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Resident 2012 - 2014 Not Recommended
Reviewed 10/04/2015
Lived here for almost two years too long. They are suppose to screen people when they come to live here, but they do not do a good job. Lots of yelling and screaming from the people upstairs. A neighbor was held up at gun point in the parking lot! One apartment was broken into on the 1st floor. It's not a safe place! The "security" gates are CONSTANTLY broken! Water pipes are constantly breaking and you wake up to no water! No one in the office BOTHERS to alert residences. They say "renovated" apartments. HA! I certainly wasn't living in one! My electrical outlets were outdated and many did not work at all. I reported the problem, but nothing was done. Only the bottom floor apartments are renovated. ROACHES GALORE! I had to go out and buy my own roach pesticide to keep them out of my apartment. There was also a BED BUG infestation while I was living there. A few of the residences tackled the problem themselves. I bought my own bed bug prevention pesticide. The manager is rude if you happen to be caucasian. Very prejudice! The answering service is rude. Please save your money, stress, and emotional health. The only thing right is the maintenance staff. They are friendly and they fix things when needed, but they did not maintain the appliances well or clean them before residences moved in. Maintenance has no control over management's poor customer service or the GREED of 1st Lake CEOs! These apartments are OVER PRICED for what you get! When I first moved in my washer did not work right. I reported it and NOTHING was done even though they said they fixed it. Funny - it still worked like a piece of $&#t. The bathtub was very old and the toilet was old - IT WAS NEVER replaced. DO NOT LIVE HERE. YOU'VE BEEN WARNED. The only thing they change is the rent. And the rent always increases, but you can FORGET about UPDATES! The air conditioning units are EXTREMELY OLD and constantly breaking! They eat up a lot of electricity! They leak horribly from top floor to bottom floor , the dishwasher was NOT maintained and always full of GRIT because the filter was never cleaned out! Renovated!? haha! It was very depressing to live here. A true RIP OFF !
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Crossroads

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