Review History for anonymous

The Gallery


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anonymous

Resident 2012

8/15/2012

I have lived at the gallery for a year and thought I would put in my honest opinion of the place. Pros: -Parking is always great. I have never had a problem finding a good parking space. -Location is close to veterans blvd. -The apartments make efforts to upkeep these apartments....I see people cleaning the pool and spraying for bugs. -Staff is not what I would call "professional" but they get the work done even though it takes a really long time and they have misinformed on a number of occasions. You just have to be patient. I dont think they are difficult to deal with. They just seem very inexpereinced. Cons: -Staff makes promises they do not follow through with. Ex: When I put in a request or asked for something to get done, the manager always responds "I will send someone to fix that problem today or tomorrow" .....nobody came for three weeks. -There are CONSTANT noises around the apartments. There is another apartment complex that the gallery manages and the people from the other apartments are always peering through our side of the apartments and it is creepy. Neighbors are also really loud and somehow I was the one served with a warning for noise complaint. This does not make any sense because I was on vacation to California visiting family for an entire month and barely came back one day before I received the notice. When I called the apartment manager to try to discuss this with her...she did not care to understand my situation and somehow...i was the "bad" one because someone put in a complaint about my apartment when I was not even there! -The staff has very little knowledge about the apartments.

    Review 5 out of 8

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