Review History for anonymous

Forest Isle Apartments


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anonymous

Resident 2009 - 2013

6/3/2013

I would never move back. The apartments are poorly built and maintained. I had to have maintenance come out almost weekly to unclog drains because there was CONCRETE in the stack that prevented proper draining. Huge structural cracks that are simply plastered over and painted. Carpets aren't replaced even when pets were previously living there. Half of my downstairs carpet had to be replaced because it was literally disintegrating due to its age. And even the maintenance manager tried to tell me it was my fault because I VACUUMED TOO MUCH! Excuse me for wanting to keep my home clean for my then-crawling child. Just as another example of the shoddiness of the apartments and the managers lack of concern regarding them, the people next door moved out and had destroyed their carpet with dog feces and urine, smoking and God only knows what else, and all the maintenance men were told to so was to spray a neutralizing enzyme for the smell and have the carpet cleaners come out. I can even imagine what was living in that carpet. The apartments are not safe or protected as they are billed to be. The "gate" isn't tall enough to keep anyone out, not that it even matters because the community isn't even fenced all the way around. The entire back portion is open, which by the way gives intruders a walkway into the neighborhood, since the levee is right there. There are teenagers from other neighborhoods riding 4 wheelers up and down the levee, nearly hitting people, and management will do nothing. Also, background checks seem to be easy to pass at Forest Isle, as I saw drug deals and arrests right outside my door. Whenever my husband went out of town on business, I drove 2 hours to stay with family rather than be alone in that apartment. I was threatened with fines for letting my dog do its business in front of and on the side of the building. One problem, I DON'T HAVE A DOG ANYMORE! My dog died almost a year before I started getting those threats. And they actually argued with me! I lost TWO cars during my time at Forest Isle. Both to floods, and this was after the staff assured me on the day of my move-in that try area didn't flood (not from the New Orleans area so I had to believe what they told me about the flooding, just the first of many lies). In the end, I got nearly all my deposit back, but when I went to deposit the refund, THE CHECK WAS INVALID. And then, no answers to my phone calls and messages about the issue. I mean come ON! Horrible business practices, rude staff, subpar apartments that definitely wouldn't pass an inspection by the city, ------ neighbors who blast music at all hours and park across 3 parking spaces. There's nothing the managers will do about that by the way. The only positive was the maintenance staff. They're poorly trained for the jobs they do, but they do the best they can and are so nice.
    Manager

    9/24/2013

    Forest Isle Apartments
    We value and respect all concerns from all our residents. We welcome the opportunity to meet with you to address your questions. Our management team at Forest Isle apartments are here for our residents, and encourage communication to resolve/clarify any issues. Thank you, Forest Isle Management

    Review 20 out of 94

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    Forest Isle Apartments

    March 2024

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