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Lumina

3701 Conti Street

New Orleans, LA 70119

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  Verified Resident 781961
vrp · 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/22/2020
My overall satisfaction as a resident is average. With any apartment community the experiences will vary based on personal expectations. Genuine service and enhancing the experiences of residents should always be a top priority. The Pros and Cons of my experience thus far. Pros: Charming Neighborhood Walking distance for restaurants and grocery stores. Fitness center Indoor/outdoor community space Parking garage Cons: Lack of communication from management Leasing staff are not approachable in handling concerns Noise levels in hallways from neighbors during late nights Lack of responsibility from pet owners when walking pets Hallways are not well kept at times. Spots of pet matter and plumbing issues are seen throughout the property.
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 1 Previous Review
vrp · 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2020
Pros: My overall experience has been great. The community offers many amenities. My floor plan is great and spacious. Secure property and neighborhood is one of the best in the city. Cons: Some residents that are pet owners disregard the space of others, by not keeping pets on leashes indoors and not cleaning up the mess of their pets.
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Lumina Manager

07/03/2020

Verified Resident 781961, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lumina. Please don't hesitate to reach out if there's anything additional we can do for you.

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