Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 10 days |
Hello! Thank you for taking the time to share your experience with us. We would like the opportunity to speak with you directly and address your concerns. Please email our corporate team at [email protected] so we may assist! We hope to speak with you soon!
We are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (504) 822-4379 when you can so we can address this situation directly. Thank you and have a great day.
Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future!
Deliscott Thank you for your candor. We always welcome constructive feedback that will help us better serve our communities. We value our residents at Marquis and pride ourselves on customer service within our community. Our management team will be notified of the issues and will promptly remedy your concerns.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,689
N/A
N/A
Studio
$1,605
N/A
N/A
1 Bedroom
$1,607
N/A
N/A
2 Bedrooms
$2,328
N/A
N/A
3 Bedrooms
$2,368
N/A
N/A
4 Bedrooms
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The Marquis Apartments