Former Resident · 2019 - 2020
I wish I had listened to all the reviews telling me to stay away from the Saulet. The apartments are low-quality, the grounds are not maintained well, and the staff provide conflicting information so that they ensure they keep your security deposit no matter what. I moved out early after agreeing to a new date with management and the staff on-site, they told me it would be preferable for me to move out by May 1 so they could get a new tenant in by the following week. When I contacted the staff about dropping off my keys, they told me to give them an updated address to send my security deposit to. Well, when I followed up about it (especially now, with COVID and everything, any extra dollar helps), they told me that because I left early, I forfeited my security deposit. Not only that, but I should have been charged an additional 150 bucks but they decided to "write it off." Seriously? NO ONE and I mean NO ONE told me that they would not be returning my security deposit. And when I spoke with them on the phone about it, they acted as if they did me a favor in letting me move out and "save on rent" so how could I also expect my security deposit back? RUN away from here. You can find SO MANY better places to live in NOLA for a much better price.
The Saulet Apartments Manager
Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your stay. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.