Review History for Tiffanyrachelle313

Laurel Parc Apartments


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Tiffanyrachelle313

Resident 2015 - 2017

5/5/2017

Where to start. I moved in over a year ago and for the most part it is fine. Nothing special at all. Whenever I've had issues and needed to call maintence- about 6 times for leaks, electrical outlet issues etc. They normally take 2 MONTHS to respond and need constant reminding because they will say a week and never show. I was always given the excuse they were short handed. That's fine. No big deal I will deal with it and I wasn't even upset at it. I understood things happen. For as long as I have lived here I have never been late on rent, until today. The callousness shown by the front desk was absolutely horrible. I have been out of town for the past week due to a family emergency and I admitted that rent was the last thing on my mind with everything that happened. I explained this to the front desk immediately when I arrived home today as I saw the note I was left. I called, explained and apologized and said I would be there in a moment to pay. The person I spoke with only said well yea, today is the last day or your evicted. While I understand it was my fault I was late, the action from the front desk is uncalled for. I never contested any late fees or anything. These people are not great at customer care. I would be lying if I said I am not irritated that I have been completely understandable with their shortcomings but the moment I was late by a day and the first time during my own stay here they threaten eviction even after explaining the extenuating circumstances. I would have recommended this place before now. Now I will tell folks to go elsewhere. Disappointing.

    Review 2 out of 11

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    Laurel Parc Apartments

    March 2024

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