I have lived in BP for the past year and just renewed my lease last week. I have yet to have a negative experience living here and the office staff are wonderful people. Personally I have not had any maintenance issues to comment on, but I do see the maintenance people all the time cleaning my building (which is always spotless). Even though they have exterminators check every apartment twice a year I have yet to see a bug or mouse. I currently rent a 1 bed which is of decent size. It has nice hardwood floors and is quite sunny. They also provide really nice shades for all the windows (just in case sun isn't your thing). Most important of all, at least to me, is they allow dogs. Try finding a better apt building in Allston/Brighton that allows pets. It aint gonna happen.