Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 106 days |
Contact Property
Alpine Commons Apartments
133 Belchertown Rd
Amherst, MA 01002
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 106 days |
Thank you for taking the time to write a review and provide us feedback. If at any point during your time living here you felt unsatisfied with the performance of our maintenance staff, we would have been more than happy to discuss this matter and address the issue. We want nothing more than for our residents to have a positive and comfortable living experience. Maintenance entering an apartment without notice is not a practice of ours, unless there is an emergency that needs to be attended to promptly. The nuisance of packages being mis-delivered, unfortunately is out of our control since they are delivered via courier services such as USPS, UPS and FedEx, they are not delivered by our staff. In regards to the security deposit, we provide a statement of conditions at move in to ensure you have the opportunity to notify us of any issues, imperfections or damages you would like noted, to prevent being charged for at move out. If you would like to discuss your security deposit refund or any other concerns please contact our office at 413-256-0741.
Hello and thank you for taking the time to write a review and provide us feedback.Making sure our residents have a positive living experience, and providing exceptional customer service is what we strive for. I am sorry to hear that you feel we fell short of that. If you would like to discuss your concerns further please contact our office at 413-256-0741.
Hello and thank you for taking the time to write a review and provide us feedback. I am sorry to hear that your stay with us was anything short of satisfactory. If you would like to discuss your concerns further please contact our office at 413-256-0741.
Thank you for taking the time to share your positive living experience with us! We are so happy to hear that you enjoyed your time here and appreciate the recommendation to fellow college students! thoroughly enjoyed your apartment and your overall experience at Alpine Commons! Making sure our residents have a positive living experience and helping with anything we possibly can, truly is our number one priority. We are grateful for you taking time to share your thoughts-thank you!
We are so happy to hear you thoroughly enjoyed your apartment and your overall experience at Alpine Commons! Making sure our residents have a positive living experience and helping with anything we possibly can, truly is our number one priority. We are grateful for you taking time to share your thoughts-thank you!
$1,335
350
N/A
The Hampshire
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650
N/A
The Valley
$2,700
1,200
N/A
The Pioneer
$3,400
1,000
N/A
The New England
$4,000
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N/A
The Notch
Management Company: Aspen Square Management
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Alpine Commons Apartments
133 Belchertown Rd
Amherst, MA 01002