What are noise levels like at Alpine Commons Apartments?

The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Alpine Commons Apartments?

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Alpine Commons Apartments?

The community is rated 3.7/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.8/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.3/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 83.33% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 106 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1 Bath and 4 Beds, 2 Baths and 4 Beds, 4 Baths

What is the move-in special?

Now Leasing for Fall 2021! Call Today for Details!

Ratings & Prices for Alpine Commons Apartments, Amherst, MA

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.7
Office Staff	3.2
Maintenance	3.3
Neighborhood	3.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	83.33%

Manager's Review Reply Time

Average time to respond to reviews	106 days

Ratings & Reviews (58 Reviews)

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Resident • 2018 - 2020

08/18/2020

Some of the most unprofessional management staff I've ever encountered. The first time I met the maintenance guy I didn't open the door because he appeared to be a local homeless person. They entered our apartment without notice/permission, constantly mis-delivered packages to our apartment, and overall… See More

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Alpine Commons Apartments Manager

08/19/2020

Thank you for taking the time to write a review and provide us feedback. If at any point during your time living here you felt unsatisfied with the performance of our maintenance staff, we would have been more than happy to discuss this matter and address the issue. We want nothing more than for our residents to have a positive and comfortable living experience. Maintenance entering an apartment without notice is not a practice of ours, unless there is an emergency that needs to be attended to promptly. The nuisance of packages being mis-delivered, unfortunately is out of our control since they are delivered via courier services such as USPS, UPS and FedEx, they are not delivered by our staff. In regards to the security deposit, we provide a statement of conditions at move in to ensure you have the opportunity to notify us of any issues, imperfections or damages you would like noted, to prevent being charged for at move out. If you would like to discuss your security deposit refund or any other concerns please contact our office at 413-256-0741.

Resident • 2018 - 2020

08/17/2020

Honestly some of the most unprofessional staff I have ever encountered in a rental. They view the college tenants as children, and do not obey simple Landlord/Tenant law of Commonwealth of Mass. They have entered our unit without notice, and deducted from our deposit damages that… See More

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Alpine Commons Apartments Manager

08/19/2020

Hello and thank you for taking the time to write a review and provide us feedback.Making sure our residents have a positive living experience, and providing exceptional customer service is what we strive for. I am sorry to hear that you feel we fell short of that. If you would like to discuss your concerns further please contact our office at 413-256-0741.

Resident • 2018 - 2020

07/06/2020

This was a great apartment for myself and my 3 roommates. However some the materials used in the apartment were very cheap and damaged very easily. The vinyl flooring bubbled after our water tank broke. Maintenance replaced the tank and should have seen the damage it… See More

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Alpine Commons Apartments Manager

08/19/2020

Hello and thank you for taking the time to write a review and provide us feedback. I am sorry to hear that your stay with us was anything short of satisfactory. If you would like to discuss your concerns further please contact our office at 413-256-0741.

Resident • 2020

02/27/2020

I love alpine commons because they are extremely helpful. The company is customer-oriented. I also find the apartments to be extremely clean. The office staff, Ashley and Rachel, put on fantastic events for the residents.

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Resident • 2020

02/27/2020

Alpine Commons Apartments are amazing! Management/Staff is friendly and very helpful. Everything you could possibly need is included in the monthly rent. 10/10 recommend to any college student who needs off-campus housing.

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Alpine Commons Apartments Manager

07/07/2020

Thank you for taking the time to share your positive living experience with us! We are so happy to hear that you enjoyed your time here and appreciate the recommendation to fellow college students! thoroughly enjoyed your apartment and your overall experience at Alpine Commons! Making sure our residents have a positive living experience and helping with anything we possibly can, truly is our number one priority. We are grateful for you taking time to share your thoughts-thank you!

Resident • 2018 - 2019

02/27/2020

I absolutely loved my time living at Alpine Commons!!! The apartments were so beautiful and everything was great quality. The staff was super helpful with any requests I had and I always felt super safe living here which is so important! I love that it is… See More

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Alpine Commons Apartments Manager

07/07/2020

We are so happy to hear you thoroughly enjoyed your apartment and your overall experience at Alpine Commons! Making sure our residents have a positive living experience and helping with anything we possibly can, truly is our number one priority. We are grateful for you taking time to share your thoughts-thank you!

Resident • 2018 - 2019

01/25/2019

So far so good! Paying rent is very easy as all utilities are included, and the online portal is simple to use. All maintenance issues have been addressed quickly and professionally. Plus, pets are allowed! The apartments are extremely accessible, with only a short distance to… See More

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Resident • 2018

09/01/2018

The only good things about living at alpine commons were that it is very close to the school communities and that all my utilities were included in one bill which made it easy to pay. However, there were plenty of bad things. Moving in I was… See More

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Resident • 2016 - 2017

09/12/2017

I moved here about a year ago and I love my apartment home! Super close to campus and the center of Amherst! Super convenient for students. I would recommend to any student in the area as well anyone who is looking to be centrally located! Staff… See More

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guyneer • Resident • 2014 - 2016

01/29/2016

I would recommend any college student looking for off-campus housing to consider Alpine Commons. Utilities are paid for, and you are only responsible for paying rent. In addition, the office staff is very helpful when you need help or assistance with anything. All in all, living… See More

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Timothy7 • Resident • 2014 - 2015

06/16/2015

I began living at Alpine right before my Sophomore year at Umass, and it was nothing but a good time. As a college student it had everything I needed, all utilities in one nice rent payment including a pretty good w/d and dishwasher as well as… See More

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Resident • 2011 - 2012

06/05/2014

I absolutely would NOT recommend Alpine Commons. I've lived in a few places since I lived here as an undergrad and the people that run this company are as scummy as they come. The apartments themselves might be ok, depending on your standards. Mine was truly… See More

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Resident • 2013

09/13/2013

Fantastic complex, friendly helpful staff, maintenance was fast and effective. Close to the bus route. Annual BBQ was an unexpected bonus. Rent payments were easy as they had a direct billing option. Would highly recommend Alpine to everyone. See More

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Resident • 2012 - 2013

07/15/2013

Overall my experience here was not good. The management was rude and unresponsive throughout, and they do not treat their residents well for the most part. I would honestly not recommend living here- When it comes to getting your deposit back after moving out they can… See More

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Zacfromalpine • Resident • 2012 - 2013

06/17/2013

Alpine was a very welcoming place, yes the rent is a little high, but with it being all inclusive and free washing and drying in the apartment it made the unit very functional. Whenever we had problems the complex fixed it with 48 hours which was… See More

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umassg • Resident • 2012 - 2013

06/15/2013

Do not live here. I lived in a four bedroom apartment with three of my friends. The square footage per person is NOT worth $620 a month each, and it's rising to $645 per person this upcoming year. We had a bees nest living In our… See More

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Resident • 2012 - 2013

05/31/2013

DO NOT RENT HERE. Absolute worst management structure of any business I've ever had to deal with. The women working in the office are childish, unprofessional, and lack any sort of customer service skills. Apartments are gross are promises of maintenance work are not kept. Bee… See More

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Resident • 2012 - 2013

04/15/2013

This apartment is so close to the center of Amherst...a 5 min walk I would say. The bus stop is not far at all...it takes less than 10 min by bus to get to campus...Parking is easy and free. I really like how the rent includes… See More

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Resident • 2012 - 2013

04/12/2013

Overall complex is really well set up. Appartments are well equipped and appliances work well. Resigned my lease again this year because of the fact they got a new maintenance man who is AMAZING! Generally speaking, Alpine is situated close to campus and right on a… See More

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JLRT • Resident • 2009 - 2010

11/29/2012

Beware of the most one-sided leasing ever devised. Have an attorney review the oppressive wording Alpine Commons has written into every document you sign. My son's roommate from 2009 was charged for $696.00 in unpaid rent after he moved out. It took his attorney six months… See More

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Resident • 2012

11/01/2012

This is my first time living off campus since I started at UMASS. I wasn't sure how I was going to like it, but so far I'm happy. The office people were really helpful with all of my questions and even talked to my parents when… See More

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Resident • 2010 - 2012

09/25/2012

I've lived at Alpine Commons for the 2010-2011 school year and re-leased again for 2011-2012 year. Overall the experience has been pretty good the environment with other residents has been nice, not to many problems,low noise for the most part. The property seems well cared for… See More

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RRRRobert • Resident • 2010 - 2011

09/25/2012

With 20 years experience managing apartments in Eastern Massachusetts, I warn you that Alpine Commons is as underhanded and slippery as any landlord I have seen anywhere. They get away with dozens of unusual and very possibly illegal contingencies because 1) student housing is hard to… See More

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Resident • 2011 - 2012

09/09/2012

The only people that write good reviews about Alpine Commons are those who are employed by the company and do not actually inhabit them. If..and by if I mean when, something breaks, floods or just combusts it will take at least two weeks for it to… See More

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joereis717 • Resident • 2011 - 2012

08/06/2012

Alpine Commons is a great place to live especially when you re in college. Other apartment complexes in the area cannot compete with the value that you get here. Every tenant here has a great personality. I can insure you that once you live here you… See More

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Updated Review