The Point At Andover

460 River Road, Andover, MA 01810
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ApartmentRatings Property Breakdown

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4.7National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.6
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.8
Work Order
Our team's performance in responding to service requests.
93%RECOMMENDED
THIS PROPERTY
VS
76%CITY AVERAGE

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The Point At Andover Manager

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Verified Resident 716116 2019 Recommended
Reviewed 11/11/2019
I love it's a single building apartment complex: you don't leave the building to reach the fitness center, business center, mailbox, Amazon hub, lounge and leasing office. Maintenance leader is just the greatest guy and leasing office reps are very cordial.
The Point At Andover Manager11/18/2019

Thank you for your four-star rating of The Point at Andover! We are thrilled that you love living in our community. From leasing to maintenance and all in between, our community takes customer service seriously. We’re happy that your experience here has been a positive one and promise many more ahead! Please let us know what we can do to earn all five stars from you. Thank you for your residency!

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Verified Resident 712033 2017 - 2019 Recommended
Reviewed 10/31/2019
I have absolutely no complaints about living here. I love the fact that we have a great gym, I heated pool, and a really secure package delivery room. The landscaping is great and always there during winter, maybe too early in the morning, late at night… See More
The Point At Andover Manager10/31/2019

Hello, We appreciate your five-star rating of The Point at Andover! Our goal is to offer the very best in apartment living, from our dedicated staff members to our beautiful amenities. We'll remain committed to your satisfaction for as long as you're a member of our community. Thank you for your residency!

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Verified Resident 711351 2019 Recommended
Reviewed 10/29/2019
Everyone is extremely nice, the landscaping is beautiful, and it is very quiet. Could not ask for more serene living. Additionally the staff is excellent and always there to help. Could not recommend The Point at Andover enough See More
The Point At Andover Manager10/29/2019

It's fantastic to know that you're enjoying our serene setting here at The Point at Andover! Thank you for choosing our community as your home, and thank you for this review. We're grateful for your kind words and your recommendation!

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Verified Resident 703436 2012 - 2019 Recommended
Reviewed 10/06/2019
We have been in this complex since it Opened. We have made it Our home. The residents, staff and maintenance are friendly. If you are looking for a place to live this is where you should be. We also love the school system!!! See More
The Point At Andover Manager10/07/2019

Thank you for your 5-star review of The Point at Andover. We are happy that you are enjoying your home with us. Our dedicated staff combined with the welcoming community are all part of what makes living here so special. We appreciate your continued residency!

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Verified Resident 698371 2012 - 2019 Not Recommended
Reviewed 09/23/2019
To bring Panco forward to 2019 We must have security. Cameras in and around the building is a must for tenant security. This was a safe quiet community however new people seem to avoid the rules and lease agreement s with no corrections. See More
The Point At Andover Manager09/27/2019

Thank you for your review of The Point at Andover. Please be assured that we value feedback from our residents and will take your suggestion into consideration. We ask that you please contact us directly at 978-851-7120 or [email protected] to discuss how we may better serve you and our community as a whole. Thanks again.

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Verified Resident 694305 2019 Recommended
Reviewed 09/12/2019
Temporarily here for several months post house fire. A stressful time made far easier by the quality of life provided by The Point. Very well designed apt and thought-out aspects that make day to day life easier - pool, gym, Amazon locker, and dog park -… See More
The Point At Andover Manager09/27/2019

It's fantastic to hear that you enjoyed your time here at The Point at Andover. Thank you for sharing this wonderful feedback. We're so happy to hear that our community provided you with a peaceful place to stay after your house fire. While we're pleased that you'll be returning home, we'll be sorry to see you go!

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Verified Resident 692650 2019 Recommended
Reviewed 09/09/2019
I love living here! The apartment is spacious and well kept up and staff is always friendly and helpful. I am also very happy with the maintenance team who answered my service request in a very timely manner.
The Point At Andover Manager09/27/2019

Thank you for your five-star rating of The Point at Andover. We are thrilled that you love your apartment and living in our community! Our entire team is dedicated to the well-being of our residents and we're happy and proud that it shows. We appreciate you choosing to live in our wonderful community!

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Verified Resident 679709 2017 - 2019 Recommended
Reviewed 08/14/2019
Excellent maintenance staff and property management personnel. Thank you. Professional service. Very responsive to resident needs. More attention to common area cleanliness is necessary. The office staff is very responsive. See More
The Point At Andover Manager08/19/2019

Hello and thank you for your five-star rating of The Point at Andover! We're delighted that our friendly, accommodating on-site team has contributed to your positive opinion of our community. As always, please don't hesitate to contact us directly if we can be of further assistance to you. Have a great day!

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Verified Resident 672197 2019 Recommended
Reviewed 08/01/2019
Its pretty good and satisfactory ! Very friendly staff. We could get our problems solved within committed time period without any hassle. We recently shifted to US but being in this apartment feels us secure and safe.
The Point At Andover Manager08/07/2019

Hello and thank you for your recommendation of The Point at Andover! We're delighted that you're satisfied with our attentive and courteous staff, responsive maintenance team, and overall welcoming environment. We understand that moving so far from home can be difficult, but it is great to hear that you already feel right at home within our community. Have a great day!

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Verified Resident 650222 2012 - 2019 Recommended
Reviewed 06/09/2019
Comfortable and family oriented community that has services and continuous staff that makes it more convenient with constant hassle free living needs. For the living in today's constant shifting of moving and grooving this is a place that accommodates that life.
The Point At Andover Manager06/11/2019

Hello and thank you for your five-star rating of The Point at Andover! We're delighted that you're satisfied with the convenience and comfort offered by our community. We hope you continue to love your home with us for a long time to come!

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Verified Resident 647445 2019 Recommended
Reviewed 06/02/2019
This community is a great opportunity it's very friendly and professional. The staff are amazing and very helpful, it's a new experience for me it's my first apartment and I am in love with it it's perfect for my son and I
The Point At Andover Manager06/03/2019

Welcome and thank you for your five-star rating of The Point at Andover! We are happy to know that our staff members have been helpful and attentive to your needs. We are thrilled that you and your son love living in our community. Please don't hesitate to reach out to us if we can do anything to help you settle in. We hope you'll be very happy here!

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Verified Resident 633908 2019 Recommended
Reviewed 04/30/2019
Great facility. Lovely other tenants of all ages and stages: Active older, Mid age and families with kids and millennials. Move in is tricky and they do not plan how to accommodate moving trucks. Management could take a more active role in that.
The Point At Andover Manager05/02/2019

Thank you for reviewing The Point at Andover! We're pleased to receive your positive feedback, but we regret that your move didn't go as smoothly as expected. We appreciate you sharing this feedback with us. We're always striving to make our community an even better place to live, and your feedback will help us do just that!

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Verified Resident 631432 2014 - 2019 Recommended
Reviewed 04/25/2019
I love The Pointe At Andover, it is my home. The staff is always attentive and pleasant to deal with and the grounds are kept in exceptional condition. This is without question the finest department community I've ever lived in. See More
The Point At Andover Manager04/29/2019

We are thrilled to hear that The Point at Andover is the best community you've lived in! Thank you for sharing this praise. We appreciate you touching upon just some of the elements that make our community great, from our building and our grounds to our staff and our green spaces. Thanks for recommending us!

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Verified Resident 623639 2019 Recommended
Reviewed 04/04/2019
We love the Point. We chose this community because of availability, price, proximity to work and there are elevators. Property is spotless and the management responds quickly to any issues. Love the gym and look forward to hanging by the pool this summer. We would highly… See More
The Point At Andover Manager04/09/2019

We truly appreciate this positive review of The Point at Andover! It's wonderful to know that you're satisfied with the value we offer, our location and our elevators, and we're grateful for your praise of our customer service and our beautiful property. Thank you for your recommendation and enjoy the pool this summer!

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Verified Resident 622740 2017 - 2019 Recommended
Reviewed 04/02/2019
A good experience, from the day we took the tour to today it been excellent. Although we have had some problems with the elevator nearest our apartment, the staff has been extremely helpful. Great staff!! See More
The Point At Andover Manager04/04/2019

We're so pleased to read this review! As a member of the community here at The Point at Andover for two years, your positive feedback means a great deal to us. It's wonderful to know that you're happy with your two bedroom apartment, and we agree that the loft is indeed a great bonus! We're looking forward to you and your husband signing another lease with us and continuing to enjoy your time in our community.

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Verified Resident 621129 2019 Recommended
Reviewed 03/29/2019
We are relatively new to the community. So far, our experience has been excellent. Maintenance has responded and resolved quickly any issue that we have had. The building is quiet (we hardly ever hear our neighbors), and the layout of our unit is excellent. See More
The Point At Andover Manager04/01/2019

Welcome to The Point at Andover! We're so happy to have you as members of our community, and thrilled to hear you've had such a great experience. If there's anything we can do to earn that last star, please let us know!

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Verified Resident 615752 2012 - 2019 Recommended
Reviewed 03/14/2019
A wonderful place to live and play. No maintenance or worries in this luxury apartment living. Spring, summer and fall are glorious here. Walking and enjoying nature abound. People are friendly and there is a true sense of community living here! I have never looked back… See More
The Point At Andover Manager03/15/2019

It's great to read such a positive review of The Point at Andover! We agree that our community is a wonderful place to live and play. Thank you for all of our praise, and thank you for your recommendation!

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Verified Resident 614070 2012 - 2019 Recommended
Reviewed 03/11/2019
Great property and location in Andover. Staff and maintenance are all professional and act human. Pool and gym are very good and the grounds are well maintained. Parking is plenty and snow removal is done fairly well.
The Point At Andover Manager03/13/2019

Thank you so much for taking a moment to provide this glowing review. We're thrilled to learn that you're enjoying all that our community has to offer, particularly our convenient location in Andover, our plentiful parking, and our excellent amenities. We hope you continue to enjoy our friendly customer service for a long time to come!

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Verified Resident 607800 2013 - 2019 Not Recommended
Reviewed 02/24/2019
In general, and overall, good. Too many dogs, inadequate site security, and rents that typically escalate annually beyond cost of living and without additional value add for tenants. Remains to be seen if new "owners" adopt status quo or provide flexibility. See More
The Point At Andover Manager02/25/2019

Thank you for your four-star rating of The Point at Andover! We appreciate your acknowledgement of our hardworking, dedicated management team. We appreciate you getting in touch with us. Pets are welcome here, but their owners should always control them and/or clean up after them. Always let us know if you see a resident who fails to do so-we'll address it directly with them. If you'd like to discuss any of your concerns further, please feel free to contact us at [email protected] We'd love to earn that fifth star from you!

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Verified Resident 604872 2018 - 2019 Recommended
Reviewed 02/16/2019
Connie was very helpful with assisting me and also helped with resources to places. I just moved here 8mnths ago and she has always friendly and helped out with any questions or refered me to other agenicies who could help out my son and myself !!… See More
The Point At Andover Manager02/19/2019

Thank you for your five-star rating of The Point at Andover! We're delighted that you and your son are enjoying your stay at our community. We'll be sure to pass along your kind words to Connie and all who contribute to making our community a wonderful place to call home.

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Verified Resident 599983 2018 - 2019 Recommended
Reviewed 02/03/2019
The apartment community is nice. Connee the apartment manager is very professional, nice and is quick to communicate back to you if there are any concerns. The maintenance staff on the property is terrific!
The Point At Andover Manager02/04/2019

Hi, Thank you for your five-star rating of The Point at Andover! We always appreciate hearing when team members are communicative and helpful, thanks for the shout out! Please let us know if you need anything, we are here to serve your needs!

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Verified Resident 591423 2017 - 2019 Recommended
Reviewed 01/10/2019
The staff is polite and helpful. The location is incredibly convenient. I have enjoyed living here for the past two years with my young family. The other tenants are all kind and welcoming. It's been refreshing.
The Point At Andover Manager01/11/2019

Thank you for your support of The Point at Andover! We're so happy that you're enjoying all that our community has to offer, from our well-maintained grounds to our attentive on-site team. We hope you'll be happy here for a long time to come. Have a great day!

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Verified Resident 589410 2017 - 2019 Recommended
Reviewed 01/03/2019
So far good! Very prompt services and neatly managed. Just a little more effort with snow removal need to be followed as the last time was not that good. Overall we love to stay here especially during summer!
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Verified Resident 588950 2014 - 2019 Recommended
Reviewed 01/02/2019
The staff is outstanding....they provide friendly, competent and quick response to all questions and issues. The building is kept in excellent condition. The sounds from other apartments are rarely heard. See More
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Verified Resident 588617 2018 Recommended
Reviewed 12/31/2018
Excellent community. Clean, quite and very well maintained both inside and out. Excellent gym and pool facilities and fenced dog walk area are very nice extras to the living experience. Management staff is always ready to help and the maintenance team is first rate.
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site

General

  • Community Center
  • Controlled Access
  • Gym
  • Pool

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $2,443

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $2,837

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $3,029

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $4,282

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing

A premier location in the beautiful greenery of northern Massachusetts is the setting for the brand-new Avalon Andover apartment community. These beautiful, smoke-free Andover apartments, just east of Lowell and northwest of Boston, are home to a wonderful community.

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How easy is it to find guest parking?

Anonymous · March, 19 2018
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The Point At Andover is an apartment in Andover in zip code 01810. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $2,443 - $4,282. Nearby cities include Lawrence, North Andover, Tewksbury, Methuen, and North Reading. 01843, 01840, 01814, 01845, and 01841 are nearby zip codes.

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The Point At Andover

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Management Photos (5)

  • (Manager photo uploaded on 06/05/2013) Image of The Point At Andover in Andover, MA
  • (Manager photo uploaded on 06/05/2013) Image of The Point At Andover in Andover, MA
  • (Manager photo uploaded on 06/05/2013) Image of The Point At Andover in Andover, MA
  • (Manager photo uploaded on 06/05/2013) Image of The Point At Andover in Andover, MA
  • (Manager photo uploaded on 06/05/2013) Image of The Point At Andover in Andover, MA

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Resident Photos (1)

  • (Resident photo uploaded on 09/05/2013) Image of The Point At Andover in Andover, MA
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