The Point at Merrimack River
#371 #1 #9

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The Point at Merrimack River

30 Shattuck Road, Andover, MA 01810
(1032 Reviews & Surveys)
$2,385 - $4,019/mo
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Move-In Specials

Limited Time Only! Receive $500 OFF the first month's rent on select apartments when you move in by 3/31/2024. 12+ month leases only. Restrictions apply.

Floor Plans & Pricing

1 Bedroom

Abbot

1 Bed, 1 Bath | 696 sq. ft.

$2,385 - $2,970

3 Available Units

See Floor Plan Details

Addison

1 Bed, 1 Bath | 787 sq. ft.

$2,500 - $3,051

2 Available Units

See Floor Plan Details

Benner

1 Bed, 1 Bath | 854 sq. ft.

See Floor Plan Details

Draper

1 Bed, 1 Bath | 910 sq. ft.

See Floor Plan Details

Cooley

1 Bed, 1 Bath | 857 sq. ft.

See Floor Plan Details

2 Bedrooms

Elson

2 Beds, 2 Baths | 1,140 sq. ft.

$3,211 - $3,843

1 Available Unit

See Floor Plan Details

Graham

2 Beds, 2 Baths | 1,161 sq. ft.

$3,341 - $4,019

1 Available Unit

See Floor Plan Details

Phillips

2 Beds, 2 Baths | 1,253 sq. ft.

See Floor Plan Details

Holmes

2 Beds, 2 Baths | 1,227 sq. ft.

See Floor Plan Details

3 Bedrooms

Shuman

3 Beds, 2 Baths | 1,463 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A+

Review Ratings

Noise

4.4

Grounds

4.6

Safety

4.5

Office Staff

4.7

Maintenance

4.8

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

24

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.96 days

View Community Timeline
View Community Timeline

The Point at Merrimack River Reviews

(145)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1228121

Verified ProspectVisited 2024

2/20/2024

Great community apart from the couple issues I listed earlier. Great staff and good location for local amenities and restaurants. So far so good I am enjoying it here. Also I would like to add Rachel is a great employee

    Manager

    2/21/2024

    The Point at Merrimack River
    We're thrilled to hear you're enjoying your time with us. Your praise for our staff, especially Rachel, and our location truly made our day. We appreciate your feedback and are pleased you're finding The Point at Merrimack River to your liking. Thanks for taking the time to share your experience!

    Updated Review

    Review Author Icon

    Resident 1181341

    Verified Resident 2020 - 2024

    2/18/2024

    I have been a resident here for 4 years now and I absolutely love my apartment! The property is beautifully maintained, all of the neighbors are quiet and respectful. It's a great location tucked away and quiet with easy access to the highway. The office… See More >
      Manager

      2/19/2024

      The Point at Merrimack River
      We're delighted to hear that you're enjoying your experience at The Point at Merrimack River. Your kind words about our community and staff are much appreciated. We're also glad that our maintenance team has been able to assist you promptly. We hope you'll be able to join us at our clubhouse events soon. Thank you for your five-star rating!
      Review Author Icon

      Resident 1226722

      Verified Resident 2023 - 2024

      2/15/2024

      This place has been a very nice place, very quiet and the staff is always there to help. There is so much space the units are big compared to other units in the same price range. The tenants are very friendly and helpful.

        Manager

        2/16/2024

        The Point at Merrimack River
        We're thrilled to hear your positive feedback about our spacious apartments and supportive staff. Thank you for recognizing the friendly community here at The Point at Merrimack River as well. We appreciate your five-star rating!
        Review Author Icon

        Resident 1221337

        Verified Resident 2023 - 2024

        1/29/2024

        The management and facility staff of the Point at Merrimack are very helpful and accommodating. The place has great amenities and find it peaceful yet energizing. I love the blend of modern amenities with the spacious grounds and nature.

        Manager

        1/30/2024

        The Point at Merrimack River
        We're thrilled to hear that you're enjoying your time at The Point at Merrimack River. Your kind words about our team, amenities, and the overall atmosphere of our community mean a lot to us. Thank you for sharing your experience. We're always here to support you in any way we can!
        Review Author Icon

        Resident 1219569

        Verified Resident 2024

        1/23/2024

        Clean, Good location(near exit),and also good school system. Leasing office is little busy but very kind and supported me to help move in. Parking area is enough for tenants, and mail system and parcel system also good.

          Manager

          1/24/2024

          The Point at Merrimack River
          It's wonderful to hear that you're finding your experience at The Point at Merrimack River to be so positive! We're glad that you appreciate everything our community offers. We strive to provide the best support we can to all our residents, and we're pleased to hear you felt supported during your move-in. Thank you for sharing your experience!
          Review Author Icon

          Resident 1218249

          Verified Resident 2023 - 2024

          1/18/2024

          The application process was a nightmare. The apartment floor was not in very good condition when I moved in and reported it at inspection and it has not been resolved. Other than that it has been pretty good.

            Manager

            1/19/2024

            The Point at Merrimack River
            We appreciate you taking the time to share your feedback. We're sorry to hear that the application process and the condition of the floor in your apartment have not met your expectations. We're always looking to improve our services and address our residents' concerns. We encourage you to reach out to us at (978) 456-5499 or pmmerrimackriver@pancomgt.com to discuss these matters further.
            Review Author Icon

            Resident 1217905

            Verified Resident 2023 - 2024

            1/17/2024

            I Work across the highway so the location is perfect. The area is very well maintained and the move in process has gone swimmingly. I look forward to living here in this community for the next year and hopefully much longer.

              Manager

              1/18/2024

              The Point at Merrimack River
              We're thrilled to hear that you're enjoying your experience at The Point at Merrimack River so far! We're glad that the location is convenient for you, and that the move-in process went smoothly. We look forward to having you as part of our community for many years to come. Thank you for your kind words!

              Updated Review

              Review Author Icon

              Resident 1109919

              Verified Resident 2022 - 2023

              12/31/2023

              no experience yet me be next time i can say much more 0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0x0 0x0x0x0x0x 0x0x0x0x0x0x 0x0x0x0x0x0x0x 0x0x0x0x0x0x0x0x0x0x0x00x0x

                Manager

                12/31/2023

                The Point at Merrimack River
                Thank you for the positive rating. Please do not hesitate to reach out to our leasing office directly if you have any questions or need any assistance.
                Review Author Icon

                Resident 1212988

                Verified Resident 2023

                12/31/2023

                I haven't had any problems living here - the staff is so helpful with all needs. Anytime I need help with packages, a maintenance request or anything, the staff is on it very quickly. My building can be loud sometimes with dogs barking, I'm not… See More >
                  Manager

                  12/31/2023

                  The Point at Merrimack River
                  Thank you for the excellent rating! We always love receiving positive feedback from our valued residents. Please do not hesitate to reach out to us directly regarding any noise concerns so we can further discuss the matter and again, thank you for sharing your thoughts.
                  Review Author Icon

                  anonymous

                  Resident 2023

                  12/27/2023

                  Lovely place to live…

                  The Point at Merrimack River Andover, MA "a great place to call "home". The staff always greet you with a smile and are very helpful to my needs, and are quick to attend to any problems that arise . The grounds and facilities are kept… See More >
                    Manager

                    12/27/2023

                    The Point at Merrimack River
                    Thank you for your excellent review! We’re thrilled to hear that our team has provided top notch service, and that you're loving your experience at The Point at Merrimack River. Please let us know if you need anything in the future and we look forward to your continued satisfaction!
                    Review Author Icon

                    Resident 1209628

                    Verified Resident 2023

                    12/18/2023

                    The Point at Merrimack river apartment experience has been good so far. The house was neat and clean. The support staff have been helpful. The community area, Gym and mailing room experience has been good.

                      Manager

                      12/18/2023

                      The Point at Merrimack River
                      Thank you for the positive review and high rating! We are so happy that you enjoy living at The Point at Merrimack River and are thrilled to have you as our resident!
                      Review Author Icon

                      Resident 1187006

                      Verified Resident 2023

                      10/5/2023

                      I recently moved into The Point at Merrimack River community. So far our moving experience has been great. We haven't tried any of the amenities they provide, we are really excited for the fitness center and theater.

                        Manager

                        10/6/2023

                        The Point at Merrimack River
                        We appreciate your positive feedback and are glad to hear that your moving experience at The Point at Merrimack River has been great. We are excited for you to experience the fitness center and theater. We are sure you'll enjoy them! Thanks for choosing to make your home with us.
                        Review Author Icon

                        Resident 1183652

                        Verified Resident 2022 - 2023

                        9/24/2023

                        Safe quiet well maintained building amazing neighborhood. Friendly neighbors great community. Moved to this community looking for a better school system and couldn't made a better decision, my child has made a great academic improvement.

                          Manager

                          9/25/2023

                          The Point at Merrimack River
                          Thank you for taking the time to leave such a positive review of your experience living in our community. We're thrilled to hear that you're enjoying your time at our property and have found it to be safe, quiet, and well-maintained. We take pride in fostering a friendly and supportive community and are glad to hear that you've had a positive experience with your neighbors. Thanks again for the kind words and for choosing to make your home with us at The Point at Merrimack River.
                          Review Author Icon

                          Resident 1171955

                          Verified Resident 2023

                          8/20/2023

                          We had been looking at many apartments around the Andover area and the Point at Merrimack River was the last one we had toured. We are so glad we did! Rachel was amazing and extremely knowledgable with the community. The application process was easy and… See More >
                            Manager

                            8/21/2023

                            The Point at Merrimack River
                            Respage said: (approved) Thank you for taking the time to review The Point at Merrimack River! We're thrilled to hear that you had a positive experience with Rachel and that the application process was easy for you. However, we apologize for any inconvenience or lack of communication during the time period prior to move-in. We appreciate your feedback on this matter and will take it into consideration going forward to improve our process. We're glad to hear that the move-in process was straightforward and that maintenance was able to help you with your blind replacement promptly. If you have any further questions or concerns, please do not hesitate to contact us at (978) 456-5499 or pmmerrimackriver@pancomgt.com. Welcome to the community!
                            Review Author Icon

                            Resident 1168697

                            Verified Resident 2023

                            8/10/2023

                            Apartment is close to all major highways. The neighborhood is clean and safe. Nice walking trails close by. The location is 15 minutes to NH and equal distance to the city. We like the amenities they offer here.

                              Manager

                              8/11/2023

                              The Point at Merrimack River
                              Thank you for leaving this great review! We are thrilled to hear that you are enjoying your time in our community and that our location and amenities are contributing to your positive experience. We hope to continue exceeding your expectations here at The Point at Merrimack River.
                              Review Author Icon

                              Resident 1161484

                              Verified Resident 2023

                              7/20/2023

                              Safe and beautiful apartment complex. The property management is always willing to help with any issues that may arise. The complex is pet friendly and truly a real community is made between residents.

                                Manager

                                7/21/2023

                                The Point at Merrimack River
                                Thank you for your positive review! We're thrilled to hear that you feel safe and enjoy the beauty of our apartment complex. Our team takes pride in providing excellent customer service and addressing any issues promptly. We're glad you appreciate our pet-friendly environment and the sense of community among residents. If there's anything else we can assist you with, please don't hesitate to reach out to us at (978) 456-5499 or pmmerrimackriver@pancomgt.com. Have a wonderful day at The Point at Merrimack River!
                                Review Author Icon

                                Resident 1151396

                                Verified Resident 2023

                                6/18/2023

                                Beautiful apartment complex. Very friendly neighbors that offer help and have meaningful conversations on Day 1. Very helpful staff as well. Can't wait to use the many amenities this place has to offer.

                                  Manager

                                  6/19/2023

                                  The Point at Merrimack River
                                  It's our pleasure to welcome you as a new member of our community at The Point at Merrimack River! Thank you so much for your awesome rating and compliments. Have a great day!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1034310

                                  Verified Resident 2023

                                  5/15/2023

                                  This community by far is one of the most cleanest communities. I enjoy the lush grounds, beautiful flowers, trees, shrubbery, outdoor firepit, fireplaces, BBQ, pool and all the other amenities are well cared for.

                                  Manager

                                  5/16/2023

                                  The Point at Merrimack River
                                  Thank you for taking a moment to award The Point at Merrimack River with a fantastic rating! It's great that you're happy and comfortable in our community—we want our residents to be nothing short of 100% satisfied with their living experience here.

                                  Updated Review

                                  Review Author Icon

                                  Resident 959723

                                  Verified Resident 2021 - 2023

                                  4/23/2023

                                  Great place to live. Location, size, quality of property, great maintenance staff, amenities all make tyfyfufugugugigigugufufucufufufufugufufufffufugufufvuguvugu

                                    Manager

                                    4/24/2023

                                    The Point at Merrimack River
                                    Thanks for taking a moment to rate The Point at Merrimack River! Nothing brightens our day like positive feedback from a happy resident.
                                    Review Author Icon

                                    Resident 1133941

                                    Verified Resident 2023

                                    4/23/2023

                                    Fantastic staff and facilities. Clean, safe environment, and wonderful family-friendly community make this property a great choice to live. The units are spacious, with upgraded appliances, and meticulously designed and maintained.

                                      Manager

                                      4/24/2023

                                      The Point at Merrimack River
                                      Thank you for your excellent review of The Point at Merrimack River. We sincerely appreciate you recognizing the effort we put toward making this community one of the best.
                                      Review Author Icon

                                      Resident 1131452

                                      Verified Resident 2023

                                      4/14/2023

                                      Of all the condos I saw while looking, Point of Merrimac is the very best and the staff is exceptionally the best. The fitness center is very good, The conference room is so nice and you can reserve time and the Banquet Hall is open… See More >
                                        Manager

                                        4/17/2023

                                        The Point at Merrimack River
                                        Thank you for taking a moment to review The Point at Merrimack River! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day.
                                        Review Author Icon

                                        Resident 1127922

                                        Verified Resident 2023

                                        4/4/2023

                                        very nice contemporary property, modern appliances, well maintained, beautiful grounds, helpful and efficient staff, near highway, very clean, nice walkways, beautiful treea and shrubs, good mail and package deliveries

                                          Manager

                                          4/6/2023

                                          The Point at Merrimack River
                                          Thank you so much for this excellent review of The Point at Merrimack River! We really appreciate all your kind words, especially regarding our property, amenities and attentive staff. We hope you will be a member of our community for years to come. Thanks again!

                                          Updated Review

                                          Review Author Icon

                                          Resident 883526

                                          Verified Resident 2019 - 2023

                                          3/16/2023

                                          For the most part a pretty quiet place to live you feel like you are in your own home great amenities very clean environment except a few people that don't go by the rules breaking there lease smoking anytime they want… See More >
                                          Manager

                                          3/17/2023

                                          The Point at Merrimack River
                                          Thank you for reviewing The Point at Merrimack River! Your recommendation is the best praise we can receive. We truly appreciate your compliments. We may be biased, but we believe we have the very best residents, and we take great pleasure in providing you with an excellent living experience!
                                          Review Author Icon

                                          Resident 1118569

                                          Verified Resident 2018 - 2023

                                          3/5/2023

                                          It's been very good. The qualification process for affordable housing is arduous and pretty closely scrutinized but we are pretty happy with and appreciative of the value we get as lower income renters

                                            Manager

                                            3/6/2023

                                            The Point at Merrimack River
                                            Thank you for taking the time to provide us with such a positive rating. We value your opinion, it helps us maintain an excellent standard of service to our residents here at The Point at Merrimack River. Please get in touch if you need anything!
                                            Review Author Icon

                                            Resident 1117039

                                            Verified Resident 2022 - 2023

                                            2/28/2023

                                            Quiet and convenient location. Office is open 7 days a week and management is always available and very friendly and helpful. Maintenance work orders are completed within 24 hours if not sooner. Very happy here.

                                              Manager

                                              3/1/2023

                                              The Point at Merrimack River
                                              Thanks for the great review. From leasing to maintenance and all in between, The Point at Merrimack River takes customer service seriously. We’re happy that your first experience here has been a positive one and promise many more ahead! Thank you for your residency!

                                              Features & Amenities

                                              Laundry
                                              • Washer/Dryer
                                              Parking
                                              • Garage
                                              Pets
                                              • Cats Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Dogs Allowed
                                                Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Animal type not listed Allowed
                                              Other
                                              • 24-Hour Fitness Center
                                              • BBQ and Picnic Area
                                              • Business Center
                                              • Carpet
                                              • Ceiling Fan
                                              • Computer Center
                                              • Courtyard
                                              • Dark Espresso Cabinetry
                                              • Granite Countertops
                                              • Hardwood Flooring
                                              • High End Appliances
                                              • Large Kitchen Island
                                              • Outdoor Fire Table and Fireplace
                                              • Package Receiving Service
                                              • Ping Pong
                                              • Playground
                                              • Pool
                                              • Premium Lighting Fixtures
                                              • Private Balcony
                                              • Resident Reward Program
                                              • Spacious Clubhouse
                                              • Sundeck
                                              • Theater Room
                                              • Tiled Backsplash and Flooring
                                              • Two Large Dog Parks
                                              • Walk In Closets
                                              • ngbs green certified buildings
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                                              Leasing

                                              Discover a community that perfectly fits your style and puts you close to everywhere you want to be. Choose from spacious one, two and three-bedroom apartments in Andover, MA that offer plenty of space for working from home or simply relaxing after a long day. When you live at The Point at Merrimack River, you have access to top quality amenities including our Community Clubhouse, engaging outdoor spaces and on-site fitness center. Located only 25 minutes from Boston with easy access to the Massachusetts seashore and the White Mountains of New Hampshire, The Point at Merrimack offers the best of everything and a home that feels just right.
                                              Show Less

                                              Office Hours

                                              • Sunday: 12:00 PM - 05:00 PM
                                              • Monday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Panco Management

                                              A+
                                              A+
                                              Communities
                                              32

                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is The Point at Merrimack River Rated?
                                              Based on 1032 number of votes by renters, The Point at Merrimack River is currently rated 4.7 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at The Point at Merrimack River?
                                              The Point at Merrimack River is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              The Point at Merrimack River is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at The Point at Merrimack River?
                                              The Point at Merrimack River is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              How safe is The Point at Merrimack River?
                                              The Point at Merrimack River is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              The Point at Merrimack River is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                              How satisfied are residents with the staff at The Point at Merrimack River?
                                              The Point at Merrimack River is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 0.96 days to their community reviews in the past year.
                                              Who manages The Point at Merrimack River?
                                              Panco Management
                                              What is the pet policy at The Point at Merrimack River?
                                              Cats Allowed
                                              Pet Limit: 2
                                              Dogs Allowed
                                              Pet Limit: 2
                                              Animal type not listed Allowed
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths
                                              What is the move-in special?
                                              Limited Time Only! Receive $500 OFF the first month's rent on select apartments when you move in by 3/31/2024. 12+ month leases only. Restrictions apply.

                                              Contact Property

                                              The Point at Merrimack River

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                                              Beds

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                                              Baths

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                                              The Point at Merrimack River is a 696 - 1,463 sq. ft. apartment in Andover in zip code 01810. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,385 - $4,019. Nearby cities include Lawrence, North Andover, Tewksbury, Methuen, and North Reading.

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