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The Bradford

525 Common Street, Belmont, MA 02478
(477 Reviews & Surveys)
$3,001 - $4,650/mo

The Bradford Reviews

(34)

4.6 rating

See Details

52 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023 - 2024

5/6/2024

In a situation where the national economy's in the dumps, Bradford's just itching to squeeze more money out of every nook and cranny. You'd think they'd have the decency to hold off on hiking up fees, especially when the basic communal facilities in these apartments are non-existent. I mean, seriously, if you moved in, you'd notice it all – either the doorknobs are busted with no one bothering to fix or replace them, or the lights on Pomona's third floor flicker like something out of a horror flick. And don't even get me started on the residents up there. Some couples are constantly squabbling over a measly hundred bucks, others are having their nightly rendezvous at full volume, no regard for anyone else around, and then there's the ones who treat the shared property like it's their personal playground, scratching up the doors like there's no tomorrow. I don't even know how the property manager screens these folks before letting them in; it's like they're just desperate to fill up units without a care in the world for who they're letting in. And talk about management being blind as a bat – they're jacking up the rent left and right… See More>

    Updated Review

    Review Author Icon

    Resident 996006

    Verified Resident 2022 - 2024

    3/28/2024

    My apartment, even as a studio, represents a very-good amount of space. I have always had a wonderful experience with the staff at the main-office, particularly the landlady, as she is very friendly and proactive. The maintenance-department staff work thoroughly, and respond quickly to the requests that I've had, in large-part because they are in such good contact with the landlady! It is likely here to involve very-positive living!

      Manager

      4/1/2024

      The Bradford
      Dear Resident, We are very happy we could provide you with a positive experience and greatly appreciate your kind words about our on-site team! If you ever need anything else from us, please feel free to give us a call or stop by and we would be happy to help. Have a wonderful day! Best, Lorraine Wu Community Manager
      Review Author Icon

      Resident 1214050

      Verified Resident 2023 - 2024

      1/4/2024

      Great community.. ................................ ................................. ................................. ................................. ................................. .................................

        Manager

        1/6/2024

        The Bradford
        We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best, Lorraine Wu Community Manager
        Review Author Icon

        Resident 1191977

        Verified ProspectVisited 2023

        10/22/2023

        We have lived in Belmont for forty eight years and we are exploring options to downsize from a five bedroom home. We want to be near public transportation and close to shopping. Cushing Square is an area that appeals to us since it is close to public transportation and there is a supermarket at either end of town.

          Review Author Icon

          anonymous

          Resident 2023

          9/20/2023

          A wonderful place to live

          The Bradford living experience has exceeded our expectations. The bright, airy apartment is beautifully laid out and maintained. Nearby are wonderful bakeries and coffee shops, many wellness studios such as yoga, massage, etc. The 73 bus goes straight into Harvard Square. Lorraine Wu is the heart of this community. Her competence and willingness to help are exceptional, as is her warmth and kindness.

            Manager

            9/22/2023

            The Bradford
            Dear Anonymous, We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Bradford and greatly appreciate your kind words regarding our management team and community! If you ever need anything else from us, please don't hesitate to reach out to our community team. Sincerely, The Bradford Management Team
            Review Author Icon

            anonymous

            Resident 2023

            9/20/2023

            A wonderful place to live

            The Bradford living experience has exceeded our expectations. The bright, airy apartment is beautifully laid out and maintained. Nearby are wonderful bakeries and coffee shops, many wellness studios such as yoga, massage, etc. The 73 bus goes straight into Harvard Square. Lorraine Wu is the heart of this community. Her competence and willingness to help are exceptional, as is her warmth and kindness.

              Manager

              9/22/2023

              The Bradford
              Dear Anonymous, We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Bradford and greatly appreciate your kind words regarding our management team and community! If you ever need anything else from us, please don't hesitate to reach out to our community team. Sincerely, The Bradford Management Team

              Updated Review

              Review Author Icon

              anonymous

              Resident 2022 - 2023

              9/7/2023

              I've been living here for just over two years now, and during this time, whether it's a false fire alarm or burst water pipes in the fire system, it's simply unacceptable. For an apartment building that's less than 5 years old, experiencing these recurring issues is hard to swallow. Every time these incidents occur, the apartment management doesn't bother to update the tenants or show any remorse. It's as if they just let these things happen without any explanation. This is truly absurd. The adjacent older apartment buildings have never had such unexpected events occur. Bradford is far from what they claim to be a luxury apartment complex. Once you actually move in, you'll notice the occasional stench of dog urine near the elevator doors, and the elevators seem to be either out of order today or tomorrow. The garbage room's door handle is missing, and the floor leading to the garage elevator is extremely dirty. Some of the new tenants who have moved in recently think it's okay to leave their trash right next to the bins. The quality of the new tenants in recent years is exceptionally poor, and one wonders how the apartment management allowed them in.… See More>
                Manager

                9/22/2023

                The Bradford
                Dear Anonymous, We regret to hear that you had a negative experience with us, but would appreciate the chance to work with you in order to turn your experience around. We work hard to ensure every resident has a great experience and would like to further understand the issues you described in your review and work towards a resolution. We hope you are willing to give us another chance. Please reach out to us at (857) 245-7522 so we can work towards a resolution. Sincerely, The Bradford Management Team
                Review Author Icon

                Resident 1176499

                Verified Resident 2023

                9/3/2023

                The staff was fantastic through the process of applying and moving in! The building is clean, quiet, and in a fantastic neighborhood. Everything about this community feels like home and I'm looking forward to calling it home for years to come!

                  Manager

                  9/12/2023

                  The Bradford
                  Dear Resident, We are very happy to have provided you with such a positive experience and look forward to welcoming you to The Bradford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please don't hesitate to reach out! Best, The Bradford Management Team
                  Review Author Icon

                  Resident 1175730

                  Verified Resident 2023

                  8/31/2023

                  Building is clean and quiet indoors. Lots of street noise outside if you face the main streets. A lot of businesses within walking distance. Office staff and maintenance staff very pleasant. Took care of some issues quickly.

                    Manager

                    9/12/2023

                    The Bradford
                    Dear Resident, Thank you again for taking the time to let us know how we did and providing your valuable feedback! Please don't hesitate to reach out to us if there's anything more we can do or assist with. Best, The Bradford Management Team

                    Updated Review

                    Review Author Icon

                    Resident 1116462

                    Verified Resident 2023

                    5/25/2023

                    Wonderful. The building is beautiful, high quality. Great environment. Parking is so easy. Lots of amenities all around. So quiet and convenient. Animals are allowed which is wonderful and it's still very quiet.

                      Manager

                      5/29/2023

                      The Bradford
                      Dear Resident, We appreciate your positive review about your recent experience with us and our community! If you ever need anything else from us, please feel free to give us a call or stop by. Take care! Best, Lorraine Wu Community Manager 857.354.3474
                      Review Author Icon

                      Resident 1140668

                      Verified Resident 2022 - 2023

                      5/14/2023

                      Upon reporting a household equipment issue, the management office manager and maintenance team promptly responded with professionalism and courtesy. Their commitment to customer satisfaction reflects positively on the company. I am grateful for their excellent service provided to my family and me.

                        Manager

                        5/16/2023

                        The Bradford
                        Dear Resident, We're so happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, Lorraine Wu Property Manager
                        Review Author Icon

                        Resident 1132598

                        Verified Resident 2023

                        4/18/2023

                        Very sage well kept community. Friendly and helpful staff. Common areas always clean. Safe parking. Pet friendly, neighbors easy to interact with. Front office always very responsive to any needs or requierments I have.

                          Manager

                          4/19/2023

                          The Bradford
                          Dear Resident, Thank you so much for your high rating and positive feedback about our community! We are so happy to hear that you are enjoying your home and should you ever need anything, please do not hesitate to reach out to our leasing office! Best, Lorraine Wu Community Manager
                          Review Author Icon

                          Resident 1115020

                          Verified Resident 2023

                          2/21/2023

                          Very nice apartment building, a little bit pricey but we needed a place to go right away. Lorraine showed us around and helped us move in- everything happened very quickly and smoothly. No complaints!

                            Manager

                            2/25/2023

                            The Bradford
                            Dear Resident, We are so happy to read such a great review about The Bradford and appreciate your feedback! Welcome to our community and should you ever need anything, please don't hesitate to reach out to our leasing office. Best, Lorraine Wu Community Manager 857.354.3474
                            Review Author Icon

                            anonymous

                            Resident 2022 - 2023

                            2/15/2023

                            I have lived at the Bradford for 6 months now and have thoroughly enjoyed my experience here. I recently moved to Belmont from out of state with my family and was faced with the prospect of finding an apartment that fit my budget and my needs. I would highly recommend Bradford to anyone looking for a great place to live! The staff is always friendly and helpful, the apartments are clean and in a great location, and there is always plenty to do in the area. The Maintenance crew is phenomenal! Moreover, If you're looking for an amazing apartment manager, look no further than Lorraine at Bradford in Belmont, MA. She is very professional and responsive and takes care of everything from maintenance requests to problem-solving. She goes above and beyond for our requests. We love our new apartment. Thanks for everything Lorraine!

                              Manager

                              2/17/2023

                              The Bradford
                              Dear Valued Resident, We appreciate your positive review about your recent experience with us! We're happy you found our staff to be so supportive during your experience here at The Bradford. Should you ever have any further questions, please give us a call. We're always happy to help! Best, Lorraine Wu Community Manager 857.354.3474
                              Review Author Icon

                              Resident 1107026

                              Verified ProspectVisited 2023

                              1/29/2023

                              We tried to do a self guided tour but at your time, the building did not provide us with the correct door codes for unit acces. The whole experience was a colossal waste of time. I will not be back and will search elsewhere

                                Manager

                                2/1/2023

                                The Bradford
                                Good afternoon, We regret to hear that you had a negative experience with our self guided tour option, but will take your feedback as a chance for improvement. We would also appreciate the chance to turn your experience around, so please contact us at 857.354.3474 your earliest convenience and we would be happy to assist! Thank you, Lorraine Wu Community Manager 857.354.3474
                                Review Author Icon

                                Resident 1085618

                                Verified Resident 2022

                                11/15/2022

                                Excellent! Lorraine is a great person to represent The Bradford, she is awesome! Apartment is so lovely too! -----------------------------------------------------------

                                  Manager

                                  11/20/2022

                                  The Bradford
                                  Dear Resident, Thank you for sharing your positive experience! We really appreciate your great review about our staff and community. If you ever need anything else from us, please feel free to give us a call at 857.354.3474 or stop by our leasing office! Thank you, Lorraine Wu Community Manager 857.354.3474
                                  Review Author Icon

                                  Resident 1069826

                                  Verified Resident 2021 - 2022

                                  9/26/2022

                                  Great experience! Near with the best schools, close to Cambridge. Everything is so close. It's a pet friendly building, garage, 20 steps from Starbucks!!! Gas station a cross from street. 15 min from Seaport!

                                    Manager

                                    9/28/2022

                                    The Bradford
                                    Dear Resident, Thank you so much for your positive comments about The Bradford! We are so glad to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day! Sincerely, Lorraine Wu Community Manager 857.354.3474

                                    Updated Review

                                    Review Author Icon

                                    Resident 886020

                                    Verified Resident 2021 - 2022

                                    6/29/2022

                                    Buyer beware. Do not judge a book by its cover. This shiny new pretty building has its issues. The builder did not use quality materials one would expect at this price point. For an example, the person responsible for placing noise insulation betweens floors must have called in sick that day. While the staff are VERY responsive to complaints and requests, I can only imagine how frustrated they must be as well. If you can afford the top floor apartments, that might be the way to go.

                                      Manager

                                      6/30/2022

                                      The Bradford
                                      Thank you for taking the time to let us know how we did. Please reach out to the leasing office so that we may assist further 857-245-7522. Thank you again for your honest feedback!
                                      Review Author Icon

                                      Resident 1038575

                                      Verified Resident 2022

                                      6/22/2022

                                      Fine and well website. Easy to find search results and ratings. Performance of the website suffers a bit but usable. Easy to find search results and ratings. Performance of the website suffers a bit but usable.

                                        Manager

                                        6/24/2022

                                        The Bradford
                                        Hi Verified Resident 1038575, we are very happy to have provided you with such a positive experience!
                                        Review Author Icon

                                        Resident 1034197

                                        Verified Resident 2022

                                        6/9/2022

                                        Wonderful in every way! Great staff, location and community. Lease and resources to make each step of the process so easy. Move in process was equally easy, always welcoming and clean, a great community in a great location.

                                          Manager

                                          6/10/2022

                                          The Bradford
                                          Verified Resident 1034197, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                          Updated Review

                                          Review Author Icon

                                          Resident 941222

                                          Verified Resident 2021 - 2022

                                          4/28/2022

                                          The apartment is good and new. The team is also providing a professional service. I love the Bradford and very recommended to other people who want to find the forever home. I love how the place also a real pet-friendly too.

                                            Manager

                                            4/29/2022

                                            The Bradford
                                            Verified Resident 941222, thank you for sharing your positive experience! We try our best to make the community feel like home for all of our residents - including our furry friends! Have a wonderful day!
                                            Review Author Icon

                                            Resident 1003315

                                            Verified Resident 2022

                                            3/3/2022

                                            Moving in was smooth, and Todd was more than helpful. My only two suggestions would be: one, more light in the living/dining room area, and a medicine cabinet (or something similar) in the bathroom. The size of the apartment is perfect for one person.

                                              Manager

                                              3/4/2022

                                              The Bradford
                                              Verified Resident 1003315, thank you so much for taking the time to provide this review. I appreciate the great rating, as well as the suggestions to help us improve. Please know that you can always reach out to us with questions, suggestions and concerns. Have a wonderful day!
                                              Review Author Icon

                                              Resident 677485

                                              Verified Resident 2021 - 2022

                                              2/13/2022

                                              The Bradford is truly a curated experience. Not only is their apartment finished tastefully with stylish bronze fixtures but it's the bonus finishing touches that reflect how well thought out these apartments are. My favorite features include automatic lights in the closets, LATCH enabled access, slow close cabinets, spacious kitchen area, the large living room window and built-in shelves in the WIC. The floor plans with study areas complement the WFH pivot. Living here has been one of the best decisions I've made and I'd recommend the place to anyone!

                                                Manager

                                                3/8/2022

                                                The Bradford
                                                Thank you so much for your positive comments about The Bradford! It's great to hear that you are so happy with your apartment home! We appreciate you taking the time to share this review. Let us know if there is anything we can do to help you in the future!
                                                Review Author Icon

                                                Resident 960512

                                                Verified Resident 2020 - 2021

                                                10/12/2021

                                                The management is very responsive and quick to act upon maintenance requests. We are happy about our living experience here. The facilities and the apartments are new and pleasant to live in. There are always some issues but the management is attentive to them.

                                                  Manager

                                                  10/18/2021

                                                  The Bradford
                                                  Hi Verified Resident 960512, thank you so much for your positive comments about The Bradford! We have a great community of people here and it is our pleasure to try to offer you best in class service. Please don't hesitate to reach out to us if there's anything more we can do!
                                                  Review Author Icon

                                                  Resident 954361

                                                  Verified Resident 2020 - 2021

                                                  10/5/2021

                                                  It's been a great experience living here at the Bradford. I sincerely like the exceptional customer service experience from Todd, Alexis and all of the maintenance staff. I'm definitely considering living here an additional year!

                                                    Manager

                                                    10/7/2021

                                                    The Bradford
                                                    Hi Verified Resident 954361, we are very happy to have provided you with such a positive experience! It's great to hear this feedback. We hope you do renew with us and give us the opportunity to continue to offer you the customer service you deserve. Have a wonderful day!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio-S4

                                                    Studio, 1 Bath | 562 sq. ft.

                                                    $3,001

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bed/1 Bath-A3

                                                    1 Bed, 1 Bath | 658 sq. ft.

                                                    $3,200

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    1 Bed/1 Bath-A7

                                                    1 Bed, 1 Bath | 688 sq. ft.

                                                    $3,226

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    3.7

                                                    Grounds

                                                    4.0

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.0

                                                    Maintenance

                                                    3.9

                                                    Neighborhood

                                                    4.3

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    B+

                                                    Percentage of reviews responded to

                                                    77.78%

                                                    Manager’s Review Reply Time

                                                    C

                                                    Average time to respond to reviews

                                                    36.56 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $75. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $75. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Elevator
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • Library
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Rooftop Sundeck
                                                    • Smoke Free
                                                    • Storage Space
                                                    • Sundeck
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    Experience unparalleled living at The Bradford, developed by Toll Brothers Apartment Living. The unwavering dedication to service and meticulous attention to detail ensure an exceptional residential experience. With outstanding residences and boutique service, have the freedom to craft the lifestyle you desire. Nestled in Belmont, MA, just moments from local shops and a short commute to downtown Boston, The Bradford offers the perfect balance of small-town charm and urban convenience. Come curate your new life at The Bradford and discover why it's the ultimate place to call home.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 06:00 PM
                                                    • Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Toll Brothers

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 477 number of votes by renters, The Bradford is currently rated 4.6 out of 5 stars.
                                                    The Bradford is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Bradford is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    The Bradford is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Bradford is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Bradford is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Bradford is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 77.7778% of their community reviews in the past year.
                                                    Managers have replied within 36.56 days to their community reviews in the past year.
                                                    Toll Brothers
                                                    Cats Allowed
                                                    Rent: $75
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $75
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    The Bradford

                                                    June 2024

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                                                    The Bradford is a 562 - 1,070 sq. ft. apartment in Belmont in zip code 02478. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,001 - $4,650. Nearby cities include Watertown, Arlington, Newtonville, Brighton, and Cambridge.

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