The Bradford

(98 Reviews & Surveys)
525 Common Street, Belmont, MA 02478

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Noise

4.2

Grounds

4.7

Safety

4.8

Office Staff

4.8

Maintenance

4.5

Neighborhood

4.8

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

C+

Average time to respond to reviews

55.5 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(13)

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Verified Resident 923669

VRP 2021

7/4/2021

Alexis was so helpful throughout the moving experience. Moving to the community was an easy process and the entire neighborhood has been nothing but welcoming. The apartments are spacious, quiet and well kept. Have enjoyed the experience and meeting everyone in the apartment community. EvenSee More >
Manager

7/7/2021

The Bradford
Hi Verified Resident 923669, thank you so much for your positive comments about The Bradford! Our goal is to pair great customer service with well designed homes, and to foster a community feel at The Bradford. We are glad you have had a good experience thus far and we will continue to work to maintain your satisfaction. Thank you again for the great review!
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Verified Resident 900993

VRP 2021

5/6/2021

I have only been here a few days, but so far I have an amazing first impression. The quality of the apartment materials is perfect, the cleanliness is great, it's super quiet, and I love the location!

Manager

5/7/2021

The Bradford
Hi Verified Resident 900993, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
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Verified Resident 899184

VRP 2021

5/2/2021

Only moved in yesterday but already I can say that I love living here! The place is quiet and clean and all around a great place. I'm very excited to be here and to be living in this great community!!

Manager

5/7/2021

The Bradford
Hi Verified Resident 899184, thank you so much for your positive comments about The Bradford! We are thrilled to have you as a member of our community! If there is ever anything we can do for you, please do not hesitate to reach out at any time. Have a great day! -Todd
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Verified Resident 886020

VRP 2021

3/20/2021

Grade A. Staff, apartment, amenities, all superb. Unfortunately every unit in this complex has been outfitted with a ventless dryer which is extremely disappointing. I will be using the laundromat to dry bulky items after all.

Manager

5/7/2021

The Bradford
Verified Resident 886020, your wonderful feedback and rating mean a lot to us. As I mentioned in a recent community communication, we are thrilled to announce that we are replacing all of the washers and dryers across the entire property! The dryers will still be ventless, something that the Town of Belmont required when the property was being built, but the new machines are larger and rated very highly. I look forward to hear your feedback once we put your new machines in place, hopefully within a couple of weeks. Thanks for your review and have a wonderful day! -

Updated Review

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Verified Resident 801796

VRP 2020 - 2021

3/7/2021

The community has been great, but the elevator being out so often is very frustrating. It is fixed each time very quickly, but the fact that it is inoperable so often is very annoying. Other than that, I have had a great experience.

Manager

5/7/2021

The Bradford
Verified Resident 801796, thank you for sharing your positive experience! I am glad to hear of your overall satisfaction, though I am sorry that you have had to deal with a down elevator on multiple occasions. We recognize what an inconvenience this is, and we are committed to doing everything in our power to keep it from happening again. I hope your experience with the elevator has improved over the last couple months as we have worked with our elevator vendors to ensure improved performance. We appreciate your feedback. Please let me know if there is ever anything I can do to enhance your living experience at The Bradford. Have a wonderful day!
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Verified Resident 873182

VRP 2020 - 2021

2/15/2021

I am giving Five ?????????? stars. I have lived in Bradford since November 2020 and I can honestly say it's the best apartment community that I have ever lived in! The wonderful maintenance staff, Scott , Hans , Jeff , and theSee More >
Manager

5/7/2021

The Bradford
Verified Resident 873182, we strive for 100% satisfaction, and it is great to see you have had such a positive experience at The Bradford! If there is anything you feel we can improve upon, or if you have any questions or concerns in the future, please feel free to reach out at any time. We are happy that we have been able to provide you with great customer service thus far, and we look forward to more opportunities to impress you in the future. Thank you so much for your kind words!
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Verified Resident 862467

VRP 2021

1/12/2021

Overall, the apartment is clean. It is good that there is a large parking space and there is a parking lot in the building, so it is not affected by the weather. However, I think the utility part is a little lacking. The gym willSee More >
Manager

5/7/2021

The Bradford
Verified Resident 862467, thank you for sharing your thoughts about the community! Your input is important to us, as we are always looking for ways to improve. If you have any further thoughts, comments, or concerns, please feel free to reach out at any time and we can have an open discussion about making your living experience at The Bradford the best it can be! Have a wonderful day!
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Verified Resident 856728

VRP 2020

12/23/2020

I only recently moved in, but my experience here so far has been incredible. The leasing staff made the moving process extremely easy. I moved in close to Christmas, and they even gave guests holiday presents, gift cards to local businesses with accompanying notes. I'veSee More >
Manager

5/2/2021

The Bradford
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
This community is managed by

Toll Brothers

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Communities
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Questions & Answers (0)

Frequently Asked

What are noise levels like at The Bradford?
The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Bradford?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
How safe is The Bradford?
The community is rated 4.8/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 55.5 days to their community reviews in the past year.
Who manages The Bradford?
Toll Brothers
What is the pet policy at The Bradford?
No pet policy available

Check Availability

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Beds

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Baths

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The Bradford is an apartment in Belmont in zip code 02478. This community has a 0 Bed, 0 Bath Nearby cities include Watertown, Arlington, Newtonville, Brighton, and Allston. 02472, 02140, 02474, 02476, and 02458 are nearby zips.