Review History for Verified Resident 870349

Beverly Commons


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Resident 870349

Verified Resident 2020 - 2021

2/4/2021

Fine experience with exception of interaction with very very rude assistant manager! Since found out from other tenants she is rude to all tenants. Her tone of voice and constant interruption and not letting the tenants speak is quite unprofessional! When I did speak to Heather about my interaction with the assistant manager there should have been a follow up call from the assistant manager to me apologizing for her negative behavior. I hope the management company sends her to communication workshops! Also when I was moving in it would have been polite to be given a choice of apartments. Especially since I was told the day I moved in there was lots of empty apartments. I NEVER EVER would have chosen an apartment directly across from the swimming pool. I specifically requested a very quiet apartment and this location is very noisy! It's where all the trucks park that do work on the grounds! Also the shower area was not cleaned when I moved in. The grout was dirty/mold. The positive is that Heather is very nice! Very responsive.
    Manager

    2/5/2021

    Beverly Commons
    Hello, thank you for reviewing Beverly Commons. We apologize for any inconvenience or misunderstanding we shared regarding your recent inquiry. Our management team does everything they can invite everyone in with a warm welcome and help them get to know our community culture, so we're disappointed to hear that we missed the mark for you. We'd love an opportunity to connect with you directly and gather more insight into what happened. Please reach out to us at hbarkhouse@corcoranmgmt.com as soon as you're able. We look forward to connecting with you and hope to hear from you soon.

    Review 110 out of 334

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    Beverly Commons

    March 2024

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