Hemenway Park Drive
#9,987 #23 #168

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Hemenway Park Drive

Hemenway Street , Boston, MA 02115
(656 Reviews & Surveys)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

B

Review Ratings

Noise

3.0

Grounds

3.1

Safety

3.3

Office Staff

3.0

Maintenance

3.9

Neighborhood

4.9

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

8

Managerā€™s Review Engagement

F

Percentage of reviews responded to

12.50%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

221.5 days

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Hemenway Park Drive Reviews

(45)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1231895

Verified Resident ā€¢ 2022 - 2024

3/4/2024

Office staff is unhelpful and some have been very rude to me in the past. They will continue to increase your rent annually with no actual work put into your unit to increase it's value. Laundry and dryers are constantly broken and bathroom fixtures areā€¦Ā See More >
    Manager

    3/8/2024

    Hemenway Park Drive
    Hello, we appreciate you bringing these concerns to our attention. Weā€™d like to learn more about your situation so we can improve the experience for you and for all of our residents. Please reach out to us at resident.relations@forestproperties.net so we can get started.
    Review Author Icon

    Resident 1178814

    Verified Resident ā€¢ 2023

    9/9/2023

    Before the move in process, my roommates and I had to sign and resign paperwork multiple times due to management loosing paperwork with some pretty important information. Then we asked about the gas situation for the stove. We were told that the management is incrediblyā€¦Ā See More >
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      Resident 1178517

      Verified Resident ā€¢ 2023

      9/8/2023

      This is a good place for young professionals and graduate students working or going to school in the area, and everyone is very friendly. Moving in is a terrible experience just because of the sheer amount of people and schools, but the apartments are clean,ā€¦Ā See More >
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        Resident 1176879

        Verified Resident ā€¢ 2023

        9/4/2023

        Friendly neighbors and a nice welcoming sense of community. Right next to target which is a huge plus. Plenty of restaurants and places to eat within a walkable distance, as well as a hospital just in case.

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          Resident 1176878

          Verified Resident ā€¢ 2023

          9/4/2023

          The placement is nice, however the trash takeout is very loud in the morning. The back entrance is pretty shady at night. It is very conveniently placed between target and star market and relatively close to BU and Northeastern

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            Resident 1142471

            Verified Resident ā€¢ 2022 - 2023

            5/19/2023

            This house is generally good. Rent is a little expensive, but it is close to school, so you can save transportation costs, and it is convenient to practice at school at dawn. However, if there are inconveniences, rats come out of the house, and theā€¦Ā See More >
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              Resident 1140323

              Verified Resident ā€¢ 2022 - 2023

              5/12/2023

              Overall staff was unhelpful. The maintenance staff was very kind but upper management ignored concerns posed by residents. I had a package stolen because the lock on the front door was broken. When I reached out to management they did not do anything to help.

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                Resident 1138791

                Verified Resident ā€¢ 2022 - 2023

                5/8/2023

                The apartment itself is good quality, but overall is overpriced for what it is, and the community of neighbors are disrespectful, loud, and blatantly rude (almost all of them being Berklee college students). I'm renting a studio for peace and quiet, not to be keptā€¦Ā See More >
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                  Resident 1109636

                  Verified Resident ā€¢ 2022 - 2023

                  2/6/2023

                  Inattentive office and maintenance staff. The ceiling in the hallway is leaky and moldy, with parts of it even falling down, yet nothing is done. There a mice problem (and cockroaches in the basement and laundry room). Half of the time the community washers andā€¦Ā See More >
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                    Resident 1098236

                    Verified Resident ā€¢ 2022

                    12/28/2022

                    Nice area to live. Package room available so that's a plus in a neighborhood with theft problem. Staff is effective and Maintenance is responsive but not effective st solving problems. Had on going rat issue for over a month that is not yet resolved.

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                      Resident

                      Resident ā€¢ 2022

                      9/26/2022

                      My experience has been nice so far. Maintenance are nice, and the facilities are good. The building is clean on the inside. My unit is fantastic compared to apartments I've seen elsewhere in the city. Haven't had problems with management soā€¦Ā See More >
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                        Resident

                        Resident ā€¢ 2022

                        9/21/2022

                        The place is ok. But the room has a lot of defects and nothing has been fixed since we moved in. Lot of things are still not working. The staff said he's gonna come back Monday but we heard nothing since that.

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                          Resident

                          Resident ā€¢ 2022

                          9/21/2022

                          Hhhhhhhhhhhhhhsishsbskshsvwsjsosksshsgsdjjddhbdsjj Hhhhhhhhhhhhhhsishsbskshsvwsjsosksshsgsdjjddhbdsjj Hhhhhhhhhhhhhhsishsbskshsvwsjsosksshsgsdjjddhbdsjj Hhhhhhhhhhhhhhsishsbskshsvwsjsosksshsgsdjjddhbdsjj

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                            Resident

                            Resident ā€¢ 2022

                            9/5/2022

                            The apartment was filthy and a bunch of stuff was broken. It took 3 calls to maintenance to get them to actually do something about one of our broken appliances and we are still waiting on the other issues to be resolved.

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                              Resident

                              Resident ā€¢ 2022

                              9/5/2022

                              It's okay. The place was pretty dirty when we moved in. Grease all over the stove, on the walls, in the crevices and dust literally everywhere. When we asked for a cleaning service to come, a singular person came with a rag and spray, weā€¦Ā See More >
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                                Resident

                                Resident ā€¢ 2022

                                8/12/2022

                                It seems fine. The apartment is clean and people seems nice. I enjoy that my apartment is furnished and the condition of the stuff are decent! However the appointment itself is a bit different. The second door doesn't open and the paint are sticky andā€¦Ā See More >
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                                  Resident

                                  Resident ā€¢ 2021 - 2022

                                  5/13/2022

                                  I dont want to write 200 characters. I dont want to write 200 characters. I dont want to write 200 characters. I dont want to write 200 characters. I dont want to write 200 characters. I dont want to write 200 characters. I dont wantā€¦Ā See More >
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                                    Resident

                                    Resident ā€¢ 2021 - 2022

                                    5/9/2022

                                    Its a good apartment, good value. Quiet/Decent neighbors. It's in a good area of Boston (BackBay/Fenway) so there's always lots of stuff in the area to do. So overall, just the location, the neighbors, and the maintence/upkeep of this building are all acceptable to me.

                                      Updated Review

                                      Review Author Icon

                                      Resident

                                      Resident ā€¢ 2018 - 2022

                                      5/2/2022

                                      The community is ok. The manager and administrative services support is poor. When I decided to leave the apartment because I am returning to my country they decided to schedule showings without the proper time to let me know and prepare. Very unfortunate despite theā€¦Ā See More >
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                                        Resident

                                        Resident ā€¢ 2021 - 2022

                                        3/18/2022

                                        General experience: The in-building laundry can be paid via phone, which I prefer over coin. The building is always clean. My building does not have a front desk/conceriege, but important packages can be delivered to the office, which is useful for expensive item. The buildingā€¦Ā See More >

                                          Updated Review

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                                          Resident

                                          Resident ā€¢ 2021 - 2022

                                          3/2/2022

                                          My experience has been positive. The neighborhood is nice. I have had problems with getting mail properly delivered to this address, but that is a problem for the post office. It would be helpful if the mgmt office would accept letters, and not just packages,ā€¦Ā See More >
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                                            Resident 995003

                                            Verified Resident ā€¢ 2021 - 2022

                                            2/2/2022

                                            Overall - poor quality apartment that is not worth current rent price, or even half of the current rent price. The only good thing about this apartment is the location. The "kitchen" is not usable. Maintenance themself said the stove was too bigā€¦Ā See More >
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                                              Resident

                                              Resident ā€¢ 2022

                                              1/10/2022

                                              It's been good so far! Building is clean, apartment has good lighting and is a good size. The leasing staff is super professional and helpful. Having an app to pay my rent, submit work requests, etc is so much better as I used to haveā€¦Ā See More >
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                                                Resident

                                                Resident ā€¢ 2021

                                                11/24/2021

                                                Everyone is friendly and supportive. The neighborhood is lovely and I enjoy walking outside and how everything is so close . Living in a new city that is unfamiliar can be scary, I have felt welcome and comfortable

                                                  Review Author Icon

                                                  Resident

                                                  Resident ā€¢ 2020 - 2021

                                                  10/29/2021

                                                  The apartment buildings are well maintained, but there is a lack of security and serious theft in this area. It would be nice if this building installed the buzzer outside of the apartment buildings so tenants know when items are being delivered.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Forest Properties Management

                                                    A
                                                    A
                                                    Communities
                                                    27

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    Based on 656 number of votes by renters, Hemenway Park Drive is currently rated 3.6 out of 5 stars.
                                                    Hemenway Park Drive is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Hemenway Park Drive is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Hemenway Park Drive is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Hemenway Park Drive is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Hemenway Park Drive is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Hemenway Park Drive is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 12.5% of their community reviews in the past year.
                                                    Managers have replied within 221.5 days to their community reviews in the past year.
                                                    Forest Properties Management
                                                    No pet policy available

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                                                    Hemenway Park Drive

                                                    March 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Hemenway Park Drive is an apartment in Boston in zip code 02115. This community has a 0 Bed, 0 Bath Nearby cities include Roxbury Crossing, Roxbury, South Boston, Brookline, and Charlestown.

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