| Number of reviews in the past 365 days | 8 |
| Percentage of reviews responded to | 0% |
| Average time to respond to reviews | N/A |
204 Hemenway Street
204 Hemenway Street, Boston, MA 02115
204 Hemenway Street, Boston, MA 02115
Floor Plans
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (9 Reviews)
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Verified Resident 842968 • vrp • 2001 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/12/2020
Awesome. Love my apartment. Staff at the management office is great. Very quick on responding to any issues. Maintenance issues are dealt with asap. 24 hour service makes a big difference if you need somebody. See More
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Verified Resident 830442 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/08/2020
The location is in Prime. Great location to be on semi quiet street with lots of things to do around. Centrally located. Old building, up keep is below average, but not in terrible condition. Regular cleaning is done. See More
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Verified Resident 824095 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/27/2020
apartments are not very updated and were not very clean when we moved in, and there were some maintenance issues during move in. Staff is helpful, but maintenance can take long to complete. Apartment is in great location and a I feel safe here and the… See More
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Verified Resident 821070 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/20/2020
I just move in September. It's not a long time I've been with the Forest. I think the assistants here are very friendly, but the maintenance service provided takes too much time to be delivered. I have reported many issues when I moved in, but there… See More
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Verified Resident 816169 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2020
It's been great so far. My realtor and the landlords were very helpful in the process of signing the lease, especially with my roommate and I being in different states at the time. The staff here has been great as well in helping us with minor… See More
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Verified Resident 815928 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2020
Very poor office staff support. Sometimes they don't answer emails after you send them for days. My keylock stopped working on Saturday, and it was not until Monday evening when it was resolved . Again customer service is not the most appropiate the majority of times… See More
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Verified Resident 814493 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2020
A great management and the apartment. The apartment was totally clean when we moved in as promised by the management and well maintained laundry and trash room. Overall, the best place to live in near the University with advantage of stores like Whole foods and CVS… See More
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Verified Resident 812466 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2020
This community is terrible. Do not move here. Constant rodent issues. I've had to throw away countless dead mice in traps but the exterminators and office staff belittled saying I do not have a rodent issue (despite dead mice in my apartment!!!!) The rent is extremely… See More
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Resident • 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/02/2009
Two washing machines and two dryers for the entire building; consistently do not work & eat your quarters (for which you're paying 2 dollars per wash and 3 dollars for a dryer) See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Questions & Answers (1)
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Frequently Asked
What are noise levels like at 204 Hemenway Street?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at 204 Hemenway Street?
The community is rated 3.3/5 stars, signifying much satisfaction on average.
The community is rated 3.3/5 stars, signifying much satisfaction on average.
How safe is 204 Hemenway Street?
The community is rated 3.9/5 stars, which is considered being very safe on average.
The community is rated 3.9/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.
The community is rated 3.9/5 stars, which is considered being very effective on average.
What is the pet policy at 204 Hemenway Street?
No pet policy available
No pet policy available
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204 Hemenway Street is an apartment in Boston in zip code 02115. Nearby cities include Roxbury Crossing, Roxbury, South Boston, Charlestown, and Brookline. 02118, 02199, 02120, 02215, and 02188 are nearby zip codes.
