Review History for anonymous

Devonshire


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anonymous

Resident ā€¢ 2020

7/25/2020

We have lived at the Devonshire for five years. It is a safe, clean building that was fantastically run by a kind man who really looked after residents. Since Bozzuto has taken over, that has gone out the window. There is construction noise constantly, sometimes so deafening we can't hear each other from a few feet away. At $4k+ a month, I expect Bozzuto to do something to make up for the inconvenience. Taking a percentage off the rent would have been a good start. The staff are generally very nice, but very little mask compliance by the front door staff during COVID-19. Changes to the administrative tasks have been horrible. Residents frequently wait three hours to a full day to receive packages because Bozzuto management overloads the package handling on one staff member. He's a really nice guy who deserves better. The apartment itself is just fine. Secure and comfortable. Air conditioning and heat work very well. However twice now black mold has grown under our floors and is rapidly spreading. My husband has a severe mold allergy and even I am starting to feel unwell. Most recently maintenance visited us four days ago and assured us they would be in touch about a repair. As of this writing, there has been zero communication. We have loved living at the Devonshire for all our years here but it seems that it's joined the march of developers cutting corners and charging excessive rent. We won't be renewing our lease.
Manager

7/29/2020

Devonshire
I'm so sorry to hear about your struggles! My understanding is your are working with Jon Russo the General Manager. I assure you, we care about you, your family and all our residents. You are very important to us! It sounds like we can work on some of your items, and do a better job communicating, we hope you change your mind on the renewal. Feel free to reach out to me as well. laura.burr@bozzuto.com Regional Vice President

Review 10 out of 107

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Devonshire

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