What are noise levels like at Harbor Point Apartments?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Harbor Point Apartments?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Harbor Point Apartments?

The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Harbor Point Apartments, Boston, MA

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (220 Reviews)

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Resident • 2020 - 2021

01/12/2021

Harbor Point has been delicious. When I looked online and saw so many recent horror stories in the reviews, I rejected HP as a place to live. Luckily, someone living in HP spotted me online, looking for a room, and contacted me to offer the spare… See More

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Former Resident • 2020

02/12/2020

Among the many, many many reasons you should at all costs avoid living here - every single person I know who lives here has a ceiling with either mold or leaks. My friend's ceiling leaked and they had the nerve to try to evict her for… See More

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Resident • 2019

10/14/2019

The place is run by predatory vultures. I would suggest going to Penninsula apartments instead if you need to move to the area. I have lived here for under 3 months, and so far, aside from around 10 eviction e-mails, notices, physical mail, and FINALLY a… See More

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Former Resident • 2018 - 2019

08/24/2019

Woman named Debra really needs to get her act together when she is dealing with residents or anyone new signing up. Very unprofessional and rude. The place in general is very nice but the staff needs to be fixed, starting with Debra

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Resident • 2019

06/03/2019

The management controls the temperature of your unit. You cannot turn on the AC until mid-June. The apartment ceiling has cracks and the inside of the apartment feels very old. The hallway carpet are stained and overall appearance from the inside is very mediocre. The appliances… See More

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Resident • 2018

11/10/2018

DONT LIVE HERE!!!! It's a college dorm with a couple adults sprinkled in. Broken glass is regularly in the entryway Vomit in the elevators Non-stop construction at UMass Boston Constant traffic-stops by campus security Marijuana smoke pours in through the vents every night. Water leaks through… See More

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zymaneering • Resident • 2018

09/15/2018

I've been living here for 3 months. I've had to call maintenance 11 times for a/c problems and major roof leaks. My personal property was damaged and management said I had to get renters insurance, so there's no accountability. Right now the hallway is full of… See More

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semovente • Resident • 2011 - 2018

04/09/2018

I think the community is a good place to live but it depends on what kind of appearance of the house you have. The only thing the community can do better is refreshing the appearance of my apartment because it is kind of old and it… See More

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biubiubiu • Resident • 2017 - 2018

03/30/2018

The maintenance service is awesome! We accidentally burned the stove in a Saturday and they sent people to look into it right after we called the maintenance. Similar quickly-response happened in a weekday night when we came back home after a three-day road trip finding no… See More

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Raul_C • Former Resident • 2018

03/29/2018

DO NOT RENT HERE, Worst possible customer service from CJ management company. My daughter rented here while studying at UMASS. This semester she went abroad to Barcelona (where she was when the $2,600 security deposit arrived). I deposited the check at her bank account and the… See More

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Harbor Point Apartments Manager

04/03/2018

Raul, Thank you for your review, I believe our management office and you and or your daughters roommates have been in touch recently. We are hoping to get this transaction satisfied for all the parties involved. The Security Deposit regulations in MA clearly states all leaseholders need to be named on the check and we are not able to add "and/or" due to protecting all resident/leaseholders rights for endorsing the check. As a Management Company we would like to have the flexibility to issue checks based on leaseholders preferences it is a burden for us sometimes as well. This is a prime example of the Security Deposit regulations causing some difficulty, but for the most part they protect the leaseholders. Thank you Justin Holstrom [email protected] 617-825-2033

Patrickswayze • Former Resident • 2009 - 2010

03/01/2018

A terrible place to live, every apartment I've had since has been so much better. Employees were very difficult to deal with and not at all professional or caring. They didn't care about the quality of the living spaces as much as they did getting your… See More

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Vajirakw • Former Resident • 2017 - 2018

01/14/2018

STAY AWAY FROM THIS PLACE! PLEASE!! This is a pretty place run by a group of pirates. This place is a scam. They charge you hidden fees over their over priced rent and has no professionalism in handling complaints. Incident in brief; my wife got locked… See More

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Harbor Point Apartments Manager

02/05/2018

Vajira, I am sorry you feel like we run Harbor Point like a group of pirates. I am also sorry to hear you will be moving out. If there is any chance I can convince you to stay please reach out us! [email protected] or give us a call in our Leasing Office 617-825-2033

Jack_C • Resident • 2016 - 2018

01/04/2018

My buildings trash room is consistently backed up till the room is overflowing with trash. It reeks down the entire hall. This happens every single weekend. They like to claim these are "luxury" apartments when they're average at best. With peeling ancient wood paneling on cabinets,… See More

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Harbor Point Apartments Manager

02/05/2018

Jack, I would like to hear more about your personal experience, I am quite surprised at a few of your comments. I would like the opportunity to see what we can do to make your experience better as well as all of our residents. Can you give me a call or email? Justin Holstrom [email protected] 617-825-2033

Resident • 2002 - 2017

08/16/2017

I don't recommend anyone coming and leasing apartments in harbor point on the bay. The AC/ heating system is full Toxic Mold that's really bad for you're health and you're families health. Please contact health department for inspection regarding the Toxic Mold in you're AC/Heating vents.… See More

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Harbor Point Apartments Manager

09/01/2017

Anonymous, Please reach out to me regarding the mold, if you have an issue with mold that is not something we tolerate. We remove the mold quickly and effectively if you have any present. This must be a one off occurrence as we don't typically have service requests for mold. Justin Holstorm [email protected] 617-825-2033

Resident • 2016 - 2017

07/27/2017

Horrible place to live in

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Harbor Point Apartments Manager

09/01/2017

Anonymous, I am sorry to hear about a terrible experience, please reach out to me so I can fix any issues you may have. Justin [email protected] 617-825-2033

pshabadi • Resident • 2017

05/08/2017

Convenient apartment for people attending UMass Boston or working close to downtown Boston. Overall quality of apartment complex is good with all the necessary amenities. We had one maintenance issue so far and it was fixed within couple of days. Lot of free parking space near… See More

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anonymous • vrp • 2008 - 2017

03/31/2017

Living at harbor point since 2008. We couldnot move because it was a good location to our work and school. This year we will move out because We cannot stand their unrespectful staff. Your safety means nothing to them. They will try their best to not… See More

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Harbor Point Apartments Manager

05/03/2017

Anonymous, I am so sorry to hear about your experience, if you or anyone else feels unsuspected or customer service does not reach your level of expectation please reach out to me immediately. I am happy to help and I know your experience is not common. Justin Holstrom [email protected] Justin Holstrom 617-825-2033

Marie208 • Resident • 1999 - 2017

03/10/2017

I really appreciate the new closet doors. You all did a great job. Thank you. -Marie A.- See More

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hprenter2012 • Resident • 2008 - 2016

12/15/2016

We've been living at Harbor Point Apartments for over eight and a half years now. It's quite a nice place to live and well planned out as a community. The maintenance work is well done and prompt. Service calls for maintenance are responded to quickly even… See More

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Resident • 2015 - 2016

07/18/2016

Jillian Doherty has helped me in leasing apartments twice and both the times the experience was just amazing. She was not only sweet but also very helpful. She helped me in joining the future resident club of Harbor point and helped me in getting one of… See More

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PK1 • Resident • 2015 - 2016

06/20/2016

5 of my packages were stolen in three /four consecutive days. I filed an incident report. But, nothing has been taken into consideration/nothing has been done about it. There's a camera installed in the building which would've easily caught the culprit, because I gave the management… See More

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July44 • Prospective Resident • Visited 2005

02/04/2016

I will say the apartment are nice.. But the houses are very cold. For example my front door and Windows are covered with plastic because. It was to cold. The told me its a safety issue but for me its getting my appartment warm. What it… See More

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almalkit • Resident • 2015

07/06/2015

If you are looking for a clean neighborhood, if you are looking for a good location on the sea side, and has a beautiful landscaping, and has a clean fun facilities such as playing area for children, swimming pool, gym, Tennis court, and volleyball court ...… See More

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WenqiZuo • Resident • 2014 - 2015

05/05/2015

I have been living in Harbor Point since September 2014 and my roommates have been here for over three years. It's an adorable place to live and study. The gym is so important to me that I usually go three to four times a week. The… See More

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lathifa • Resident • 2015

03/07/2015

I have been living here since Jan 2015. I got the apartment's info from from a friend of mine and made an appointment from its website to see the unit. It was Debra Tatum, the Senior Marketing Housing Consultant, who attended my appointment. Without long talk,… See More

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Harbor Point Apartments Manager

03/09/2015

lathifa, Thank you for taking the time to write a review of our community, while we are not perfect, it is always great to hear from our residents. If you or anyone else have anything that needs to be addressed or would like more information on please let me know. Justin Holstrom [email protected]

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Updated Review