Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Contact Property
Hub 25 Apartments
25-35 Morrissey Boulevard
Boston, MA 02125
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2 days |
Hi Kelsey, we are so happy to know your experience in our community has been positive! We are also glad to know that you appreciate our superior service and convenient location. Thank you, too, for praising Yarley. If we can be of any service to you, please free to give us a call. Thank you for taking the time to let us know you love your new home!
We are humbled by your fantastic feedback for our community and team! It delights us that Alysia, Stuart, Yarley, and the rest of our team were essential to you and your boyfriend's five-star experience. We hope that you will continue to enjoy our prime location, top-notch amenities, and our well-kept community areas. Thank you for choosing us as your home!
Thank you for bringing this to our attention. We first want to reassure you that all reviews are posted at the discretion of our residents, and the feedback we receive is extremely useful for learning how we can improve our community. With that in mind, we appreciate your comments about the concerns you have noticed and will be looking into them. Please contact our office at [email protected] to discuss your feedback about our team. We look forward to assisting you further.
Thank you so much for taking the time to review! We are glad that our community is a good fit for you and that everything we have to offer, like a convenient location, top-notch facilities, and an unbeatable value, is being enjoyed! Thank you for being a part of our community.
Dear Alexandra, Thank you so much for the review of our community. We are glad to hear, that HUB25 feels like true home to you! We hope to see you at our Holiday bash, January 10th, formal invitation will be going out this week and will be posted around the community. Sincerely, HUB 25 Apts
Dear Resident, Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come! Sincerely, HUB 25 Leasing and Management Team
We want to thank you for taking the time to write this review. We truly appreciate you choosing Hub 25 Apartments! We look forward to continue to meet and exceed your expectations and are happy to hear that everything has been going well thus far! Thank you!
Thank you for your feedback! We appreciate your comments and hope you will remain a resident for years to come! If there is anything further that we can do for you, please feel free to give us a ring, or send us an email. Sincerely, Hub 25 Management and Leasing Team
Thank you for sharing your review of our community. We are pleased to hear that you are enjoying living here thus far and that you find the convenience of the T and your new work commute to be worthwhile! Please understand that our rates are set by taking into consideration multiple factors such as competitor rates, market trends and availability. Thanks again for your comments. We always welcome reviews as it helps us provide supreme customer service. If there should be anything we can do to assist you, please contact our office: 617-825-2614. Sincerely, HUB 25 Apts.
Thank you for sharing such kinds words about our lovely leasing professional, Ashley. It is our goal to provide quality customer service so that each resident has a great living experience as we do believe in "taking care of the way you live". We are so glad that you're enjoying our community and the fantastic conveniences that it boasts! We are happy to have you. If you should need anything from us, please never hesitate to reach out to our on-site Leasing and Management Team! Thanks for taking the time to leave us the fantastic feedback and we look forward to your continued residency.
Dear Valued Resident, Thank you so much for your wonderful words about our community! We very much appreciate you taking the time to post a review about our team. Please don't hesitate to reach us in the office if you have any questions or need any assistance in the future. Thanks again!
Wow! Thank you so much for the feedback! It's great to hear that you're enjoying your home and I'm so happy that both the office and maintenance staff have been taking such good care of you. You've given us a lot to live up to and we promise not to disappoint. Thanks again and we look forward to serving you for years to come! Sincerely, the Team at HUB 25
Thank you for your feedback! We're so happy that you're enjoying your home! We do our best to provide the top level of service to our residents so it's nice to know that is coming through. We're also glad you're enjoying your space. We acknowledge your comments regarding the pool hours and are currently exploring extended hours. We truly want all of our residents to enjoy the amenity spaces and if this means increasing the hours, we are happy to explore that. Please stay tuned for updates coming soon. Thanks again for taking the time to write this review, we appreciate it! Sincerely, the Team at HUB 25.
Thank you very much for taking the time to review our community. Your input, and the feedback from all of our residents is vitally important to us and we always want resident's expectations to be met. We take great measures to ensure that we are competitively and fairly priced, based on the comp market. We invest a lot of time in researching the market and are sorry that you feel our homes are not priced within your expectations. With that said, we do appreciate your kind words regarding our friendly staff. If there is anything that we can do, to better your living experience here at HUB, please feel free to contact our property manager, Valerie, directly at 617-825-2614.
N/A
469
N/A
SC
N/A
522
N/A
SD
N/A
828
N/A
1D
$1,782 - $2,772
517 - 549
8 Units
SA
$1,907 - $2,722
532
2 Units
SB
N/A
561
N/A
1H
N/A
562
N/A
1E
N/A
622
N/A
1F
N/A
640
N/A
1J
N/A
693
N/A
1K
N/A
837
N/A
1M
$2,157 - $3,732
617 - 692
7 Units
1A
N/A
900
N/A
2C
N/A
832
N/A
2D
N/A
1,043
N/A
2AS
$2,897 - $3,862
980
1 Units
2A
N/A
1,152
N/A
3A
Value and convenience – it’s that simple. Welcome to Hub 25, Boston’s luxury apartment community designed for people who are on the go! 93 and Star Market is right beside our apartment community for you to take advantage of. And when you’re craving fresh air, Carson Beach and South Boston’s waterfront is merely a stroll away. What’s better than an unbeatable location? An amazing apartment home filled with natural light, stainless steel appliances, and designer touches, that’s what! Not to mention an amenity package that includes a state-of-the-art fitness center, a resort-inspired pool, and a swanky club room for you and your guests to hang out in! Come experience Hub25!
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Hub 25 Apartments
25-35 Morrissey Boulevard
Boston, MA 02125