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Percentage of reviews responded to | N/A |
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The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you for taking the time to write us such a positive review! We are very happy to have provided you with such a positive experience! We hope to see you soon!
Thank you for taking the time to write a review! Our residents come first to us, so we would like to resolve this situation to the best of our abilities. If you have any questions, please give us a call. We're always happy to help! We look forward to speaking to you and coming up with a solution.
Thank you for taking the time to write about your experience here at JHC! We are lucky to have such an awesome staff and we are honored to serve our residents. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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James and Harrison Court Apartments