Resident · 2016 - 2019
I have lived in Park Lane for close to three years. There are two buildings that comprise Park Lane consisting of One Park Lane (building H) and 225 Northern Ave (building G); I lived in building G. Below, I will detail the parking garage, amenities, common areas, concierge, and apartment. Parking Garage Both buildings sit on top of a three level parking garage that is managed by a different group. The apartment management does not manage the parking garage. The spaces in the garage are narrow and difficult to park in if you drive a SUV. Even with a smaller car, I sometimes found it difficult to squeeze into the spaces. Signage indicates that the first floor is reserved for residents only, but nobody seems to pay attention to that. I see plenty of people park their car without a park lane sticker. Despite notifying the parking garage management multiple times, no action was ever taken. The only action taken was increasing the monthly rates from $275/mo when I first moved in three years ago to over $410/mo now. The garage is nearly impossible to access when there's a concert across the street, so bring your patience during the summer months. Amenities Park Lane includes a gym, business center, pool table, function room, and two roof decks. The gym has a handful of treadmills, some ellipticals, and two peloton bikes. Additionally, the gym has plenty of free weights and machines for lifting. During "rush hour" at the gym 6-8am and 5-7pm, it can get crowded, but never too crowded. I never used the business center, but I've seen it at One Park Lane. Looks like a typical board room. One Park Lane also includes a pool table and a large TV in its function room, which you can rent for a nominal fee. Each building also includes a roof deck on the 9th floor, which has a great view of the harbor. Building G Lobby Smell Building G formerly included Sal's Pizzeria on the first floor. Unfortunately, Sal's closed over a year ago, and nothing replaced it. Since then, a foul smell has emanated from the old space, likely because the grease traps needed to be cleaned, and the drainage pipes became stagnant. This smell is putrid and circulates throughout the entire building through the elevator shafts, and into your apartment. It typically lasts for about 1-2 weeks per occurrence before someone addresses the problem. Concierge / Security Like any job, some are good, some aren't so good. My overall experience with concierge staff has been positive. However, do not expect concierge = security. Because the building also sits on top of the garage, concierge lets just about everybody into the building with or without a key fob. Unless the building makes a special entrance and clearly marks it "garage only," then just about anyone can enter the building. Also, during the wee hours of the morning, I rarely ever see concierge staff at their post. Or if they are present, then they're usually sleeping. Again, doesn't instill much confidence in a secure building. Apartment (1 bed / 1 bath ~ 740 sq. ft) I live in a one bed / one bath apartment, which is functionally laid out. The unit includes a walk in closet, which is nice, and a large bedroom. The living room area is large enough to place a small kitchen table in between the front door and the living room. The kitchen is narrow, which looks into the living room. There are not many cabinets in the kitchen, and the pantry is deep and hard to access unless you put in sliding shelves, which we did. Although we cannot hear our neighbors to the sides of us, we can hear the neighbor above us often dropping things on the floor, walking around in high heels, etc. Not a complaint, just an observation. However, we can clearly hear everything that goes on in the hallway. Additionally, although you're not supposed to smoke at Park Lane, we routinely smell smoke in our unit, presumably because when you open a window, the air flows toward the front door and into the hallway and other units. Again, not a complaint, just an observation. The concert pavilion is across the street from our building. During the summer months, concerts typically start around 7pm and go to 1030pm. You can clearly hear the music in the apartment. Additionally, Logan Airport is across the harbor, and the flight path of most departing planes in the morning hours (6-9am) is directly over Park Lane. You can clearly hear the planes in the apartment. The elevators in the building were broken for a few months - and that caused a lot of turmoil. The elevators work now. My only gripe about the apartment, other than the lobby smell making its way to my unit is the air conditioning unit. There are only two vents in the entire apartment. Despite having the thermostat set to something low, like 68F, there is a wide temperature range within the apartment. The thermostat is in the living room, which shares a wall with the bedroom. While the living room may be 68F, the bedroom is usually 76-78F. The bathroom which is further away can sometimes be 80F. Called maintenance a few times about this, and sadly, there's nothing they can do about it. My unit faced the sun in the morning hours, so it became pretty hot despite the AC blowing full blast. Maintenance My limited experience with maintenance has been positive. You submit a ticket online or with the concierge desk, and someone usually tends to your request within 24 hours. The staff couldn't be nicer, and do not seem bothered by your request.
Park Lane Seaport Manager
Thank you for your time and review. Can you meet with Property Manager Kayla, and/or speak with me? We would love to talk about the parking garage, hallways and Concierge staff. We are glad to hear that you're happy with the gym and other amenities. We agree, the view is spectacular. Sal's is being replaced. We're working on the build out now. The approval takes some time, but the space will be a great add to you, Park Lane and the seaport. Thank you for being our valued resident and calling Park Lane home!