The West End Apartments

4 Emerson Place, Boston, MA 02114
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The West End Apartments

 
 
 
 
 
 

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0%RECOMMENDED
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The West End Apartments Manager

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ryanshaefer • Resident 2015 - 2017 Not Recommended
Reviewed 04/21/2017
Would give zero stars if I could. Management is an inept bureaucracy composed of supporting characters from Glengarry Glen Ross whose skills include sending stock e-mail responses, general inaction, and slicking back hair that has more oil in it than Kuwait circa 1991. Moreover, this apartment's… See More
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Resident 2015 - 2016 Not Recommended
Reviewed 04/02/2016
This is a horrible place to live. The noise level is enormous, you clearly hear your neighbours, especially if they have a dog. I used to hear a tic tac all time which was driving me crazy. There is security at the entrance but they do… See More
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Resident 2013 - 2014 Not Recommended
Reviewed 05/14/2014
HORRIBLE! My first year here was OK. If you live in #4, expect at least one elevator to always be broken. There was a period of 6 months or so when at least once a week the fire department had to come and pry open doors… See More
The West End Apartments Manager05/28/2014

We are very sorry to hear that you are dissatisfied. It is very important to us that every resident is comfortable in their home, and we would appreciate the opportunity to talk with you in person about your concerns. Should residents ever have an issue with heating or drafts, our service team will take care of them as quickly as possible. The fitness center was renovated and closed from 7/13 - 12/13. There is no fee for the fitness center, and we provided complimentary day passes to a local gym throughout the closure. There is, however, an annual fee for the pool of $300. If you have any questions about your renewal offer or anything else, please let us know as we are here to help. We can be reached at (617) 517-7301. Thank you.

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Resident 2014 Recommended
Reviewed 03/10/2014
Wow, most of the reviews I see here describe the experience as really bad. From my experience I can tell that everything (pre-arrival, arrival, and living) has been smooth. I haven't had any issue so far. Personnel has been always available and attentive. The location is… See More
The West End Apartments Manager03/12/2014

Thank you for the positive feedback! We always appreciate hearing from satisfied residents, and are glad to know that our staff has done a good job. If there's anything else we can do for you, please let us know at (617) 517-7301 or [email protected] Thanks again!

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djcap • Resident 2012 - 2013 Recommended
Reviewed 10/28/2013
I lived in 10 Emerson for almost two years, and on the whole, I'd recommend it. It's by no means the cheapest option nor is is the most luxurious for the money but I found it to be a really comfortable place to live and I… See More
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Resident 2013 Recommended
Reviewed 10/17/2013
I have lived at Longfellow Place for six months and have had a positive experience. I have found the management to be responsive. I have no complaints.
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Resident 2011 - 2013 Not Recommended
Reviewed 07/31/2013
Horrible ! Stay away. Even if you work at MGH , stay away. Super expensive , worse management and old rusty apartments. They are rude , they increase rent often and they try to rip you off when you sign the lease , renew lease and… See More
The West End Apartments Manager08/21/2013

I'm very sorry to hear that you've had a bad experience. We want to make sure every resident enjoys their home, and so if there is anything you'd like to discuss, please do contact me at [email protected] or at (617) 517-7301. Thank you, and I look forward to hearing from you.

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Resident 2011 - 2013 Not Recommended
Reviewed 07/29/2013
I have lived in apartments for ~ 10 years and this is by far the worst experience of all. The management/leasing team is deceptive and lies to prospective tenants and current tenants. For starters, our apartment had a different view than they said it would. Next,… See More
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Resident 2013 Recommended
Reviewed 07/11/2013
I recently moved into this building. I have to say, I was pretty worried after reading these other reviews. I am new to Boston, and was unhappy with how realtors rape you with first last security and fee for a shitbox. We found this building on… See More
The West End Apartments Manager08/21/2013

Thank you so much for the positive feedback; we're truly glad to hear that you're enjoying living at The West End. We want to make sure you're always proud to call our community your home. If there is anything we can do for you, please don't hesitate to contact me at [email protected] or at (617) 517-7301. Thanks!

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Resident 2011 - 2013 Not Recommended
Reviewed 07/08/2013
Wonderful buildings (the newer ones) under truly horrific management. I was sent multiple eviction notices when their billing and leasing offices didn't know how to communicate with each other ("oh, don't worry about those, we'll figure it out on our end" is not an appropriate response… See More
The West End Apartments Manager08/21/2013

We apologize for the negative experience you had at the West End, as we work hard to make sure every resident is very satisfied. Unfortunately, we did not receive your check before the account was sent to collections, and we apologize for any misunderstanding. We do not send accounts to collections until 45 days have elapsed since the move-out. If you'd like to discuss this further with me, you can always reach me at [email protected] or at (617) 517-7301. Thank you.

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Resident 2013 Not Recommended
Reviewed 06/21/2013
I live in the Towers and the most prominent defect is the walls and floors are paper-thin. You can hear the guy next door when he goes to the bathroom and every time he places on the vanity top of the sink each of the twenty… See More
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Resident 2003 - 2013 Not Recommended
Reviewed 04/03/2013
I have lived at Longfellow Towers for over 10 years. It is a great location however the rent is extremely high and the yearly increases are not affordable. It seems like management is looking to rent space but not create any type of stable community. People… See More
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Resident 2012 Recommended
Reviewed 11/21/2012
I just moved here from Manhattan, and while I'm still getting used to a city that is smaller than my former neighborhood, I can say the experience here so far has been very positive. I was paying the same rent for a place half this size,… See More
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Oliver1022 • Resident 2012 Recommended
Reviewed 11/16/2012
We have been here for a month and so far thinks have been ok. The windows are drafty, the building is old and the have been caulked so many times it doesn't seem to help anymore. During the huracane a few weeks ago the blinds were… See More
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HB88 • Resident 2009 - 2012 Not Recommended
Reviewed 10/30/2012
Unfortunately I lived there for 3 years and I regret every penny. They are so bad and extremely over priced in comparison with the other companies. They don t offer half of what the other apartment building offers and I can t wait to leave.
The West End Apartments Manager11/20/2012

Thanks for weighing in with your thoughts about The West End. We take resident feedback very seriously, and read every review posted. As for your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. I am sorry to hear that you were not satisfied. If there is anything else you'd like to talk about, please visit me in the office, or contact me at [email protected] or at (617) 973-2200.

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Resident 2011 - 2012 Not Recommended
Reviewed 10/29/2012
After my first visit to Longfellow place I though that it is going to be a safe place in downtown-Boston to live with my family, but after 6 months of experience I noticed that there is no safety here at they just care about the money… See More
The West End Apartments Manager11/19/2012

Thank you for posting your thoughts about living at The West End. Reading these reviews and hearing resident feedback is important to me, as we use it to make our community better for all of our residents. The incidents you mention have all been reported to the Boston Police Department, and we have worked with them for anything they have needed. We want everyone to be comfortable in their homes. If you see any suspicious or illegal activity, please dial the police immediately. Additionally, all of our residents are screened through our application process. As far as the smoke smell you are experiencing: if it happens again, please call our GateHouse so that our Courtesy Patrol can address it immediately. I am sorry you are not pleased with your experience here, and I would like to make it better. I am here to listen to your concerns, either in the office, or at [email protected] or at (617) 973-2200.

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Resident 2009 - 2012 Not Recommended
Reviewed 10/10/2012
Bedbugs, lots and lots of bedbugs. Everywhere. I and everyone else I knew who lived in 4 Longfellow got them. Many couldn't get rid of them. $350/month heating bills because of draft windows, and inefficient electric heaters that are original to the building's 1969 construction. Paper… See More
The West End Apartments Manager10/23/2012

Thank you for posting your thoughts about living at The West End. Reading these reviews and hearing resident feedback is important to me, as we use it to make our community better for all of our residents. Our team takes pest control very seriously, and all incidents reported to our office has and will continue to be treated and responded to as quickly as possible. I apologize for your bad experience, and we were sorry to see you go. I am always here to listen to your concerns at [email protected] or at (617) 973-2200.

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mikesmith99 • Resident 2012 - 0 Not Recommended
Reviewed 05/16/2012
I've lived in 10 Emerson Place for 8 years. Each year they've proposed a rent increase of about 12-15%. Fortunately we were able to talk them down to about 7%. They just offered us a new lease for August with a 42% increase! They even included… See More
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Resident 2011 - 2012 Not Recommended
Reviewed 04/15/2012
The only benefits of living at West End include location (near Beacon Hill, Red Line, MGH, and North End) and a responsive maintenance staff. Other than that I wouldn't live here if you have any sort of respectable job that requires sleep. I am currently a… See More
The West End Apartments Manager04/16/2012

Thank you for taking the time to post your feedback. Equity and our team at The West End appreciate the opportunity to learn about your experience in order to improve our community. We would be happy to discuss these concerns with you to ensure that you are very satisfied with your Equity apartment. Please feel free to drop by our office or, contact us at [email protected] or (617) 973-2200.

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Resident 2012 Not Recommended
Reviewed 03/29/2012
This is a nice building but not nice enough to justify the outrageous increases in rent (25%). Management is inflexible to negotiate these increases even for renters who have lived here for years. **Buyer beware** if you move here. See More
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koko3311 • Resident 2012 Recommended
Reviewed 03/16/2012
I moved into their Longfellow tower a few months ago and I COULD NOT BE HAPPIER! My apartment has amaizing views - probably the best in the city - and everyone on the property - who lives there and works there - are friendly quality people.… See More
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Resident 2011 - 2012 Not Recommended
Reviewed 02/24/2012
Had a similar experience to others, moved out after 1 year in 1 Longfellow. Rent was 2100 for the first year in a 1 bedroom and they wanted to raise it to 2700. The apartments themselves generally have decent views and are in a central location,… See More
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Resident 2011 - 2012 Not Recommended
Reviewed 02/04/2012
When I think of con-artists I think of the West End/Asteria rental agents. They lie, deceive; tell you anything to get you the sign the contract. Then when its time to renew the contract, they raise it >$700. The cable in the lounges don't work; especially… See More
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geggyrx • Resident 2010 - 2011 Not Recommended
Reviewed 02/03/2012
I lived in the Longfellow Towers for a year while I was in Boston and I must admit it is a pretty nice place for being built in the 60s and at least in my unit it was pretty well kept. It is really close to… See More
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BostonMed • Resident 2011 - 2012 Not Recommended
Reviewed 02/01/2012
I am a current medical student living in the Emerson building of West End apartments. Recently, we were notified that our rent would increase by 22% at the end of our lease. When we went to the management office in hopes of negotiation, we were greeted… See More
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Features & Amenities

Laundry

  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $2,759

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $3,932

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price

    $4,406

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 2.5 Bathrooms

  • Price

    $6,950

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Can you hear your neighbors?

Anonymous · March, 19 2018
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The West End Apartments is an apartment in Boston in zip code 02114. This community has a Studio - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $2,759 - $6,950. Nearby cities include Roxbury Crossing, Roxbury, South Boston, Charlestown, and Brookline. 02108, 21141, 02111, 02113, and 02142 are nearby zip codes.

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The West End Apartments

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