Review History for ryanshaefer

The West End Apartments


Review Author Icon

ryanshaefer

Resident 2015 - 2017

4/21/2017

Would give zero stars if I could. Management is an inept bureaucracy composed of supporting characters from Glengarry Glen Ross whose skills include sending stock e-mail responses, general inaction, and slicking back hair that has more oil in it than Kuwait circa 1991. Moreover, this apartment's proximity to MGH and downtown means it attracts short-term residents with children who are used to living in homes and don't care about adapting to apartment life. Example: my direct neighbors who let their kids ride scooters in the hallway for 10 months, changed their child's diaper in the hallway, and consistently set off the fire alarm because of disregard for proper kitchen precautions. 10 months of noise complaints did nothing and in the 11th month, they're drier caught on fire because they never once cleaned the lint filter. Water flooded 7 floors below, sprinklers came on, etc. Bad in and of itself, but management's response amounted to something like: "we appreciate your email and we are looking into the matter." Oh cool, BYE. For $4,000 a month, please live somewhere else, such as: anywhere else. Only pros are that concierge (who are employed by a third-party) is top notch.

    Review 2 out of 42

    Share This Review

    Check Availability

    The West End Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review