What are noise levels like at Chatham West Apartments?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Chatham West Apartments?

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Chatham West Apartments?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 4 days to their community reviews in the past year.

Ratings & Prices for Chatham West Apartments, Brockton, MA

Renter Ratings

Noise	N/A
Grounds	3
Safety	3
Office Staff	1
Maintenance	4
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	4 days

Ratings & Reviews (18 Reviews)

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Resident • 2020 - 2021

02/06/2021

Chatham west drive is a great place if you want to live near the mall, restaurants, and be close to the highways. When it comes to customer service it is the worst, hence the reason I am moving out. They take an extremely long time to… See More

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Chatham West Apartments Manager

02/10/2021

Thank you for leaving a review. We are glad to hear you took advantage of our community's convenient location and amenities surrounding Chatham West. Customer service is incredibly important to our team. Each member has been trained in this regard and works to deliver exceptional customer experiences to all of our residents. We will circulate your feedback to our property and regional teams to address your concerns. Thank you again for taking the time to leave us a review.

Resident • 2007 - 2015

06/04/2015

Getting better everday! New Manager is wonderful and really cares for the community. The office staff's attitude has changed for the better. The maintenance people really worked hard with the really bad snow storms. See More

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skyhigh1969 • Resident • 2015

06/04/2015

The worst customer service I ever experienced. Every single one of them were miserable and rude from the old white hag to the fat ------ b****. Even the "manager julie" was a rude b****. I think all of them should be fired and they should hire… See More

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Resident • 2012

03/04/2012

there is two gay guys who make chatham west the worst place to live,specialy for your safety,they are cowards and management don't do nothig about it.i would not send people there.this is helllllllllllllllllllllllllllllllll

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Resident • 1998 - 2011

11/27/2011

Living in Chatham West since 1993 has been a mixed blessing. There are residents, staff and contractors here with character issues who may victimize you and your property. There are also residents and staff members here who are good people with good characters. The bad apples… See More

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Resident • 1998

07/18/2011

I have lived in Chatham West for over 25 years. In the beginning, I would have rated Chatham West Apts. a 5 star rated. There have been a dozen property managers, big turnovers in office staff and maintenance people. The grounds around the office area, and… See More

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Resident • 1998 - 2011

07/08/2011

I've lived here for a number of years now first in a two & three bedroom apartment and my experiences here have been overall a good ones. That is until they got new management in the Rental Office. I've had two separate issues with the new… See More

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sadfaced80 • Resident • 1997 - 2010

01/28/2010

I have lived on the complex for almost 20 years. The practices are not the same. Many of the tenants that are moving in now look and like trailer trash. Community living is gone. They are so busy moving people in to get money that they… See More

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Resident • 2005 - 2009

04/18/2009

Chatham West Dr used to be a nice place to live, mainly in the summer (b/c of the DW Park is right there as well)....but things that we don't like about is that the maintenance people come in and out whenever and the management office really… See More

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Slamboy • Resident • 2002 - 2007

05/24/2007

This generally was a nice area. The apt. was turned over to you in great condition and as long as you keep up with it, it remains in such way. The Management turnover has been like a seasonal hire for department stores. The latest and greatest… See More

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Resident • 1994

05/20/2007

I have lived in Chatham West for almost 17 years. I agree with many of the other responses that it has gone down hill. I also agree that it appears that management is renting to any and everybody. Those in the the complex and the city… See More

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tammy1018 • Resident • 2000 - 2007

05/18/2007

I live in Chatham West Dr and its a great place. They have tons of activities for kids and field trips for everyone. A Highly recommend. See More

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Resident • 2005 - 2007

05/08/2007

i loved living at chatham west! until the manager did not keep a verbiable aggrement... she is very rude and unresnaliable. they need to replace her with a person that actully knows there job... she dresses and acts very unprofessional...

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Resident • 2005 - 2007

03/19/2007

I have live here for 11yrs it was a nice peaceful place when I first moved here since time has past they have had people in and out of the management office and have no clue what they are doing. They keep switching and changing management… See More

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Resident • 2003 - 2007

01/05/2007

Chatham West used to be known for their nice up-keep and their professionalism. I've lived there for 3 years now and it's steadily going downhill. Security is non-existent and I wonder whether or not they were as CORI'd as I was to move in. Chatham will… See More

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OKRENTER102 • Resident • 2007

01/04/2007

i am 11 yrs. old Paige Bernier and i lived there from when i was 2 to 8 yrs. old and it was the most wonderful time of my life. My father Daniel Bernier was the matnince and he made these apartments. He does not live… See More

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Resident • 1999 - 2004

12/01/2006

I lived there for 5 years. One night I found out that I had rodents. I called maintenance in the middle of the night and they told me not to worry its just a little mouse. I stayed with family til I could find another place.… See More

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bRaZiLiAnGaTa88 • Resident • 1999 - 2005

03/15/2005

It has all age groups living here, ranging from a new born to 90, so everyone is welcome.

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Resident • 1998 - 2005

02/28/2005

Chatham West has gone down here I've been living here a number of years, and been wanting to move out since year 2000. The management has changed from person to person you don't know who's running things over there hopefully you have a friend on thi… See More

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Resident • 1998 - 2004

10/17/2004

I have been living at Chatham West for a number of years, I can only say its great. The staff is wonderful and very understanding as long as you communicate with them. My neighbors are great and If I could move into a 3 bedroom here… See More

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tylee • Resident • 1989 - 2004

05/20/2004

I have had the pleasure of living in the Chatham West Community for over 15 years. I have had nothing but a great experience living here. The community is wonderful, the landscape is beautiful, and the staff here is outstanding. If my apartment needs any type… See More

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Resident • 2001 - 2004

03/04/2004

I´ve been living in my apt for the past 4 yrs. I love the security system, the community, the staff and everything else. I have absolutely no complaint. chatham is a great place to live

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Resident • 2003 - 2004

01/16/2004

This Beacon Management office staff at Chatham West is the rudest and most unprofessional group I have ever had the displeasure of dealing with. The office staff holds a very nasty and overt attitude that ALL TENANTS ARE SCUM. Walk into that office with the simplest… See More

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princesachula • Resident • 1981 - 1998

06/21/2003

I grew up in the neighboring complex, Pine Estates. They are both run by Beacon Management. Around 1998 there was a change in management in Pine Estates. Many people were evicted that lived there for years. I heard that the ultimite goal was to "get rid… See More

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LovingRose • Resident • 1996 - 2002

04/08/2003

Tuesday, April 08, 2003 Brockton, Ma. To Chatham West Associates: I’m writing to you concerning my eviction in June 2002 from your premises. Since you evicted me I’m homeless with my two children. I’m begging and crying before God, and waiting on… See More

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•

Updated Review

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Manager

Leasing:

Chatham West offers country living in a natural setting and is nestled on 40 acres of natural woodlands and beautiful landscape. Chatham is centrally located within walking distance of the Westgate Mall, Fuller Art Museum and the DW Field Park. Chatham is conveniently located on public transportation and near the Commuter Rail station. It is accessible to the Southeast Expressway, Routes 24, 128, 95 and 27, which easy access to Boston. At Chatham West, you'll appreciate suburban living and, at the same time, enjoy all that the City has to offer.

Office Hours

Sunday: Closed

Monday - Wednesday: 09:00 AM - 05:00 PM

Thursday: 09:00 AM - 02:00 PM

Friday: 09:00 AM - 05:00 PM

Saturday: Closed

Chatham West Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB-

Review CountF

Manager's Review EngagementA+

Manager's Review Reply TimeA

Ratings & Reviews (18 Reviews)

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