Mackin Group Incorporated

What is epIQ?

Mackin Group Incorporated

7 Harvard St, Brookline, MA 02445
(17 Reviews)

Reviews

(17)

3.1 rating

See Details

17 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2009 - 2010

5/3/2012

Terrible Management

I have not lived at my apartment run by Mackin Group in over 2 years, yet to this day I still get calls from the front door of the apartment from people trying to get buzzed in. I have notified the management of Mackin Group probably a dozen times. Every time I call they give me a had time and then agree to change it. They are terribly run business I wouldn't recommend anyone live at one of their buildings.

    Review Author Icon

    anonymous

    Resident 2011

    11/10/2011

    pEOPLE EDUCATE YOURSELF BEFORE MAKING UNEDUCATED REMARKS.

    AN INDIVIDUAL UNIT OR APARTMENT IS OWNED BY A PARTICULAR PERSON . MANAGEMENT COMPANIES DO NOT HANDLE THE APARTMENT RENTAL OR THE CONDITIONS IN THE APARTMENTS (UNLESS THE OWNER HAS THE MANAGER HANDLING THOS MATTER, WHICH IS UNCOMMON), THE OWNERS DO. MOST MANAGEEMNT COMPANIES HANDLE CONDO ASSOCIATIONS AND THE SCOPE OF WORK TYPICALLY INVOLVES COLLECTION OF COMMON AREA FEES, LEGAL , BOOK KEEPING, PAYING BILLS, INSURANCE MATTERS AND COMMON ARE (NOT UNIT) REPAIRS. THERE IS A CLEAR DIVISION BETWEEN WHAT A MANAGERS RESPONSIBILITIES ARE AND THAT OF THE OWNERS. THIS SITE SHOULD BE USED TO RATE THE APARTMENT AND THE LANDLORD, NOT FOR BLAMING MANAGEMENT COMPANIES FOR ISSUES RELATED TO THE LANDLORD. IF YOU HAVE A GRIPE WITH THE MANAGER REPORT IT, IF IT IS THE LANDLORD CALL ISD, THEY WILL HELP CORRECT THE ISSUE FOR YOU

      Review Author Icon

      anonymous

      Resident 2010 - 2011

      8/25/2011

      Terrible management company

      My biggest problem with the Mackin Group is that they couldn't care less about the condition/upkeep of our apartment. When we moved in, the apartment was filthy and hadn't been cleaned. The laundry room had puddles of stagnant water and dead mice, and they refused to come look at it. The paint was peeling and we had to call seven times before someone would come look at it. The paint was different colors in some areas and they told us it looked nice. In the winter they permanently set the thermostat to 30 degrees. There were mice and cockroaches in the apartment, and they refused to hire an exterminator. On several occasions they had maintenance personnel work on our apartment without giving us notice. I came home from work one day and was terrified to find a man in my apartment who said he works for Mackin. I subsequently called and asked them to notify my roommates or me when someone would be coming by, and they never have. Packages were also stolen out of the lobby area, which isn't directly their fault, but when I notified them they told us there was absolutely nothing they can do. Some of… See More>
        Review Author Icon

        Jmcspence

        Resident 2010

        6/30/2010

        Beyond what was required

        The Mackin Group, Inc was our former management Company, but they help us when we were up against the wall, even though we were not longer tenants of theirs. Thank you for helping us relocate after that terrible fire at 485 Beacon Street. We understand you are not the property managers, but your efforts helped us find a suitable home quickly has kept us from becoming homeless. We cannot thank you enough for all your help, I wish there were more people like you in your line of work.

          Review Author Icon

          anonymous

          Resident 2008

          10/8/2008

          Kitchen renovation

          Thank You thank You....I love my new kitchen. The cabinets are beatiful and the hardwood floors came out awesome. I love the new island and chairs, when friends come over we never leave the kitchen. I spend most of my time studying at the island and watching TV from those beautiful wrought iron chairs... Thank You thank You again....

            Review Author Icon

            anonymous

            Resident 2008

            4/17/2008

            So many angry people

            Why do some many people in life feel the need to blame others. If you are above the age of 18 you are considered an adult and must make decisions for yourself, With that said I want to thank The Mackin Group, Inc for helping me in a time of need. Your service staff was very kind in providing a temporary generator when the power went out in the neighborhood, without this generous offer I would not have been able to complete my paper for a presentation the folowing day. THANK YOU everyone at The Mackin Group, Inc

              Review Author Icon

              anonymous

              Resident 2007

              12/11/2007

              i wish i had read these reviews before moving in...

              the Mackin group has been extremely unhelpful fixing our heating problems in the apartment. I am pretty sure they will do whatever they can to avoid confrontation. I have had problems with my heat for two months now. At first it was freezing, now it just makes the sound of a lead pipe banging against my wall every hour when it goes on (this includes the middle of hte night when i cant sleep). not willing to help. not very friendly. especially if you are a student.

                Review Author Icon

                anonymous

                Resident 2007

                9/15/2007

                not up to prices charged

                Today I spoke to several Mackin Employees who were not as helpful as they could have been. Two Mackin Co Employees informed me "it was not a maintenence emergency when an animal soiled the front entry hallway" - its too bad the call service Supervisor didn't wait to hear how this was an ongoing problem and also was in the interior of the building. I wonder how they'd like working or living in such conditions, the heat has shut down several times in the past year and is non-operational now. The Mackin Group seems to act is if the maintanence fees and builder's and contracter's fees are their due when they don't deliver. I have tried to be helpful to their company and it seems I am repaid in rudeness and lies. The person from their "maintenence" department who returned my call refused to identify himself and called on a blocked call number. I tried to explain the problem and there was more than one- and he acted as if he was doing me a favor and appeared to not want to help at all . They have been using the same washers since I have moved in- more than 4 years, The Machines are decrepit… See More>
                  Review Author Icon

                  anonymous

                  Resident 2003 - 2006

                  9/11/2006

                  The Mackin Group is a joke

                  The "NO" recommendations listed in this site are all true.<br><br>After too many years of dealings with the Mackin "Group" I guarantee the yes recommendations were all written by the Mackins personally - that just about says it all.

                    Review Author Icon

                    anonymous

                    Resident 2005 - 2006

                    7/26/2006

                    Time to go

                    Time to go

                      Review Author Icon

                      anonymous

                      Resident 2005 - 2006

                      7/6/2006

                      I loved my place

                      I love my apartment and will miss BOSTON but I will be back to visit

                        Review Author Icon

                        anonymous

                        Resident 2004 - 2006

                        6/2/2006

                        In response to the last post and more importantly based on own experience

                        Although the previous post about the Mackin Group sounds to be written by someone in the Group itself, I will address the comments and give my own experiences with Mackin from a individual owner/trustee perspective.<br><br>Some background...as stated above, I live in, am a landlord in, and am a trustee on the board of a property "managed" by the Mackin Group. On all three fronts, Mackin has been a complete nightmare to deal with. <br><br>As opposed to what the writer of the previous post states, I am not an immature individual with a gripe against Mackin. In fact, I gave Mackin ample opportunity to prove their worth to me. This has included emails with Brad and Ken, meeting with Ken in person, and numerous phone calls to their office. Of all of this correspondence, the only worthwhile experience was actually meeting with Ken in person. That is the *only* way that issues will ever be resolved with this firm. So unless you have it in writing that Ken will personally visit your property every time you have a problem, I wouldnt bother. <br><br>The bottom line boils down to management. As a management company,… See More>
                          Review Author Icon

                          anonymous

                          Resident 2003 - 2006

                          6/2/2006

                          The mackin group is very professional

                          I am about to post a review on The Mackin Group and decided to read some of the negative postings. I have lived in one of The Mackin Group properties for three years and never experienced any of the problems the other "posters" have described. It is obvious the negative postings are due to unsatisified, imature individuals. futhermore the number of postings is very low given the number of properties this organization handles. I have and will coninue to recomend a friend to The Mackin Group for housing. I find the staff and Brad Mackin to be very professional and helpful...do your own research people and don't let the disgruntled few make your decisions for you....

                            Review Author Icon

                            anonymous

                            Resident 2005 - 2006

                            3/15/2006

                            corrupt liars!

                            This condo association needs to be replaced! They will do anything to get more money out of the condo owner. They only use companies that over charge for services such as as repairs, pest control, and cleaning. If you call them with a problem, they hardly ever fix it unless you keep calling and calling them. <br><br>If you are a condo owner and have them as your association... vote them out!!!

                              Review Author Icon

                              anonymous

                              Resident 2003 - 2004

                              6/9/2004

                              Awful

                              I would like to say that the owner's of the Mackin Group are some of the most unfriendly people I have ever dealt with in my life. Along with being unhelpful and unresponsive, they act as though you are a royal pain in the butt whenever you call. I had a leak in my bathroom, and I was told that I was calling at a bad time. If 3 in the afternoon is a bad time, then i don't know when a good time would be. They are unprofessional and I would never recommend anyone rent an apartment from these rude people.

                                Review Author Icon

                                anonymous

                                Resident 2001 - 2003

                                10/2/2003

                                I finished my Graduate study while living in this apartment the last two years. I would refer this organization to all my friends

                                  Review Author Icon

                                  anonymous

                                  Resident 2002 - 2003

                                  7/9/2003

                                  apt was great

                                  apt was great

                                    epIQ Ratings

                                    What is epIQ?

                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                    epIQ Report Card

                                    In partnership with SatisFacts™

                                    Community epIQ Grade

                                    N/A
                                    N/A

                                    Renter Ratings

                                    N/A

                                    Review Ratings

                                    Noise

                                    0.0

                                    Grounds

                                    0.0

                                    Safety

                                    0.0

                                    Office Staff

                                    0.0

                                    Maintenance

                                    0.0

                                    Neighborhood

                                    0.0

                                    Survey Ratings

                                    SatisFacts™ Tour Survey

                                    SatisFacts™ Move-In Survey

                                    SatisFacts™ Maintenance Survey

                                    SatisFacts™ Renewal Survey

                                    Review Count

                                    N/A

                                    Number of reviews in the past 365 days

                                    N/A

                                    Manager’s Review Engagement

                                    N/A

                                    Percentage of reviews responded to

                                    N/A

                                    Manager’s Review Reply Time

                                    N/A

                                    Average time to respond to reviews

                                    N/A

                                    View Community Timeline
                                    View Community Timeline

                                    Features & Amenities

                                    Laundry
                                    • Laundry Connections in Unit
                                    • Laundry On-Site
                                    Pets
                                    • Dogs Allowed
                                      Weight Limit: 25lbs
                                      Less Info
                                      More Info
                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                    Questions & Answers (1)

                                    Anonymous
                                    Asked on: 03/19/2018
                                    Q: What is security like?

                                    Frequently Asked

                                    Dogs Allowed
                                    Weight Limit: 25lbs

                                    Check Availability

                                    Mackin Group Incorporated

                                    July 2024

                                    Sun
                                    Mon
                                    Tue
                                    Wed
                                    Thu
                                    Fri
                                    Sat
                                    1
                                    2
                                    3
                                    4
                                    5
                                    6
                                    7
                                    8
                                    9
                                    10
                                    11
                                    12
                                    13
                                    14
                                    15
                                    16
                                    17
                                    18
                                    19
                                    20
                                    21
                                    22
                                    23
                                    24
                                    25
                                    26
                                    27
                                    28
                                    29
                                    30
                                    31
                                    Beds

                                    0

                                    Baths

                                    0

                                    Is this your community?

                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                    Mackin Group Incorporated is an apartment in Brookline in zip code 02445. This community has a 0 Bed, 0 Bath Nearby cities include Allston, Brighton, Jamaica Plain, Roxbury Crossing, and Roxbury.

                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.