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Halstead Burlington

8 Kimball Court, Burlington, MA 01803
(25 Reviews)
$2,494 - $5,326/mo

Reviews

(22)

3.8 rating

See Details

25 total reviews

(

Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Vidhi_V

Resident 2018 - 2023

12/19/2023

Exceptional Positive Experience Renting Here!

We have been living at the Kimball Towers since more than 5 years now, and we couldnt have been more happy with this place! The management here has been exceptional - they are prompt, polite, professional and most importantly provide the best service they can to the residents. The property is kept very clean, (beautiful in the summer and quick snow removal in the winters!) and maintenance requests are honored right away which I also believe is a big reason for our positive experience. We have lived on rent at several other places prior to moving here, but this is by far the best we have lived at. Thank you Halstead Team for all you do for the residents (and the wonderful events you host!). Your efforts are very appreciated and we want to make sure they dont go unnoticed, hence wanted to post a review :). Highly recommended!

Updated Review

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Resident 979254

Verified Resident 2021 - 2022

12/29/2022

Community is poor. There are issues with package thieves. An elderly neighbor had her Chewy box stolen in the time it took to go find help to carry it. There are issues with excessive noise. Official policy is "deal with it yourselves or call the police, do not involve management office." Can hear conversations, music and fights from neighbors on my level and *everything* from above and below. Can hear devotional music across the entire back half of the building starting at 6:30AM every morning. There are quiet hours but these are not enforced. The gym was renovated and moved to a windowless basement with no wifi or cell service, and only one door that's reliably unlocked. (There is a second door, it's not always unlocked). Although the equipment is a clear upgrade, I stopped going as I do not feel safe there. Maintenance is horrible. The maintenance *people* are excellent; very nice, very competent. I can only imagine they're not given a budget because nothing major is fixed. There was an air conditioner problem from before I moved in that was never fixed. There is only one elevator in a 10 floor building because the second has been down… See More>
    Manager

    1/10/2023

    Halstead Burlington
    Thank you for your feedback. Please contact the office with your concerns. We would be happy to update you on the work being done on the issues you raised.

    Updated Review

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    Resident 872842

    Verified Resident 2007 - 2022

    12/15/2022

    We are so please with everything Halstead community home offer the best quality of a very luxury apartment complex. Everything is beyond perfect here. The location is convenient, the brand new fitness state of the art gym, the best school system, the good town. The management is rank the top because they care and deliver the very best service always!! I can never Replace Halstead with any other apartment ??

      Manager

      1/10/2023

      Halstead Burlington
      Thank you for your review. We are so pleased you are enjoying your home here at Halstead Burlington
      Review Author Icon

      Resident 1073369

      Verified Resident 2019 - 2022

      10/8/2022

      Management is hard to get ahold of and does not tend to follow-up on messages. Generally unhelpful, makes excuses with no mind to how they might improve, and does not take issues seriously. Maintenance does not even read, let alone honor, the contents of requests. Even if you specifically request otherwise, they will just show up out of the blue and bang incessantly on your door. Not prepared to immediately drop what you're doing? Have to scramble to make yourself presentable or put on a mask before answering? Too bad, they're already gone, and you just got stressfully disrupted for nothing.

        Manager

        10/21/2022

        Halstead Burlington
        We are sorry you have been having difficulty reaching the office. Please feel free to stop by and discuss your issues.
        Review Author Icon

        Resident 1040760

        Verified Resident 2022

        6/30/2022

        Friendly and responsive management and maintenance staff and amazing view. A few hiccups on move in day, but nothing with lasting effects. Amazing gym and decent pool access shared with neighboring community.

          Review Author Icon

          Resident 1031829

          Verified Resident 2018 - 2022

          6/3/2022

          The community is conveniently located and has recently updated amenities. The maintenance takes time but usually they do a good job on small maintenance requests. The management needs to be more responsive and responsible towards resident needs instead of only being concerned when it comes to money viz. lease signing / lease renewal / lease breaking!

            Review Author Icon

            Resident 1029555

            Verified Resident 2020 - 2022

            5/26/2022

            Very clean professional and staff is always there to assist in any situation you have and very knowledgeable I would recommend this community a thumbs up for the Halstead very quiet friendly neighbors and staff

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              Resident 1027280

              Verified Resident 2020 - 2022

              5/19/2022

              I wouldn't want anyone I know or care about to live here. Management is interested in money - that's it. The safety, comfort and wellness of residents is of absolutely zero concern to the management staff (maintenance staff excluded - they are wonderful). We are numbers on a grid, names on a spreadsheet and a rent check in the bank. Nothing more. And rest assured, we are treated as such. I can not WAIT to be free of this place.

                Review Author Icon

                Resident 1003246

                Verified Resident 2021

                3/3/2022

                I have already highlighted what has inconvenienced me at this community. It can be a great community to live at as I loved the layout when I first saw it. I am very upset at how long the construction process was and how annoying it was. My neighbor plays loud music all the time. I complained and nothing happened. My child who is 5 had issues going yo bed at night due to loud music. I only had one year of lease and it just wasn’t worth it for the amount I have paid in rent. Location is good but ever since I found out about the dead body retrieved I don’t feel safe in this community either.

                  Manager

                  3/15/2022

                  Halstead Burlington
                  Thank you for your feedback. As you may have noticed, we are in the final stages of our upgrades to the community. We are very excited for the completion of the new fitness center, club room, and upgrades to the lobby of building 9, including the designated, secure package room. If you continue to have issues with noisy neighbors, please contact the management office and we will help.
                  Review Author Icon

                  anonymous

                  Resident 2020 - 2021

                  2/5/2022

                  The management company of this place has turned it into a tenement. Hallways, rugs, and common areas are all a mess and the garage is unsafe. Packages are regularly stolen. Additionally, the tenant profile has also changed from married professionals in long leases to short-term stay types that come and go. We’re certain their backgrounds are unknown. Stay away. Management and the Landlord won’t care about you, or your Massachusetts tenant rights, and they’ll also jack your rent 15-20% at the end of your lease.

                    Manager

                    2/24/2022

                    Halstead Burlington
                    Thank you for your feedback. Our team at Kimball Towers works very hard to provide the best serviced to our residents. As you are aware, we are currently in the process of renovating several areas of the community. We are updating both lobbies and the the management office. We are creating a large, secure package room in each building to offer a better package delivery process. We are building a club room in the lobby of building 9 and creating a state of the art fitness facility for all residents to enjoy. We have many long term residents here who are thrilled to call Kimball Towers home.

                    Updated Review

                    Review Author Icon

                    Resident 925700

                    Verified Resident 2021

                    12/31/2021

                    Too much emails and complains about unnecessary stuff. This not a prison people live here with kids and pets theres going to be a lot of noises happening throughout the day if people so concerned they should go buy there own house stop complaining

                      Review Author Icon

                      Resident 975649

                      Verified Resident 2021

                      11/25/2021

                      Kimball Towers is a fantastic apartment community in Burlington, MA. It is warm, inclusive, and the apartments are beautiful. The management team is kind and warm, and everyone involved in the maintenance of the complex is also kind and warm. I feel so lucky to have found this place for my son and me and we hope to stay for quite some time.

                        Manager

                        12/16/2021

                        Halstead Burlington
                        Thank you for your feedback. It is the goal of the entire Kimball Towers team to provide our residents with the best living experience. We appreciate all of our residents!
                        Review Author Icon

                        Resident 962601

                        Verified Resident 2021

                        10/19/2021

                        Has issues with cell phone reception and sunlight.Room near elevator has loud noise - serious health issues(recommend to avoid if you have sleeping problems). Problem with package delivery - packages are forced to deliver to the other building and there is a fee to use the package delivery facility. Good part: spacious, clean, and an empty gym

                          Manager

                          12/16/2021

                          Halstead Burlington
                          Thank you for your feedback. The mechanical room near the elevators houses important mechanics to operate the property. We are sorry that you find it bothersome. We are currently in the process of renovating parts of the property, including the package room. We are creating a secured package delivery room in each building for the convenience of residents in both buildings. We are also creating a large state of the art fitness center and a club room for the enjoyment of all our residents.
                          Review Author Icon

                          Resident 960649

                          Verified Resident 2020 - 2021

                          10/13/2021

                          A solid apartment in excellent condition, short driving times to a large part of the greater Boston, neatly kept, and convenient for all my needs. An excellent choice for professionals in the area, especially those with families.

                            Manager

                            12/16/2021

                            Halstead Burlington
                            Thank you for your feedback. We a happy that you are enjoying your living experience at Kimball Towers. We are excited to be able to offer enhanced amenities in the near future for the enjoyment of all our wonderful residents.
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                            Resident 956832

                            Verified Resident 2021

                            10/8/2021

                            Since the day we walked into Kimball Towers weve been treated like a priority. Management (Jenniffer Adams) in my experience, goes above and beyond to make sure we are completely satisfied and she made us feel welcome because even before we got the apartment she made us feel like she wanted us to get the apartment just as much as we did. Freddy (Maintenance) again in my experience, works very quickly and efficiently and let me tell you, we called the office for maintenance and Freddy was upstairs within 5 minutes of that call ending. It was the best service Ive ever experienced. Thank you all for being part of this community Im so glad that you were part of my experience moving into a new home.

                              Manager

                              12/22/2021

                              Halstead Burlington
                              We are thrilled to hear you enjoyed your experience at Kimball Towers Apartments. Thank you for sharing your kind words with us.
                              Review Author Icon

                              Resident 956780

                              Verified Resident 2017 - 2021

                              10/8/2021

                              In general I think this is a Very good community, PROS: Clean, Very good maintenance staff, cleaning staff and Office staff. Clean and nice view on the grounds. Good Pool. CONs: A little bit noisy It would be perfect if: the pool would be heated :D and a little more big the gym.

                                Manager

                                12/16/2021

                                Halstead Burlington
                                Thank you for your feedback. We are happy that you are enjoying your living experience here at Kimball Towers. We look forward to providing all our residents with a new, state of the art gym and a club room for all to enjoy in the very near future.
                                Review Author Icon

                                Resident 934674

                                Verified Resident 2021

                                8/3/2021

                                The apartment and garage parking are very nice and convenient. The community seems better suited for families than a young professional. The mailroom is a mess, but you'll eventually find your package. Rent is payable online which is convenient and easy. The office is open until 6pm so it's easy to see anyone if you need to.

                                  Manager

                                  12/22/2021

                                  Halstead Burlington
                                  We appreciate your positive review, we’re glad you enjoyed your experience at Kimball Towers Apartments.
                                  Review Author Icon

                                  anonymous

                                  Resident 2013 - 2021

                                  7/16/2021

                                  there’s a problem with packages that management no matter how many times it changes will not address. If you’re thinking about moving here know that there are lockers that Amazon never uses and your packages will be dumped anywhere. If you live in building nine there are signs that will not allow delivery folks to bring in your packages. Meaning if you are lucky enough to find your package at the other building good luck if it’s heavy this management has never offered to find another way and I have had so many packages stolen or lost and Amazon now says you need a police report. I’m not receiving important medications that have been delivered or knows where. If the management wants to control this then they need to take responsibility for both police reports and it’s getting tiring because I’ve got all the way to senior management with Amazon and when you talk to management they say we show the representatives all the problems but Amazon now considers their carriers independent contractors separate from Amazon and they therefore don’t even use UPS or FedEx much and with those companies you can get a signature you can’t get a signature… See More>
                                    Manager

                                    7/20/2021

                                    Halstead Burlington
                                    Thank you for your feedback. Management is working on streamlining the package delivery procedure. Luxor package delivery lockers are available for residents who choose to sign up for the service.
                                    Review Author Icon

                                    Resident 899115

                                    Verified Resident 2011 - 2021

                                    5/2/2021

                                    The Kimball Towers Apartment complex is in a good location, it has good apartment amenities for residents, and it is affordable. We have lived here for a while and we enjoy the quality of the apartment and the good amenities in the apartment and at the apartment complex.

                                      Manager

                                      12/22/2021

                                      Halstead Burlington
                                      Thank you for leaving your feedback for Kimball Towers Apartments. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! – Kimball Towers Team
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2021

                                      5/1/2021

                                      I went on a "tour" to see a 2 bedroom apartment. I was only shown the one unit. The unit was so small that I would have to give up most of my furniture. Considering how much they're charging you would think the units would be bigger. There isn't even room for a kitchen table and chairs unless you want it in the living room. Then there's the additional fees for just about everything. I was very disappointed!! This one's a pass!

                                        Manager

                                        12/22/2021

                                        Halstead Burlington
                                        Hello. We understand your disappointment. Thank you for bringing this to our attention.e are looking to quickly resolve this issue.
                                        Review Author Icon

                                        Resident 891280

                                        Verified Resident 2015 - 2021

                                        4/9/2021

                                        It is a good community to live in. I have been living here over 5 years and it is a very pleasant place to live. The apartment is nice, the covered garage is a plus and the resident are quiet and respectful to each other.

                                          Manager

                                          12/22/2021

                                          Halstead Burlington
                                          Thank you for the kind review. We’re so happy to hear you had a positive experience Kimball Towers Apartments.
                                          Review Author Icon

                                          Resident 884476

                                          Verified Resident 2019 - 2021

                                          3/16/2021

                                          Overall the units are a good size and nice. The price is reasonable until you take into account how many extra charges are added on. You will be charged for both the package lockers and parking (uncovered and covered). Considering this is in the suburbs, and other comparable apartments don't charge for these, the price is not worth it. I would not recommend this apartment due to the management. We have had repeated issues with them failing to follow up on simple actions (fixing garage access, renewing rent). Repeated phone calls, emails, and in person discussions are ignored for months. Then, the office is quick to blame everyone else. It is extremely frustrating dealing with them, they made it impossible for us to renew our lease as offered.

                                            Manager

                                            3/23/2021

                                            Halstead Burlington
                                            We sincerely apologize for for your frustration. We strive to provide excellent customer service to our residents. Please reach out to us tomorrow so that we may address all you issues and concerns as well as getting your lease renewal ready to be picked as soon as possible. We look forward to hearing from you !

                                            Floor Plans & Pricing

                                            Studio

                                            SD1

                                            Studio, 1 Bath | 755 sq. ft.

                                            $2,653 - $3,123

                                            1 Available Unit

                                            See Floor Plan Details

                                            1 Bedroom

                                            A1

                                            1 Bed, 1 Bath | 793 - 799 sq. ft.

                                            $2,494 - $3,154

                                            2 Available Units

                                            See Floor Plan Details

                                            AD1

                                            1 Bed, 1 Bath | 888 sq. ft.

                                            $2,694 - $3,244

                                            2 Available Units

                                            See Floor Plan Details

                                            Disclaimer: Special, prices and availabilities subject to change.

                                            epIQ Ratings

                                            What is epIQ?

                                            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                            epIQ Report Card

                                            In partnership with SatisFacts™

                                            Community epIQ Grade

                                            C-
                                            C-

                                            Renter Ratings

                                            A+

                                            Review Ratings

                                            Noise

                                            5.0

                                            Grounds

                                            5.0

                                            Safety

                                            5.0

                                            Office Staff

                                            5.0

                                            Maintenance

                                            5.0

                                            Neighborhood

                                            5.0

                                            Survey Ratings

                                            SatisFacts™ Tour Survey

                                            SatisFacts™ Move-In Survey

                                            SatisFacts™ Maintenance Survey

                                            SatisFacts™ Renewal Survey

                                            Review Count

                                            F

                                            Number of reviews in the past 365 days

                                            1

                                            Manager’s Review Engagement

                                            F

                                            Percentage of reviews responded to

                                            0.00%

                                            Manager’s Review Reply Time

                                            F

                                            Average time to respond to reviews

                                            N/A

                                            View Community Timeline
                                            View Community Timeline

                                            Features & Amenities

                                            Parking
                                            • Covered Parking
                                            • Garage
                                            Pets
                                            • Dogs Allowed
                                              Rent: $75. Size: Large,Medium,Small,Tiny. Pet Limit: 2
                                              Less Info
                                              More Info
                                            • Cats Allowed
                                              Rent: $75. Size: Large,Medium,Small,Tiny. Pet Limit: 2
                                              Less Info
                                              More Info
                                            Other
                                            • Clubhouse
                                            • Conference Room
                                            • Elevator
                                            • Fitness Center
                                            • High-Speed Internet
                                            • On-Site Maintenance
                                            • On-Site Management
                                            • Package Receiving Service
                                            • Pool
                                            • Recreation Room
                                            • Recycling Program
                                            • Smoke Free
                                            • Wi-Fi Access
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                                            Leasing

                                            Discover luxury living at Halstead Burlington, where modern style meets classic New England charm. Located minutes from the heart of Burlington, MA, this two-tower community offers a convenient and stylish living experience. Step inside each apartment and immediately notice the contemporary design and thoughtful touches that make each home stand out. From high ceilings and oversized windows to granite countertops and stainless-steel appliances, every detail has been carefully crafted. Just outside your door, indulge in a suite of fantastic community amenities including Halstead Works, an on-site coworking space, and the new state-of-the-art fitness center featuring top of the line cardio machines, free weights and workout stations. Located minutes from Route 93, experience the best that greater Boston has to offer.
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                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Tuesday: 09:00 AM - 06:00 PM
                                            • Wednesday: 11:00 AM - 06:00 PM
                                            • Thursday: 09:00 AM - 06:00 PM
                                            • Friday: 08:00 AM - 05:00 PM
                                            • Saturday: 10:00 AM - 05:00 PM

                                            Questions & Answers (0)

                                            Frequently Asked

                                            Based on 25 number of votes by renters, Halstead Burlington is currently rated 3.8 out of 5 stars.
                                            Halstead Burlington is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                            Halstead Burlington is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                            Halstead Burlington is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                            Halstead Burlington is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                            Halstead Burlington is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                            Halstead Burlington is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                            Dogs Allowed
                                            Rent: $75
                                            Size: Large,Medium,Small,Tiny
                                            Pet Limit: 2
                                            Cats Allowed
                                            Rent: $75
                                            Size: Large,Medium,Small,Tiny
                                            Pet Limit: 2
                                            1 Bed, 1 Bath
                                            2 Beds, 2 Baths
                                            3 Beds, 2 Baths
                                            Studio, 1 Bath

                                            Check Availability

                                            Halstead Burlington

                                            July 2024

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                                            Halstead Burlington is a 755 - 1,534 sq. ft. apartment in Burlington in zip code 01803. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,494 - $5,326. Nearby cities include Woburn, Winchester, Bedford, Wilmington, and Stoneham.

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