Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
100 Memorial Drive Apartments
100 Memorial Drive
Cambridge, MA 02142
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you for your feedback regarding 100 Memorial Drive Apartments. I am sorry that you did not receive your move-in information in a timely manner. We are constantly striving to improve, so we appreciate you bringing this to our attention. Regarding the apartments, we always encourage new residents to come and see the apartment prior to moving-in so that there are no surprises. I apologize if you were not able to make it to tour the community beforehand, however we are very transparent with what each apartment and the community has to offer. I would love the opportunity to discuss this with you in person. Please feel free to contact me at 617-864-3450.
Good morning, I appreciate your feedback. I am sorry that you are not having a great experience. I would like to talk about this further so that we can address any ongoing issues. As we were unaware of these issues you are having, we ask you to please report any maintenance requests directly to the office so that we can take the necessary steps to make the repairs or find a solution. We also ask you to report this to the office so that we can follow up with you to make sure the issues are not ongoing. Please contact the office at your earliest convenience. Sincerely, 100 Memorial Drive Management
Hello, Thank you for your feedback. We are working diligently to ensure the heating system does not continue to be an issue. If you would like to sit down and discuss this, please contact us at [email protected]
Thank you for your positive comments, we truly appreciate your feedback. Our team works diligently to make sure that our residents receive outstanding customer service. Please let us know if there is ever anything you should need.
Thank you for bringing these issues to our attention. We are disturbed to hear about your experience, and would love to talk about this further, so that we can rectify these problems. Please contact our office at 617-864-3450.
Thank you for your feedback. We are always trying to improve our residents' experience, and are reviewing each of these items to see how we can work towards improving some of these issues. If you would like to discuss these issues further, please feel free to contact the leasing office at 617-864-3450. Thank you.
Thank you for your feedback. We are always trying to improve our residents' experience, and are reviewing each of these items to see how we can work towards improving some of these issues. If you would like to discuss these issues further, please feel free to contact the leasing office at 617-864-3450. Thank you.
Thank you for your positive comments: we truly appreciate your feedback. Our team works diligently to make sure that our residents receive outstanding customer service.
Thank you for your feedback. We will be looking into these issues in more detail. If you would like to discuss further, please contact our office at 617-864-3450.
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The Charles
**NOW OFFERING VIRTUAL TOURS** At 100 Memorial Drive all the conveniences of Cambridge are as close as your walking shoes. City life is just a short stroll from your apartment home including Kendall Square, MIT, Charles Park and the CambridgeSide Galleria. Our prime location is rivaled only by our breathtaking vistas of the Boston skyline. We're right on the Charles River so you can expect scenic river views from many of the apartment homes. Our rooftop club room features a full kitchen and terrace...a perfect spot to visit with friends while taking in the beauty of the river. There's also a state-of-the-art, rooftop fitness room complete with spectacular panoramas. It's all right here, at 100 Memorial Drive.
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Contact Property
100 Memorial Drive Apartments
100 Memorial Drive
Cambridge, MA 02142