The management (Dolben staff) only cares about sales (i.e. renting you the unit). Once you are in, they won't solve your issues. They do not care. They won't even bother to reply to your emails. Noise is a huge issue in this building. The architecture is weird so you can not tell where any noise is coming from. The management blindly follows the written procedures without any special effort to address your issue (since they don't care). Noise issues range from unmannered neighbors to plumbing related crazy sounds (pipes are old in the building) and to slamming doors. Also, there is the nearby construction at MIT (jackhammers start at 7am) and memorial drive road noise which thin/old windows do not help. Management can alleviate some of this (plumbing related noise and neighbors; even the slamming doors with some tiny cost). But they do not bother. They won't even get back to your email. I do not recommend this place if you are sensitive to noise.
100 Memorial Drive Apartments Manager10/26/2015
Thank you for bringing these issues to our attention. We are disturbed to hear about your experience, and would love to talk about this further, so that we can rectify these problems. Please contact our office at 617-864-3450.