The problem is the mice issue, their trash collection room is constantly dirty, probably it attracts mice. I also found mouse in my apartment. It probably reflects the maintenance of the building. I know the heat can be very loud at some time, it can be annoying. I had experience that no hot water in some winter night, it's extremely inconvenient. I stayed here for many years, it used to be more decent, cleaning people came weekly to clean up the hallway and stairs, but I think they probably don't come as frequent as before anymore. The experience is definitely getting worst. The maintenance respond is usually quick. My biggest concern is the smoking is allowed in the building, that really bother people like me who is irritated by the cigarette smell and it's health hazardous to everyone. One smoker in the 20 units building can ruin everyone's experience, the smell does diffuse to everywhere. I am just surprise how backward the management thinking is to allow people still smoke in the apartment.