Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Avalon North Point
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Dear avalonnorthpoint1, Thank you for your feedback. We strive to provide all of our residents with a clean and comfortable living environment. We would like to address your concerns. Please stop by the office or give us a call at (617) 621-6300. We look forward to hearing from you. Best, Brian at AvalonBay Communities
Hello, I am the General Manager. Thank you for taking the time to give us your feedback. I truly apologize for all the inconveniences that you have encountered. We employ a strict no noise tolerance policy and we will evict continuous offenders after the second noise complaint. Please feel free to contact me directly or our concierge staff after office hours. I can give you my assurance that we will respond to your concerns promptly and diligently. As this review has been posted annoymously, I would appreciate the opportunity to meet with you and discuss any prevailing issues and make a concerted effort to ensure that we make things better for you.
Hello, I am the General Manager. I am sorry that you feel this way about our community at North Point. As I am unaware of your specific concerns and I see that this review has been posted anonymously, please reach out to me so that we can discuss your concerns in detail and agree to a plan to make things better for you.
Hello, I am the General Manager at Archstone North Point. I apologize for all the inconveniences that you have had to endure while living here at Archstone North Point. In regards to our undergarduate students, we have strict policies in place and we enforce these each time there is a lease violation. We permit smoking in the apartments but not in the common areas. Our hallways are pressurized and continously bring in fesh air from the outside. All smoke and odors in the apartments are dissipated through a continuous exhaust system in the apartments. Our rents are competitive with other apartment communities in the Cambridge area. As this review has been posted anonymously, please contact me directly so that we can discuss your concerns in more detail.
$3,258
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Studio
$2,600
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1 Bedroom
$5,498
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2 Bedrooms
In the heart of North Point, situated perfectly between great shopping at CambridgeSide Galleria and acres of beautiful open space, lies a Boston apartment community that brings the best of Cambridge to your doorstep. Great East Cambridge apartments, great service and the amenities you deserve; with spectacular views of the Charles River and the Boston Skyline. All at a location that's exactly right, exactly where you want to be.
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Avalon North Point