Review History for Verified Resident 737084

Prynne Hills


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Resident 737084

Verified Resident 2018 - 2021

12/10/2021

I enjoy the quiet, peaceful environment; but the constant change of staff, lack of information to the tenants. I have had packages for days and haven't even been notified. no upkeep on small details that apartment needs fixed, but ready to charge extra if you pay your rent online. I request a mailbox key and have been waiting 5 days and no update. you walk in the office you don't know who is the manager or their names.
    Manager

    12/10/2021

    Prynne Hills
    We strive for 100% satisfaction, and we are sorry for any issues you may be having. We do have several new team members to the community and we are having a resident event today at 3pm for an introduction. We hope to be able to meet you and get you the key and paying rent issue resolved.
    1 Previous Review

    Previous Review

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    Resident 737084

    Verified Resident 2016 - 2020

    5/22/2020

    Overall Ive had a good experience, other than small inconsistency or things that can be changed . Maybe noticing more small details, like park door broken, holes on the wall from tenants slamming the door. I think it wouldnt take much to be a 5 star always.
      Manager

      1/24/2020

      Prynne Hills
      Dear Resident, Thank you for taking the time to provide our team with your feedback. We value our residents and take pride in providing a great place to live. We would like to discuss your specific concerns in an effort to improve your experience. Please contact us at 781-767-5877 or Prynnehills@greystar.com at your earliest convenience. We look forward to speaking to you soon! The Prynne Hills Team

      Review 57 out of 199

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      Prynne Hills

      March 2024

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