The Prescott at Concord
#10,192 #1 #174

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The Prescott at Concord

1 Nathan Pratt Drive, Concord, MA 01742
(198 Reviews)
$2,243 - $4,753/mo

Reviews

(162)

4.4 rating

See Details

198 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2021 - 2023

12/2/2023

Awful Management

We have been treated unbelievably unfair with our payments as there were issues with our apartment. The management team has been totally unresponsive, unwilling to be equitable and evasive of information I have provided them about our issues on a consistent basis.

    Manager

    12/5/2023

    The Prescott at Concord
    Good afternoon I am so sorry to see that you have been unsatisfied with out service. Please send over an email to theprescottmgr@greystar.com and I will be more than happy to go over payments and any issues in the apartments. We strive to give great service and I would like to provide that to you.
    Review Author Icon

    anonymous

    Resident 2008 - 2023

    6/16/2023

    Avoid Property

    Two months after moving out still waiting for my security deposit. Called two times in two week period both times said the manager would call me back nothing. Avoid property. …………………………………………………………………

      Manager

      6/29/2023

      The Prescott at Concord
      Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (978) 610-6523 to discuss this further.

      Updated Review

      Review Author Icon

      Resident 442145

      Verified Resident 2012 - 2022

      2/26/2023

      It has generally been a good experience here at the Prescott. The grounds are maintained and the snow is removed promptly. Unfortunately, we no longer have trash & recycling removed professionally... so we will see how respectul residents will be about getting thier trash to the designated area's.

        Manager

        3/1/2023

        The Prescott at Concord
        Thank you for this wonderful review and for taking the time to share your thoughts! We take great pride in this community and strive every day to exceed our residents' expectations. We will certainly continue to do so and we are happy to hear that you feel at home at The Prescott. Thank you again!
        Review Author Icon

        Resident 1103968

        Verified Resident 2021 - 2022

        1/19/2023

        This a wonderful well appointed facility where the staff actively work to maintain a sense of community. There are monthly social opportunities that provide an opportunity to meet your neighbors. The grounds are well kept and provide a nice venue for daily walks!

          Manager

          1/21/2023

          The Prescott at Concord
          Thank you for this wonderful 5 star review! We are delighted to hear that you are happy and at home in your apartment at The Prescott and look forward to seeing you at our upcoming Cannoli & Goals resident event to kick off the new year! Thank you again for taking the time to share your feedback.
          Review Author Icon

          Resident 1102123

          Verified Resident 2022

          1/12/2023

          This is a very nice apartment, with extremely high rent for the amount of space and quality of appliances. The staff is helpful and they even organize events throughout the year. People are not extremely friendly, most keep to themselves. The garages are very expensive, and the bike storage doesn’t fit everyone’s bike. The cabinet are laminate and are peeling with no plan to replace them, and the washer, dryer and dishwasher are very cheap. Fridge is tiny. But, the school district is great and the community is safe. The rent is $$$$$

            Manager

            1/14/2023

            The Prescott at Concord
            Thank you for sharing your thoughts and for choosing The Prescott as your home! Please know we are always here to assist in any way we can and we are happy to discuss any questions or concerns with you. We look forward to seeing you at our upcoming resident events and thank you again for taking the time to share this feedback.

            Updated Review

            Review Author Icon

            Resident 958529

            Verified Resident 2020 - 2022

            1/6/2023

            I have nothing negative to say about the Prescott or the staff. In the short time I have been residing at the Prescott, everyone have always been respectful, helpful and accommodating! I enjoy residing at the Prescott, the staff, residents with whom I have become friends and the activities.

              Manager

              1/7/2023

              The Prescott at Concord
              Thank you for this wonderful 5 star review! This feedback means so much to our entire team and we're so happy to hear that you are enjoying your home at The Prescott. Thank you for taking the time to share your thoughts!
              Review Author Icon

              Resident 1096362

              Verified Resident 2021 - 2022

              12/21/2022

              Overall a good place to live, however for the prices that they charge the amenities should be improved and staff and management could be more helpful/professional. The noise in the apartments can be frustrating at times but in general the neighbors are nice. No covered or assigned parking which I would prefer, especially considering the monthly rental fee. I fully expect the prices to go up, so not an ideal long term rental environment

                Manager

                12/27/2022

                The Prescott at Concord
                Thank you for taking the time to share your thoughts. Providing exceptional service to our residents and prospects is extremely important to us and we welcome the opportunity to discuss your concerns with you so we may earn the full 5 stars. Please reach out to us at 978.610.6523 and let us know how we can assist you.

                Updated Review

                Review Author Icon

                Resident 480757

                Verified Resident 2012 - 2022

                12/14/2022

                I moved to The Prescott at Concord since year 2012. It is convenience for me to access to bank, grocery store, drug store and urgent care facility. The landscape is beautiful and clean. the neighbors are very friendly. The office staffs are friendly.The maintenance team are so helpful and skillful to resolve the issues inside the apartment..

                  Manager

                  12/15/2022

                  The Prescott at Concord
                  Thank you for this wonderful 5 star review! We are delighted to hear that you have made The Prescott your home for this many years and thank you for sharing this feedback with others. We look forward to seeing you at our upcoming resident events!

                  Updated Review

                  Review Author Icon

                  Resident 785946

                  Verified Resident 2019 - 2022

                  12/4/2022

                  Overall this is a great community. It’s accommodating in both general and community service. They go beyond in their community services, and their hospitality is great. They are professionals both formal and informal.

                    Manager

                    12/6/2022

                    The Prescott at Concord
                    Thank you for this outstanding 5 star review! Your feedback means more to us than you can imagine. We are delighted to hear that you are happy with your home at The Prescott and we look forward to seeing you at our upcoming resident events!

                    Updated Review

                    Review Author Icon

                    Resident 769227

                    Verified Resident 2016 - 2022

                    10/22/2022

                    I enjoy living at the Presscott Apartments it’s a place where I feel comfortable and at home I use the clubhouse for knitting and gathering with groups I invite friends in for coffee I use the deck in good weather I use the pool and other amenities and I am very happy to be here

                      Manager

                      10/25/2022

                      The Prescott at Concord
                      Thank you for this wonderful 5 star review! We are delighted to hear about how you are enjoying your home at The Prescott. Feedback like this means a lot to us and we hope to continue to meet and exceed your expectations. Thank you again for taking the time to share your thoughts!

                      Updated Review

                      Review Author Icon

                      Resident 542979

                      Verified Resident 2017 - 2022

                      10/8/2022

                      I would never consider living anywhere else except that Prescott in Concord. The staff, maintenance and the Community are excellent. I would recommend this community to anyone and have recommended too many of my friends. Members of my family have also lived here

                        Manager

                        10/11/2022

                        The Prescott at Concord
                        Thank you for this incredible 5 star review! We are delighted to hear you that you love The Prescott and your recommendation is the highest praise. We look forward to continuing to provide this level of service and thank you again for taking the time to share your thoughts!
                        Review Author Icon

                        Resident 1065411

                        Verified Resident 2022

                        9/12/2022

                        I was not alerted that work was going to be done in my apartment so we came back and found people working. Besides coming at a very inconvenient time (busy work meetings, my toddler was suppose to nap at that time), we are also very COVID cautious and I was not happy to have people with no mask in our home. It felt very unsafe and upsetting. They did ask if they should stop after I called reception in a panic but they had already removed a number of things. I thought it was illegal to enter premises without notice or permission so that surprised me the most.

                          Manager

                          9/12/2022

                          The Prescott at Concord
                          Hello, thank you for your feedback. Per our standard policy and procedure, we notify all residents prior to entering a unit and I would welcome the opportunity to get more information from you regarding your experience. Please reach out to the office directly at 978.610.6523 so we can address your concern. Thank you and I look forward to speaking with you.

                          Updated Review

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                          Resident 958906

                          Verified Resident 2015 - 2022

                          9/6/2022

                          As a resident , in my 7th year, I am pleased, comfortable and feel very safe at The Prescott in Concord. Love the diversity and friendliness of the residents. The staff in the Main Office and Maintenance are awesome. Much to be thankful for living here.

                            Manager

                            9/8/2022

                            The Prescott at Concord
                            Thank you for this outstanding 5 star review! The fact that you've chosen to make The Prescott your home for 7 years speaks for itself. We hope to continue to exceed your expectations and look forward to seeing you at our upcoming resident events!

                            Updated Review

                            Review Author Icon

                            Resident 660836

                            Verified Resident 2012 - 2022

                            8/17/2022

                            I've been a resident here for 10+ years! I've seen the place grow and mature. It's a wonderful and beautifully-maintained community.The office staff and maintenance team are very friendly and responsive. I understand the local and state-wide market conditions; I just wish the rent wasn't so expensive. The complex does a lot to make it feel like a neighborhood, even though there are so many residents and different types of housing structures.

                              Manager

                              8/30/2022

                              The Prescott at Concord
                              Thank you for this wonderful review and for the great comments! We are so happy to hear you are enjoying your home at The Prescott and the resident activities we plan to make it feel like a community. We hope we continue to exceed your expectations at the property and thank you again for your feedback!
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2022

                              8/8/2022

                              Beware of the management cheating you with $500 deposit

                              The Prescott at Concord stole my $500 deposit. Sat, Aug 6, 11:55 AM (2 days ago) to me Thank you so much for these!!! We will be in touch by EOD with your Welcome Home email and monies spreadsheet, and likely your lease as well ?? Splendid weekend to ya, Lindsey & Sarah Sarah Jones | Leasing Professional The Prescott at Concord | 1 Nathan Pratt Drive | Concord, MA 01742 | | My answer to the company: Hello, Please note that this is Saturday, Aug 6. Sat + Sunday = 48 hours. The ACH of $500 will be reported as fraud. I dealt with ACH and other transactions for 20 years at a major US bank. I suggest you refund in good will, otherwise it will cost you way more than $500. Returning my e-mail late on Monday 8/8/2022 doesn't cut the 48-hour "rule" you came up with. Your last anser was on Sat. August 6th.

                                Manager

                                8/30/2022

                                The Prescott at Concord
                                Hello, thank you for your feedback. If you have specific questions, please reach out to the office directly at 978.610.6523 and we would be happy to assist you.
                                Review Author Icon

                                Resident 1047268

                                Verified Resident 2020 - 2022

                                7/22/2022

                                Great place to live at. Good and friendly atmosphere. Very kind and attentive staff. The gym has pretty much everything one could need. The pool table is nice in the office building. Little forest trail at the rear of the complex.

                                  Manager

                                  8/30/2022

                                  The Prescott at Concord
                                  Thank you for this wonderful review! Your feedback means so much to our prospective renters and to us. We are delighted to hear that you are enjoying your time at The Prescott. Thank you again for the kind words!
                                  Review Author Icon

                                  Resident 1044132

                                  Verified Resident 2014 - 2022

                                  7/13/2022

                                  mostly positive...................................................

                                    Manager

                                    8/30/2022

                                    The Prescott at Concord
                                    Thank you for this 5 star review!

                                    Updated Review

                                    Review Author Icon

                                    Resident 802357

                                    Verified Resident 2020 - 2022

                                    5/7/2022

                                    The Prescott at Concord is a wonderful community that goes above and beyond in making residents feel comfortable and “at home.” Residents can be as social or private as they want; The Prescott works equally for both and everything in between.

                                      Manager

                                      5/10/2022

                                      The Prescott at Concord
                                      Thank you for this wonderful 5 star review! Our entire team takes every effort to exceed our residents' expectations and we're delighted to hear that you are enjoying your home at The Prescott. We look forward to continuing to provide such service to you. And thank you again for taking the time to share your thoughts!
                                      Review Author Icon

                                      Resident 1021748

                                      Verified Resident 2021 - 2022

                                      5/3/2022

                                      The Prescott has always felt very safe and homey. Getting to see families and people with their pets every day makes it feel like a community rather than just an apartment complex. The property is beautiful with a very convenient location and there are great amenities. The staff is kind and easy to contact.

                                        Manager

                                        5/4/2022

                                        The Prescott at Concord
                                        Thank you for this wonderful review! We are delighted to hear that you are happy with your apartment home and at The Prescott in general. We look forward to seeing you at some of our upcoming resident events! We always strive to exceed expectations so if there is anything we can do to earn that last star, please reach out to us directly and let us know. And thank you again for taking the time to share your feedback!

                                        Updated Review

                                        Review Author Icon

                                        Resident 917137

                                        Verified Resident 2020 - 2022

                                        4/24/2022

                                        The Prescott at Concord management and Staff are always courteous and respectful. The Grounds are kept almost pristine. The Prescott is a safe place to lay your head at night or take an evening stroll around the complex.

                                          Manager

                                          4/26/2022

                                          The Prescott at Concord
                                          Thank you for taking the time to share these thoughts and thank you for the wonderful 5 star review! We are so happy to hear that you enjoy taking walks throughout the property and that you are satisfied with our service. We look forward to seeing some gorgeous landscaping pop back up now that spring has arrived and we look forward to seeing you at our next resident event!
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                                          Resident 1005837

                                          Verified Resident 2021

                                          3/11/2022

                                          Great place to call home. Pet friendly and good amenities. Close to Boston. Friendly staff, always ready to help out in any situations. As a small example, My kids forgot their key a couple time, but they were always someone in the office to let them in the building and our apartment. I really appreciate the care they give to residents.

                                            Manager

                                            3/11/2022

                                            The Prescott at Concord
                                            Thank you for this wonderful 5 star review! Your feedback means so much and we're happy to hear that you feel at home at The Prescott. Our team always strives to go above and beyond and we are always here to help when you need us. Thank you again!
                                            Review Author Icon

                                            Resident 995711

                                            Verified Resident 2020 - 2021

                                            2/5/2022

                                            It is a good community but too pricey for the location, which is way too far from Boston and other urban areas. Good maintenance with well-kept common areas. Some facilities are too small such as bicycle storage and mailroom.

                                              Manager

                                              2/9/2022

                                              The Prescott at Concord
                                              Hello, thank you for taking the time to share your feedback. We strive to provide the best possible service to all of our residents and will certainly take your suggestions into consideration. We are delighted to hear that you are happy with our service team! If you have any specific questions or would like to discuss further, please do not hesitate to reach out to the leasing office directly at 978.610.6523. Thank you again for this great review!
                                              Review Author Icon

                                              Resident 994487

                                              Verified Resident 2019 - 2021

                                              2/1/2022

                                              Excellent community. The maintenance staff worked around the clock during this blizzard last week. They make sure every roads and parking spaces are clean and safe. All the neighborhoods are also very friendly during the time if you need help. Highly recommended.

                                                Manager

                                                2/3/2022

                                                The Prescott at Concord
                                                Thank you for sharing this wonderful review about The Prescott! One of our top priorities for our team and our vendors is to provide outstanding service to our residents and we're so happy to hear your feedback. Your recommendation of The Prescott to others means so much to us!
                                                Review Author Icon

                                                Resident 962075

                                                Verified Resident 2021

                                                10/18/2021

                                                Whenever I have needed help with maintenance or something from the leasing office, the staff has always been courteous and incredibly helpful. One of my favorite things about living here though is the events that the property hosts periodically. Out of all the apartment communities I have lived in, this is the best yet!

                                                  Manager

                                                  10/25/2021

                                                  The Prescott at Concord
                                                  Hello, thank you for this outstanding review! We are so happy to hear that you are enjoying your time at The Prescott and we look forward to seeing you at our future resident events!
                                                  Review Author Icon

                                                  Resident 959382

                                                  Verified Resident 2021

                                                  10/8/2021

                                                  I've been a homeowner and an apartment dweller, and the Prescott is the best-managed apartment community I've ever resided in. The upkeep of the community is nearly continuous, maintenance requests are handled quickly and the workmanship is always very good, and the front office staff are incredibly responsive to every single inquiry, no matter how small. I've actually never experienced anything like it -- and I've lived all around the U.S. over the past 4 decades. I feel that I can recommend the Prescott with zero reservation.

                                                    Manager

                                                    10/11/2021

                                                    The Prescott at Concord
                                                    Hello, your wonderful comments and rating mean a lot to us! We strive every day to exceed expectations and we're glad to hear that you are loving your home at The Prescott. Thank you again for taking the time to share this glowing review!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    boaa3.1

                                                    1 Bed, 1 Bath | 780 sq. ft.

                                                    $2,349

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    boaa1.1

                                                    1 Bed, 1 Bath | 701 sq. ft.

                                                    $2,243

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    boaa4.1

                                                    1 Bed, 1 Bath | 799 sq. ft.

                                                    $2,534

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    C-

                                                    Review Ratings

                                                    Noise

                                                    3.0

                                                    Grounds

                                                    2.0

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    3.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Private Garages and Storage Spaces
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. Pet rent is $65 for dogs and $50 for cats. Maximum allowed weight is 100lbs. Please call for complete pet policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: We welcome 2 pets per apartment home. Pet rent is $65 for dogs and $50 for cats. Maximum allowed weight is 100lbs. Please call for complete pet policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Bark Park
                                                    • Bike Racks and Loaner Bikes
                                                    • Business Center with iPad, Mac and PC Workstations
                                                    • Convenient to Concord and West Concord T Stations
                                                    • Fitness Center
                                                    • Highly Rated School District
                                                    • Outdoor Patio with Fire Pit
                                                    • Playground
                                                    • Private Community Swimming Pool with Sundeck
                                                    • Spacious Resident Lounge with Wi-Fi
                                                    • Terraced Grilling Areas
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                                                    Leasing

                                                    The Prescott at Concord is encouraging virtual touring at this time. Contact our team to learn about scheduling a virtual tour as well as other touring options! When it comes to apartment rentals in Concord, there s really just one choice. With our one-, two- and three-bedroom floor plans, you will surely find a space that suits your needs. Whether you want to play, relax, or gather with friends, Concord Mews Apartments provide countless options with uncommon community amenities at every turn. Relax beside a sparkling pool, enjoy the warmth of an outdoor fire pit or play a game of bocce ball as you unwind after a day of work. Enjoy the perks of life at a residential community that offers a bark park, children s playgrounds, and private garages and storage spaces.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3431

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 198 number of votes by renters, The Prescott at Concord is currently rated 4.4 out of 5 stars.
                                                    The Prescott at Concord is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Prescott at Concord is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Prescott at Concord is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    The Prescott at Concord is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    The Prescott at Concord is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    The Prescott at Concord is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. Pet rent is $65 for dogs and $50 for cats. Maximum allowed weight is 100lbs. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: We welcome 2 pets per apartment home. Pet rent is $65 for dogs and $50 for cats. Maximum allowed weight is 100lbs. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    July 2024

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                                                    The Prescott at Concord is a 701 - 1,491 sq. ft. apartment in Concord in zip code 01742. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,243. Nearby cities include Maynard, Lincoln, Acton, Sudbury, and Stow.

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