Review History for Paul_C994

Ships Watch


Updated Review

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Paul_C994

Resident 2019 - 2022

8/24/2022

Jill and Bob Make the Difference

I wanted to write this review about a property I am so happy to be a part of and about the people who make the difference for me. Jill and Bob, who run the front office and the maintenance, have been extraordinarily accommodating. Jill, is a personable representative who immediately exudes openness, and understanding, Jill will act assertively for any issue you have. Bob, the maintenance person, is an incredible professional and is extremely sociable with the residents. Bob is personable and expeditious in his responses and everyone knows Bob and his wife for their welcoming personalities and support to us in the building. The real point of focus however, is on how Beacon properties hold their expectations. The property is well maintained and is always updated. Beacon is constantly assuring that all safety is in place and they place this responsibility on Jill and Bob, who demonstrate the greatest leadership and support residents can expect. Jill runs all the duties of an office manager and can even be seen planting flowers with Bob to beautify the property. She cares about this property but more importantly, she cares about the residents. Jill is an amazing asset to this company and when there is an issue, a concern, or any question about anything that any resident has, she is there to quickly and efficiently address and resolve it. Bob, is a hands on person, who will respond within minutes to fix issues that arise as part of a normal existence within the building. I praise them both, as they are incredible human beings who put more into the job then expected. I have lived at over ten different locations in my life. This is the happiest place I have ever lived and am so happy to be here. I want others to know that the management here is attentive and they are continuously working to improve the property. Shouts out to Jill and Bob who are the faces of this change and I want people to know that their efforts are greatly appreciated. Without them, Beacon properties would not be what they are today. Thank you Jill and Bob.
    Manager

    9/15/2022

    Ships Watch
    Thank you for leaving us a detailed five-star review! We are so excited to hear your feedback, and that you are thoroughly enjoying life at Ship's Watch Apartments. Our on-site management and maintenance team are skilled professionals who support every household. They are also incredibly passionate about the community and share that passion through their work. Please know our team will continue to be available to answer questions or assist when necessary. Thank you again for taking the time to leave us a review.
    1 Previous Review

    Previous Review

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    Paul_C994

    Resident 2019

    6/24/2019

    I moved in here in March of 2019. I must start with a recognition of two staff members I initially met, Jill and Bob. Jill works the front desk and Bob maintains the property. Both have been so warm and welcoming and both are amazing people. I am amazed at how clean, how secure and how much focus goes into keeping this property and its surrounding beautiful. Since I have moved in I have met many neighbors and everyone is friendly and engaging. It is a quiet place that somewhat resembles a fancy 5 star hotel when inside. The apartment itself has huge windows with great views and there are two walk in closets that are bigger than some of my previous apartments. The indoor pool, the gym and the community room are all included with the rent. The facility pays for heat and hot water. I couldn't be happier. I must end this with the way I began. A huge shout out to Jill and Bob. They have made this experience for my wife and I so amazing. Thank you guys and I look forward to many more years.
      Manager

      6/25/2019

      Ships Watch
      Thank you for leaving such an in-depth review, Paul! We are happy to see we have made a five-star impression on you and your wife in a few short months. As you have noted, our team is certainly to thank for that. Jill and Bob both care tremendously about the Ship's Watch community and for the resident's who call it home. Their level of care shows through in the customer service they provide to all of our residents. We are glad you enjoy our spacious apartment homes, and the various community amenities Ship's Watch has to offer. We will be sure to share your kind words with our team! Thank you again for taking the time to leave a review.

      Review 1 out of 25

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      Ships Watch

      March 2024

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