I've been living at Elm Ledge with my girlfriend for almost two years and have no complaints. The buildings are all very quiet and the area is very safe. I only live about a 5 minute drive from the 95/495 interchange so the location is awesome. In terms of maintenance, I've only had a couple small maintenance requests and they were all handled promptly. Basically, i would just submit a request online and they called back the next business day to setup a time to come into my unit. The only complaint I have is that the walls mark very easily. But judging by the nightmares I read about on this website I feel bad complaining about that. For someone looking for a quiet, affordable place to live I would strongly recommend Elm Ledge.