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Union Place

10 Independence Way, Franklin, MA 02038
(222 Reviews)
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Floor Plans & Pricing

1 Bedroom

Yarmouth

1 Bed, 1 Bath | 730 sq. ft.

See Floor Plan Details

Fairmont

1 Bed, 1 Bath | 721 sq. ft.

See Floor Plan Details

2 Bedrooms

Back Bay

2 Beds, 2 Baths | 1,000 sq. ft.

See Floor Plan Details

Newport

2 Beds, 2 Baths | 1,031 sq. ft.

See Floor Plan Details

Endicott

2 Beds, 2 Baths | 989 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.5

Safety

1.5

Office Staff

1.0

Maintenance

1.5

Neighborhood

1.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Union Place Reviews

(217)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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alexjameswatts@gmail.com

Resident ā€¢ 2023

12/18/2023

Disappointing

It hasnƃĀ¢Ć¢ā€šĀ¬Ć¢ā€žĀ¢t been a good experience. The staff has not remedied the noise issue with my upstairs neighbor and her dog. Unfortunately, I have had to move in with family to get some sleep and relaxation. This is terrible.ā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2023

    6/18/2023

    Union Place ran by Corrupt and Deceptive People -- Especially UDR office

    Plainly, they stole my security deposit. I cancelled within the allotted time, and they still kept my money. They are deceptive and lie, in regards to the apartments, buildings, and lease language. I would avoid this place if I were you. Most of the "positive"ā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2023

      2/20/2023

      Stay away! Save yourself!

      ven if you do not take possession of the apartment they still charge you 4 months rent. Do not rent here it is a waste of time. They have no onsite management team and corporate is no help. They try to hurt your credit asā€¦Ā See More >
        Review Author Icon

        Joe_R225

        Resident ā€¢ 2016 - 2021

        3/18/2022

        i lived here and because the company is greedy they are kicking me out with only a 45 day notice so they can renovate my apartment so they can charge more money for rent. if that was not so bad that i only received anā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2021

          6/30/2021

          ********BEWARE******** THIS COMPANY WILL SCREW YOU AND NOT HELP YOU THEY WERE SUPPOSED TO HELP WITH RAFT AND THEY DROPPED THE BALL THE EVICTED ME AND NEVER CONTACTED RAFT AND FOLLOWED THROUGH. UDR IS THE WORST PLACE TO LIVE THEY BOUGHT THIS COMPANY AND DESTROYEDā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2016 - 2017

            11/13/2017

            Staff was incredibly reasonable and easy to work with while living there, and I won't say that I was the best tenant (roommate complications). I am giving 2 stars because I felt misled as I was leaving the apartment complex. I'll break down costs, andā€¦Ā See More >
              Review Author Icon

              Resident 284019

              Verified Resident ā€¢ 2016

              11/18/2016

              It is great place to live. Safety and maintenance is really good here and the schools for this place are having high ratings so it is highly recommended if kids are there. Shopping is also very near by and totally user friendly. I highly recommendā€¦Ā See More >
                Manager

                11/18/2016

                Union Place
                Hello Valued Resident, Thank you for taking the time to review us and for giving us a great recommendation! Please let us know if there's anything we can do to make your living experience even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                Review Author Icon

                anonymous

                Resident ā€¢ 2016

                11/7/2016

                Watch out for these cockroachs theyll sell you a beautiful place, however it's a former section 8 toilet with tenant left overs and nothing works. Plus the property manager is a real piece of crap. Stay clear!!ā€¦Ā See More >
                  Manager

                  11/8/2016

                  Union Place
                  Hello Anonymous, I'm so sorry that you haven't had a great experience! We have an excellent maintenance team and anything that isn't working we would really appreciate the opportunity to address so that we can give you a better experience. You can contact myself, or Lana or Katie, if you'd prefer not to deal directly with me. Our goal is just to make sure that you have a wonderful living experience. Please contact us at your earliest convenience so we can begin making improvements to your living experience as soon as possible. Thank you, Sean O'Brien Property Manager 508-528-2200
                  Review Author Icon

                  Resident 280999

                  Verified Resident ā€¢ 2009 - 2016

                  11/3/2016

                  Union Place is a safe, secure, and friendly community. All of the staff, including maintenance, are very responsive to any needs you may have. The building and grounds are extremely well maintained. It's a place I enjoy coming home to after workā€¦Ā See More >
                    Review Author Icon

                    Resident 277757

                    Verified Resident ā€¢ 2016

                    10/17/2016

                    I have just started living at the community and overall I am happy with the experience. There are couple of points which need improvement like flexibility to move within society and trash management but I am happy with my decision to live here.

                      Manager

                      10/17/2016

                      Union Place
                      Hello Valued Resident, Thank you for taking the time to let us know how your move in has gone and for recommending us! I'm glad you're happy with your decision to move into Union Place. Please contact me at your convenience so I can gather some more details about the couple of points you have to see if we can make any improvements. Thank you, Sean O'Brien Property Manager 508-528-2200
                      Review Author Icon

                      Resident 276772

                      Verified Resident ā€¢ 2016

                      10/11/2016

                      It was very easy to move in, and was nice. The staff that helped us with our move and viewing the apartment were very pleasant and informative. The people who live around here are very welcoming and helpful to us already, and we have onlyā€¦Ā See More >
                        Manager

                        10/12/2016

                        Union Place
                        Hello Valued Resident, Thank you for taking your time to review your experience so far and welcome to the community! I'm so happy that you've had a wonderful move in experience. Please let us know if there's anything else we can do to make your stay even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                        Review Author Icon

                        Resident 272435

                        Verified Resident ā€¢ 2016

                        9/19/2016

                        We've only just moved in, but so far we love it here! Great management staff. Having lived in s single family home for the last 30 years I was nervous that we would hear our neighbors or their pets and that just isn'tā€¦Ā See More >
                          Manager

                          9/20/2016

                          Union Place
                          Wow, what a great review, thank you for taking your time to let us know how we're doing! I'm so happy that the transition to a new home has been a wonderful experience for you. Please let us know if there's anything else we can do to make your experience even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                          Review Author Icon

                          Resident 257046

                          Verified Resident ā€¢ 2009 - 2016

                          7/28/2016

                          I love this management,they are fair and considerate. I'm given quality assurance and care of property. It is nice living here.111 I know each member of the staff. Everyone has been considerate of me. I have always lived in a complex or housing which wasā€¦Ā See More >
                            Manager

                            7/28/2016

                            Union Place
                            Hello Valued Resident, Thank you for taking the time to review your experience at Union Place and for recommending us! I'll be sure to pass along your compliments to the entire staff. Please let us know if there's anything we can do to make your stay even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                            Review Author Icon

                            Resident 255586

                            Verified Resident ā€¢ 2015 - 2016

                            7/22/2016

                            The staff at union place has been very pleasant. Although I did not mingle much with the community they seemed respectful and made this area nice to live in over the past year. I enjoy living here and think that the apartments are well keptā€¦Ā See More >
                              Manager

                              7/25/2016

                              Union Place
                              Hello Valued Resident, Thank you for taking the time to review your experience and for recommending us! Please let us know if there's anything we can do to make your living experience even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                              Review Author Icon

                              Resident 254652

                              Verified Resident ā€¢ 2016

                              7/19/2016

                              Move in process was very easy. Staff were great! Love that pets are allowed and has a pool. Another great feature is all the parking. Safe area to walk around with your family and pets. The lifeguard is a great feature of the apartments. Iā€¦Ā See More >
                                Manager

                                7/20/2016

                                Union Place
                                Hello Valued Resident, Thank you for taking the time to review your experience, I'm so happy that you are enjoying the community and your new home. It's great that you are enjoying all of the wonderful features of the community. Please let us know if there's anything else we can do to make your stay even better. Thank you, Sean O'Brien Property Manager 508-528-2200
                                Review Author Icon

                                Resident 247845

                                Verified Resident ā€¢ 2010 - 2016

                                6/22/2016

                                I enjoy begin living here. There many different options to chose from to do and relax. I love to walk around the complex you meet people as well as some of the dogs that are. I love pets. I love the different event that theyā€¦Ā See More >
                                  Manager

                                  6/27/2016

                                  Union Place
                                  Hello Valued Resident, Thank you for taking the time to review your experience and for recommending us! I'm so happy that you enjoy living at Union Place! Please let us know if there's anything else we can do to make you stay even better. Thank you, Sean O'Brien Property Manager 508-528-2200
                                  Review Author Icon

                                  Resident 244545

                                  Verified Resident ā€¢ 2016

                                  6/10/2016

                                  So far its been fantastic. Quiet, clean and friendly. Our apartment was very clean upon move in and everything was working properly. We love the location because we are close to the highway but far enough away where we don't know it is there.ā€¦Ā See More >
                                    Manager

                                    6/10/2016

                                    Union Place
                                    Hello Valued Resident, Thank you for taking the time to review your experience and for recommending Union Place! I'm so happy that you are enjoying your time here so far. Please let us know if there's anything we can do to make your living experience even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                                    Review Author Icon

                                    Resident 240869

                                    Verified Resident ā€¢ 2016

                                    5/27/2016

                                    The maintenance dept was great! But who ever is sending out these survey have got to stop this is the 4th one I have received after answering the first one. And having a minimum number of characters in order for my comments to be heardā€¦Ā See More >
                                      Manager

                                      5/27/2016

                                      Union Place
                                      Hello Valued Resident, Thank you for recommending us. I'm not sure why you have received so many requests, I'll take a look and see if I can stop them. Please let us know if there's anything we can do to make your stay even better. Thank you, Sean O'Brien Property Manager 508-528-2200
                                      Review Author Icon

                                      Resident 239708

                                      Verified Resident ā€¢ 2016

                                      5/22/2016

                                      Apartment clean and spacious. Management very cooperative and maintenance team quick, efficient and knowlegeable. Neighbors friendly. Landscaping beautifully kept and area around the pool and BBQ very clean, plenty of chairs and tables.

                                        Manager

                                        5/23/2016

                                        Union Place
                                        Hello Valued Resident, Thank you for taking the time to review your experience at Union Place and for recommending us, we really appreciate it! I'll be sure to pass along your compliments to our staff. Please let us know if there's anything else we can do to make your stay even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                                        Review Author Icon

                                        Resident 233632

                                        Verified Resident ā€¢ 2016

                                        10/16/2016

                                        This apartment complex is exactly what I was looking for. Plenty of parking and that was very important! Excellent workout room and pool as well. Verizon cell phones don't work so great so I am actually going to switch carriers (rather thanā€¦Ā See More >
                                          Manager

                                          4/28/2016

                                          Union Place
                                          Hello Valued Resident, Thank you for taking your time to review your experience at Union Place and for recommending us! I'm so happy that you are enjoying your time here. Please let us know if there's anything we can do to make your stay even better! Thank you, Sean O'Brien Property Manager 508-528-2200
                                          Review Author Icon

                                          Resident 231057

                                          Verified Resident ā€¢ 2016

                                          4/15/2016

                                          It's a great community. Staff is always friendly and available for any questions. I come home late from work at night and always feel safe walking from the car into my apartment. The apartments have great neutral colors which make it fun to decorate.

                                            Review Author Icon

                                            Resident 228894

                                            Verified Resident ā€¢ 2006 - 2016

                                            4/8/2016

                                            Nicely finished apartments, in a great location as to travel and commenting. Friendly professional staff attentive to resident's concerns. A very nice cook out and grill area, outdoor swimming pool and workout center. Love the staff arranged events during the year, nicely done.

                                              Review Author Icon

                                              Resident 226190

                                              Verified Resident ā€¢ 2016

                                              3/23/2016

                                              Overall as advertised. Clean, nice apt layout/appliances, smoke free. Can hear neighbors but only a bit, usually just a door/stairwell feet. Friendly staff that follows up and worked with me to find the apartment location I wanted, so I think I'll be happy here...myā€¦Ā See More >
                                                Manager

                                                3/24/2016

                                                Union Place
                                                Hello Valued Resident! Thank you so much for taking the time to review us and for recommending Union Place. Sounds like you are really enjoying your new home! Please let us know if there's anything we can do to make your stay even better. Thank you, Sean O'Brien Union Place 508-528-2200
                                                Review Author Icon

                                                Resident 226025

                                                Verified Resident ā€¢ 2016

                                                3/23/2016

                                                Great place to live, with a helpful and friendly staff. The apartment was very clean. We were greeted with a welcome gift of household essentials, which was a very nice touch. The location is an added bonus, just minutes from interstateā€¦Ā See More >
                                                  Manager

                                                  3/24/2016

                                                  Union Place
                                                  Hello Valued Resident, Thanks for taking your time to review your experience so far and for recommending us! I'm so happy that your move in has gone great and look forward to having you in the community. If there's anything that we can do to make your stay even better please let me know! Thank you, Sean O'Brien Union Place 508-528-2200
                                                  Review Author Icon

                                                  Resident 225786

                                                  Verified Resident ā€¢ 2015 - 2016

                                                  3/22/2016

                                                  I dealt with Katie and Shawn in the office and both were extremely helpful and very nice to work with! The rest of the staff proved to be the same! It is a very friendly place! My apartment is great and updatedā€¦Ā See More >
                                                    Manager

                                                    3/22/2016

                                                    Union Place
                                                    Hello Valued Resident, Wow, what a great review. Thank you for taking your time to let us know how we're doing and for recommending us. I'll be sure to pass along your kind words to the rest of our wonderful staff. If there's anything we can do to make your stay living experience even better please let us know. Thank you, Sean O'Brien Property Manager 508-528-2200

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Other
                                                    • Affiliate of the National Apartment Association
                                                    • Air Conditioner
                                                    • Bay Windows in Select Homes
                                                    • Breakfast Bar
                                                    • Carpet
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Electronic Payments Accepted
                                                    • Elevator
                                                    • Fitness Room
                                                    • Gated Access
                                                    • Hardwood Kitchen Cabinetry
                                                    • Heated Swimming Pool
                                                    • High Ceilings
                                                    • Intercom System
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • Outdoor Kitchen with Grilling Area
                                                    • Pets Allowed
                                                    • Professionally Managed by Dolben
                                                    • Storage Space
                                                    • Tiled Flooring
                                                    • Vaulted Ceilings in Select Homes
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                                                    Leasing

                                                    Whether you take the express train or the fast lane, when you come home to Union Place, you open the door to a luxury apartment that will stop you in your tracks. From the minute you arrive, it's clear that your living experience is given high priority. A beautiful setting, spacious floor plans and thoughtful amenities place the emphasis on your comfort, privacy and satisfaction. Ideally located between Boston and Providence, and home to Dean College's 100 acre campus, Franklin offers a quaint college-town atmosphere within easy reach of urban resources. Franklin's five-day 4th of July Celebration with parade, concerts and fireworks is all New England. Locally, you'll enjoy shopping at Wrentham Village Outlets, Concerts on the Common, Golf at Tweeter Center at Great Woods, biking/hiking in Franklin State Forest Park, ice skating at Veteran's Memorial Ice Rink or a New England Patriots Game at Patriots Place. Just two minutes to the highway, less than 45 minutes to the cities. Union Place is the place to live.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 222 number of votes by renters, Union Place is currently rated 4.3 out of 5 stars.
                                                    Union Place is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Union Place is rated 1.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Union Place is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Union Place is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Union Place is rated 1.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Union Place is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Union Place

                                                    March 2024

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                                                    Union Place is a 721 - 1,031 sq. ft. apartment in Franklin in zip code 02038. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Wrentham, Bellingham, Medway, Millis, and Plainville.

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