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Heights At Cape Ann

145 Essex Ave, Gloucester, MA 01930
(1280 Reviews & Surveys)
$2,013 - $2,019/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

$2,013

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2 Bedrooms

2 Beds, 1 Bath

$2,019

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.6

Safety

4.6

Office Staff

4.8

Maintenance

4.9

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

32

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.88%

Manager’s Review Reply Time

B+

Average time to respond to reviews

8.16 days

View Community Timeline
View Community Timeline

Heights At Cape Ann Reviews

(185)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1071910

Verified Resident 2023 - 2024

3/27/2024

I have lived here, since 2015, I enjoy living here, I have no problem, management and staff are polite and courteous. I would recommend this place to anyone. The community is quiet, and everyone watches for others.

    Updated Review

    Review Author Icon

    Resident 1230316

    Verified Resident 2019 - 2024

    3/4/2024

    apartment is great but rent is very expensive but it is very quiet and safe The apartment is great but the rent is very expensive but it is very quiet and safe, a great place to live and raise our children

    Manager

    3/8/2024

    Heights At Cape Ann
    Hello, Thank you for taking the time to leave such a wonderful review. We are so glad that you are enjoying the community!
    Review Author Icon

    Resident 1230473

    Verified Resident 2022 - 2024

    2/29/2024

    I'm so pleased with my apartment and the staff at The Heights at Cape Ann. Ally and Tara are friendly and helpful. The community room is a great place to meet with other tenants, and watch sports, and use the internet. The pool and grilling… See More >
      Manager

      3/1/2024

      Heights At Cape Ann
      Hello, We are thrilled to hear that you are enjoying The Heights at Cape Ann! Your feedback about the community room, gym and grilling area is lovely! We are also very pleased that the maintenance staff is prompt and helpful!

      Updated Review

      Review Author Icon

      Resident 1201193

      Verified Resident 2023 - 2024

      2/12/2024

      Nicely maintained apartments, buildings and grounds; very convenient to downtown Gloucester and local transportation (commuter trains and highways) to Boston; friendly tenants, management and maintenance staff.

        Manager

        2/15/2024

        Heights At Cape Ann
        Hi there! Thanks for sharing your experience at the Heights at Cape Ann! We are so glad you are enjoying buildings and grounds, and that you’ve found our tenants and staff to be friendly. We appreciate your feedback!

        Updated Review

        Review Author Icon

        Resident 1204880

        Verified Resident 2023 - 2024

        1/8/2024

        Tara and the whole staff are awesome. They're always on point and respond quickly, kindly and courteously. They're very professional and they do a fantastic job here. I feel very fortunate to live here. I feel safe and well taken care off.

          Manager

          1/19/2024

          Heights At Cape Ann
          We're so happy to hear how awesome our staff has been being quick to respond, professional, and kind. So glad you feel safe and well taken care of at Heights at Cape Ann. Thank you for the great review!
          Review Author Icon

          Resident 1214475

          Verified Resident 2022 - 2024

          1/5/2024

          Over all it's a great place. It's safe and close to many places of interest in town. The pool and weight room are a good plus and their pet policies are generous. It's an easy commute to most areas on the North Shore and Boston… See More >
            Manager

            1/19/2024

            Heights At Cape Ann
            We're happy to hear Heights at Cape Ann is overall a great place to live that's safe and conveniently located near town, with plenty of amenities, and a great policy for furry friends. Thanks for sharing all this feedback - we appreciate your review!
            Review Author Icon

            Resident 1213953

            Verified Resident 2023 - 2024

            1/4/2024

            Helpful and friendly Management and staff and clean well kept property. The rent is reasonably priced for this area though high overall for a one bedroom apartment. All in all I do intend to renew my lease next year

              Manager

              1/19/2024

              Heights At Cape Ann
              We're pleased to hear your find our staff to be friendly and the property well-kept. We look forward to having you continue your residence at Heights at Cape Ann. Thanks for sharing feedback!

              Updated Review

              Review Author Icon

              Resident 416532

              Verified Resident 2013 - 2023

              12/18/2023

              I hope I continue to live here until they come to take me away in the box. It's a very attractive, well-kept complex. Snow removal is very good in the winter. Individual paths are keptice-free. My only complaint has been with the landscaping. Flower… See More >
                Manager

                12/22/2023

                Heights At Cape Ann
                We're so happy Heights will be your forever home and you find it to be well-kept and attractive. We also acknowledge and appreciate your feedback regarding the flowering plants. Thank you for sharing your experience!

                Updated Review

                Review Author Icon

                Resident 887774

                Verified Resident 2023

                12/18/2023

                I love it here. Tara and the maintenance team are the best. They respond immediately and are always available for any questions, repairs etc. Would recommend living here to anybody I know without hesitation

                  Manager

                  12/22/2023

                  Heights At Cape Ann
                  We're so happy to hear you love it at Heights at Cape Ann! It's great to know our staff is quick to respond and that you would recommend living here to folks without hesitation. Thanks for the review!
                  Review Author Icon

                  Resident 1208235

                  Verified Resident 2023

                  12/13/2023

                  It's a beautiful day in the neighborhood here at the Heights! Everyone ,especially Tara Ruiz the manager ,is friendly and very attentive. Maintenance with Chuck is timely and great. It has been a pleasure to move here!

                    Manager

                    12/22/2023

                    Heights At Cape Ann
                    This made us smile while we put on our welcoming cardigan! We appreciate your kind word about our staff. It's wonderful you're pleased to have moved to Heights at Cape Ann! Thanks for the great review!

                    Updated Review

                    Review Author Icon

                    Resident 1005479

                    Verified Resident 2023

                    12/6/2023

                    I like the building I live in and my apartment is warm ( at times a little too warm) and comfortable. I wish there was more natural light but there's not much that can be done to remedy that. Larger and more efficient washer/dryers would… See More >
                      Manager

                      12/12/2023

                      Heights At Cape Ann
                      We're pleased to hear you are comfortable in your living space and we appreciate and acknowledge all of your feedback. Thank you for taking the time to share it!
                      Review Author Icon

                      Resident 1204887

                      Verified Resident 2021 - 2023

                      12/4/2023

                      The grounds are always maintained and staff are always helpful laundry machines in every bldg so you don't have to leave the bldg. In general pretty quiet. Plus not far from highway or downtown bldgs are secure so strangers just can't walk in bldgs

                        Manager

                        12/6/2023

                        Heights At Cape Ann
                        It's so great to hear you find the grounds to be well-maintained, laundry conveniently located, the buildings secured, and in close proximity to the highway and the downtown. Thanks for sharing your feedback and for the review!
                        Review Author Icon

                        Resident 1204846

                        Verified Resident 2023

                        12/4/2023

                        The Heights at Cape Ann is an amazing community to live in. When my boyfriend and I were moving in, we saw many of our neighbors and we're all be eh friendly. Such an easy move in process and would reccommend to friends!

                          Manager

                          12/6/2023

                          Heights At Cape Ann
                          Welcome to Heights at Cape Ann! We're so happy to hear your move-in went well and you're finding the neighbors to be friendly and our place to be an amazing community to live in. Thanks for the excellent review!

                          Updated Review

                          Review Author Icon

                          Resident 429824

                          Verified Resident 2016 - 2023

                          11/13/2023

                          I had to Cape Ann is one of the better complexes around it has a beautiful fitness center it has a beautiful swimming pool it has a place to get rid of your trash where the city of Gloucester you have to pay to have… See More >
                            Manager

                            11/20/2023

                            Heights At Cape Ann
                            We're happy to hear how much you enjoy the amenities like the bbq, pool and fitness center here at Heights at Cape Ann. It's great to know you find the neighbors and their furry friends to be friendly. Thanks for taking the time to share your experience. We appreciate your review!
                            Review Author Icon

                            Resident 1197917

                            Verified Resident 2022 - 2023

                            11/9/2023

                            Great people, a beautiful view and staff that is really awesome and helpful. Managers to groundskeepers, very friendly neighbors and just a fantastic experience. 10/10 I would recommend anyone to live here.

                              Manager

                              11/20/2023

                              Heights At Cape Ann
                              We're so happy to hear you find the folks in the community at Heights at Cape Ann to be friendly, the staff to be helpful and awesome, and the views beautiful. We greatly appreciate you recommending us to others. Thank you so much for the excellent review!
                              Review Author Icon

                              Resident 1194559

                              Verified Resident 2022 - 2023

                              10/31/2023

                              I appreciate the attention to having a friendly and well-maintained apartment complex. All the neighbors have been incredibly polite in my time here and I have never felt unwelcome or bothered by other residents.

                                Manager

                                11/1/2023

                                Heights At Cape Ann
                                We're so happy to hear you recognize the work we do to make Heights at Cape Ann a friendly and well-maintained place to live. It's also great to know the neighbors have been polite and welcoming. Thank you for sharing your experience!

                                Updated Review

                                Review Author Icon

                                Resident 1071950

                                Verified Resident 2021 - 2023

                                10/17/2023

                                Literally whatever you can do to find somewhere else to live, do it. This is one of the worst places to live, with really no stand out qualities. The only plus is you can have some pets, but they'll charge you don't worry!

                                  Manager

                                  11/1/2023

                                  Heights At Cape Ann
                                  We're are sorry to hear about your experience living at Heights at Cape Ann. We’d like to learn more about your situation so we can make improvements. Please reach out to us at resident.relations@forestproperties.net so we can start a conversation.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1141736

                                  Verified Resident 2023

                                  10/16/2023

                                  Lovely quiet community that is always clean. Great amenities and nice neighbors. Couldn't be happier living here. Maintenance and management is wonderful and super helpful in anything you may need. Super close to everything in Gloucester

                                    Manager

                                    11/1/2023

                                    Heights At Cape Ann
                                    We're so thrilled to hear how happy you are living at Heights at Cape Ann. It's great to know you appreciate the peaceful, clean community, enjoy the amenities, see friendly faces in the neighborhood, find our staff to be helpful, and like the convenient location. Thanks for the super review!
                                    Review Author Icon

                                    Resident 1187537

                                    Verified Resident 2023

                                    10/6/2023

                                    Pleasant, just wish there was more accessibility to pool hours being open on the weekend sometimes no staff available, opens late. Fire pit and grill area limited access, club house hours limited access especially when working late or early hours.

                                      Manager

                                      11/1/2023

                                      Heights At Cape Ann
                                      We're happy to hear you find Heights at Cape Ann to be a pleasant place to live and we appreciate and acknowledge all your feedback. Thanks so much for sharing your experience!
                                      Review Author Icon

                                      Resident 1186776

                                      Verified Resident 2023

                                      10/4/2023

                                      No comment, no comment, ????????????????????????????????????????????.:::?.::..:.:?,

                                        Manager

                                        10/5/2023

                                        Heights At Cape Ann
                                        If you would like to share more about your experience living at Heights at Cape Ann at any time, please reach out to us at resident.relations@forestproperties.net.
                                        Review Author Icon

                                        Resident 1184748

                                        Verified Resident 2016 - 2023

                                        9/27/2023

                                        !!!!!!!!!!!!!Beach !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!baby!!!!!!!!!!!!!!!!! !!!!cherries!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                        Manager

                                        10/5/2023

                                        Heights At Cape Ann
                                        Thanks for leaving a review. If you would like to share more about your experience, please reach out to us at resident.relations@forestproperties.net at any time.

                                        Updated Review

                                        Review Author Icon

                                        Resident 1016095

                                        Verified Resident 2021 - 2023

                                        9/5/2023

                                        cost is too high for what we are getting. stop raising the rent!!!!! Most of the white trash have moved out so it is quieter and less crime. Packages get stolen all the time. pool is closed if they don't have an attendant, not even a… See More >
                                          Manager

                                          9/19/2023

                                          Heights At Cape Ann
                                          We are here to listen to your concerns and work to improve the living experience for all our residents. Please reach out to us directly at resident.relations@forestproperties.net to discuss these concerns in more detail.

                                          Updated Review

                                          Review Author Icon

                                          Resident 1081280

                                          Verified Resident 2019 - 2023

                                          8/8/2023

                                          I really enjoy my apartment, particularly the location. Ground floor with a view of the river in the winter. People are friendly and helpful. I have made a few friends. The office staff is supportive.

                                            Manager

                                            8/14/2023

                                            Heights At Cape Ann
                                            We're so happy to hear you're enjoying your apartment and the view of the river in the winter. It's so great to know our staff is supportive and folks in the community are friendly and helpful. Thanks so much for the review!

                                            Updated Review

                                            Review Author Icon

                                            Resident 434797

                                            Verified Resident 2018 - 2023

                                            8/7/2023

                                            I think that the office team and maintenance team have been fantastic .Whenever I need help with copying paperwork the office has been right there. Thank-you very much for your outstanding service and your support.

                                              Manager

                                              8/14/2023

                                              Heights At Cape Ann
                                              We're so happy to hear how helpful and fantastic our staff has been. Thank you so much for sharing your experience and for the outstanding review!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1160600

                                              Verified Resident 2023

                                              8/4/2023

                                              Haven't lived here very long, but thus far it's been quite the adventure. Can't wait to see what the upcoming months will bring with the turning of the seasons and utilizing the fire pit and lounge area.

                                                Manager

                                                8/11/2023

                                                Heights At Cape Ann
                                                Welcome to Heights at Cape Ann! So glad to hear you are looking forward to the fall, the change of seasons is always beautiful, and using the fire pit and lounge area. Thanks for the great review!

                                                Features & Amenities

                                                Laundry
                                                • In-Unit Washer/Dryer
                                                • Laundry On-Site
                                                • Washer/Dryer Connections
                                                Pets
                                                • Cats Allowed
                                                • Dogs Allowed
                                                This community is managed by

                                                Forest Properties Management

                                                A
                                                A
                                                Communities
                                                27

                                                Questions & Answers (6)

                                                Sc091958
                                                Asked on: 06/28/2018
                                                Q: Does this property accept people on SSDI under the specified age requirement?
                                                Anonymous
                                                Asked on: 02/19/2018
                                                Q: Want to thank Tom from the Heights for helping me clean my car Sunday I appreciate it so much you are so kind to help me, that ,I am posting again ,the question marks are hearts
                                                Anonymous
                                                Asked on: 02/18/2018
                                                Q: Want to thank Tom. From the Heights for helping me clean my car today I appreciate it so much you are so kind for helping me ???????
                                                Anonymous
                                                Asked on: 02/18/2018
                                                Q: Want to thank Tom. From the Heights for helping me clean my car today I appreciate it so much you are so kind for helping me ???????
                                                Anonymous
                                                Asked on: 02/10/2018
                                                Q: Love living here love the staff and pool fire pit fitness center every one is friendly love that we have parking all we have to do is clean our car off and they clean your spot thank you
                                                Anonymous
                                                Asked on: 02/09/2018
                                                Q: Is every one still complaining about the parking do they realize if we don't have our own parking spot they may not get a spot when they come home a lest they have one appreciate that we have a parking spot please stop saying you don't want your spot, tents come first before guest thank you aim getting really upset about this I don't want you to take away the spots if some don't want there own spot don't give it to them and let the one that thank you again want them keep them

                                                Frequently Asked

                                                Based on 1280 number of votes by renters, Heights At Cape Ann is currently rated 4.5 out of 5 stars.
                                                Heights At Cape Ann is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                Heights At Cape Ann is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                Heights At Cape Ann is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                Heights At Cape Ann is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                Heights At Cape Ann is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                Heights At Cape Ann is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                Managers have responded to 96.875% of their community reviews in the past year.
                                                Managers have replied within 8.16 days to their community reviews in the past year.
                                                Forest Properties Management
                                                Cats Allowed
                                                Dogs Allowed
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath

                                                Contact Property

                                                Heights At Cape Ann

                                                March 2024

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                                                Baths

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                                                Heights At Cape Ann is an apartment in Gloucester in zip code 01930. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $2,013 - $2,019. Nearby cities include Rockport, Manchester By The Sea, Manchester-By-The-Sea, Manchester, and Ipswich.

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