Heights At Cape Ann

145 Essex Ave, Gloucester, MA 01930
145 Essex Ave, Gloucester, MA 01930

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RENTER RATING
Based on 130 
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468 
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4.5National IndexSatisFacts
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(Range is 0 - 5)About SatisFacts
4.2
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.8
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.8
Work Order
Our team's performance in responding to service requests.
93%RECOMMENDED
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93%CITY AVERAGE

Ratings & Reviews (130 Reviews)

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Verified Resident 755619 2020 Recommended
Reviewed 03/26/2020
The apartments are nice, appliances are new and so is the flooring. Having a laundry, gym and pool is a bonus. I like that the upfront costs of moving in are low. It definitely needs more area for visitor parking
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Verified Resident 734348 2019 - 2020 Recommended
Reviewed 01/07/2020
Friendly staff, quiet enough neighbors, only issue I have had is parking during snow storms. You can tell there are a lot of animals around, but they rarely make a lot of noise and are not really a bother in any way.
Heights At Cape Ann Manager01/11/2020

We're thrilled to know that you have found our staff accommodating during your residency here at the Heights at Cape Ann! Thanks for sharing.

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Verified Resident 716170 2017 - 2019 Recommended
Reviewed 11/11/2019
It's a very quiet place with gorgeous views. The grounds are always well appointed and taken care of regularly. The pool and fitness club are exciting amenities that are clean and fun! The maintenance staff is the best I've ever encountered and are personable as well.… See More
Heights At Cape Ann Manager11/13/2019

We are happy to hear our grounds, amenities, and staff have all exceeded your expectations here at the Heights at Cape Ann! We appreciate your feedback and will continue striving toward making this place a great place to call home.

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Verified Resident 703612 2019 Recommended
Reviewed 10/06/2019
Everything about this place is awesome. The neighbors, the staff, the community is super awesome. Obviously there are ups and downs but its natural. I would not move anywhere else. Everyone here is super cool specially the staff, they give us 110% of their attention.
Heights At Cape Ann Manager10/09/2019

Thank you for this amazing review! We are so happy you love calling the Heights at Cape Ann home.

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Verified Resident 700876 2019 Recommended
Reviewed 09/29/2019
The apartment was immaculate with complimentary additions. Very thoughtful... The staff is very helpful with answering any questions that may arise, which made my move easy and adaptable, Looking forward to living here See More
Heights At Cape Ann Manager10/02/2019

Welcome to the Heights at Cape Ann! We are so happy to hear that your move in experience exceeded your expectations. We are thrilled to have you!

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Verified Resident 699324 2018 - 2019 Recommended
Reviewed 09/25/2019
It's been wonderful every one in the neighborhood is kind and friendly so far anyway! I appreciate the quick work in our office the girls are fabulous and our Maitnence men are great at their job and they all ways get it done ? Thank you… See More
Heights At Cape Ann Manager09/25/2019

This is great to hear! Thanks for your review!

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Resident 2017 - 2019 Recommended
Reviewed 09/22/2019
I loved living in this community but, do not rent from landlord at apartment 402. He is extremely disrespectful and doesn't fix any of the appliances if they break. He extremely inconsiderate about time. If you have an appointment with plan on wasting your entire day… See More
Heights At Cape Ann Manager09/25/2019

We are sorry to hear that this was your experience at the Heights at Cape Ann and would like to learn more about this. Please reach out to us at [email protected] at your earliest convenience.

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Verified Resident 652408 2015 - 2019 Recommended
Reviewed 07/26/2019
Great Apartment. Very friendly people. Great staff. Been here since 2015. Really enjoyed time here so far. Apartment just the right size needed. Prior apartment complex was so expensive. Glad we made the move. Wished we did it sooner. See More
Heights At Cape Ann Manager07/31/2019

This is great to hear! We hope you'll call the Heights at Cape Ann home for many more years to come.

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Verified Resident 662876 2019 Recommended
Reviewed 07/09/2019
Id love to see a hot tub be installed at some point. Its really the only thing missing to make this place over the top amazing. All in all its a great place to live so far. Maybe one more laundry machine.
Heights At Cape Ann Manager07/10/2019

A hot tub does sound nice! We will pass your suggestions along to our management staff, thank you so much for your feedback!

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Verified Resident 661614 2019 - 2020 Recommended
Reviewed 07/07/2019
The Height's at Cape Ann is a very nice, clean and quiet place to live, the management is very helpful in responding to the tenant's need's I would highly recommend this apartment complex to anyone looking for a place to reside.
Heights At Cape Ann Manager07/10/2019

We are happy to hear that you are enjoying the convenience and luxury of living here at the Heights at Cape Ann! Thank you for sharing!

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Verified Resident 647511 2018 - 2019 Recommended
Reviewed 06/02/2019
Vey pleased with the apartment and grounds. Staff is helpful and available. Trash and recyclable areas provided. Laundry area provided. Pool and fitness areas available and clean. This is a generally quiet area. During the winter snow cleanup was extremely good and efficient along with sanding… See More
Heights At Cape Ann Manager06/06/2019

We appreciate you taking the time to write a review! Thanks for your kind words, we hope we continue to exceed your expectations.

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Verified Resident 627185 2016 - 2019 Recommended
Reviewed 04/14/2019
The community is a good place if u looking for a place to be left alone.The community is in a awesome view of overlooking the rivers leading out to the ocean of the Atlantic Ocean. The community is safe.
Heights At Cape Ann Manager04/17/2019

We're happy to hear that you are enjoying the privacy of the Heights At Cape Ann! Thank you for your feedback.

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Verified Resident 610667 2014 - 2019 Recommended
Reviewed 03/03/2019
The Heights At Cape Ann is a quiet community by the ocean. It's conveniently located near downtown shops and schools for the kids. Stage Fort Park is just down the road where you can enjoy an ocean view walk or picnic and bring your dog. The… See More
Heights At Cape Ann Manager03/06/2019

This winter has been a crazy one, but we are happy to keep pathways clear for our residents! All of us here at the Heights at Cape Ann appreciate your review.

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Verified Resident 609039 2011 - 2019 Recommended
Reviewed 02/26/2019
Quite, and safe, clean. I would recommend this place to friends. It is a beautiful place .to stay.?????????????????????????????????????? I have said enough for today. Like I said keep Tom, he is the best. See More
Heights At Cape Ann Manager02/27/2019

Safety is our top priority here at the Heights at Cape Ann! We're glad you feel safe and happy in your home here with us. Thanks for your review!

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Verified Resident 605714 2019 Recommended
Reviewed 02/19/2019
Very friendly management staff. Very willing to work with you in reasonable accommodations. I live living in the city Im in and the affordable price is great. Its a little small for my boyfriend and I but overall very happy with where we are.
Heights At Cape Ann Manager02/20/2019

Thanks for leaving your review! We're thrilled to learn that you feel welcomed into the Heights at Cape Ann community!

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Verified Resident 605892 2019 Recommended
Reviewed 02/19/2019
It has been wonderful caring staff very friendly. Property is well kept and inviting. I would recommend it to anybody, o love the trash compactor, fitness center, outside grills, club house and pool. The management team is outstanding!!!!
Heights At Cape Ann Manager02/20/2019

This is excellent news! We take pride in the caring and kind nature of our management. When summer comes, you will be able to take full advantage of the many amenities we have here at the Heights at Cape Ann! We appreciate your review.

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Verified Resident 602053 2018 - 2019 Recommended
Reviewed 02/07/2019
Great location , more privacy, and really nice and friendly staff. We love you all. My son know all your names and feels happy in communication with you. Best place to live in and all surroundings are great.
Heights At Cape Ann Manager02/12/2019

We're happy to have you as part of the Heights At Cape Ann family! Thanks for your review!

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Verified Resident 487880 2017 - 2019 Recommended
Reviewed 01/25/2019
so far, so good. the office staff is very good-maintenance department very good grounds kept very well- we need more washers and need snack machines in the boat house. the swimming pool is great. however, it should stay open until columbus day. See More
Heights At Cape Ann Manager01/30/2019

We're happy to learn that our staff at the Heights at Cape Ann have been able to keep up with the snow we've been having lately, and have treated you with respect and kindness during your stay. Thanks for leaving your review!

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Verified Resident 583697 2018 Recommended
Reviewed 12/15/2018
Neighbors and staff are friendly and welcoming. The staff made the move-in process very easy and had everything prepared for us on move-in day. Both of my ESAs were accepted without a problem, which was huge for us. The design of the apartment makes it very… See More
Heights At Cape Ann Manager12/19/2018

We're happy to hear that our staff was there to welcome you into your new home! It's great that you've chosen the Heights at Cape Ann to call home.

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Verified Resident 573845 2018 - 2019 Recommended
Reviewed 11/21/2018
A nice, clean pet-friendly community. Staff is friendly, and attentive to any concerns. Bus service to town is available, as well as to the closer train station, which is within walking distance for most. The complex is also just a short walk to a couple decent… See More
Heights At Cape Ann Manager11/28/2018

We're happy to have our furry friends join our tenants here at the Heights at Cape Ann! Thanks for leaving your feedback, we're so happy to learn that you are happy with your experience with us.

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Verified Resident 555606 2018 Recommended
Reviewed 10/14/2018
Absolutely amazing, the staff and the overall experience has been such an easy transition. I love the grounds, the available facilities and the beauty of each apartment. Very thankful for the opportunity to have my family and I live in such a gorgeous place.
Heights At Cape Ann Manager10/18/2018

Wow, what an amazing review! We are thrilled to hear that your move in process was smooth and that you are loving your new home with us here at The Heights At Cape Ann! Thanks for sharing!

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Verified Resident 540778 2018 Recommended
Reviewed 09/09/2018
Really,a lot nicer than we thought it would be. As stated before we have only been here a short time,but have met a lot of our neighbors and for the most part they have been really nice. would recommend the heights to others.
Heights At Cape Ann Manager09/11/2018

Welcome to the Heights at Cape Ann! We hope you'll call this place home for years to come.

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Verified Resident 537364 2015 - 2018 Recommended
Reviewed 09/04/2018
I really like all the staff at the Heights at Cape Ann. They've become more like good friends than just maintenance people and leasing people at the office. I'm very happy to be living here with my family. I love the clubhouse, the pool, the grills,… See More
Heights At Cape Ann Manager09/05/2018

We're so happy to give you a place to call home! Thanks for being a part of the Heights At Cape Ann family!

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Verified Resident 513065 2014 - 2019 Not Recommended
Reviewed 07/13/2018
we have a lot of issues with the very loud music from castle manor that happens every weekend and does not stop until we call the police and will not stop before 11pm because they are allowed to play till then. which means if you want… See More
Heights At Cape Ann Manager07/16/2018

Hello there, we're saddened to hear of the inconveniences you've faced recently. We'd like to work with you to improve your experience with us. Please reach out to us at [email protected] so we may discuss your situation further.

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Verified Resident 510425 2017 - 2019 Recommended
Reviewed 07/08/2018
I have been at The Heights going on two years and have enjoyed being here. The staff is friendly and helpful and the grounds are well kept. I've made some new friends since moving in so it's nice to see familiar faces around the property. Also,… See More
Heights At Cape Ann Manager07/10/2018

Hello there! It is great to learn that you're enjoying your stay with us here at The Heights At Cape Ann! We take pride in having friendly tenants and staff and will always make tenants our first priority. Thanks for your review!

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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 2 Bathrooms

  • Price

    $2,149

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $1,735

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,695

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (6)

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Does this property accept people on SSDI under the specified age requirement?

Sc091958 · June, 28 2018
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Want to thank Tom from the Heights for helping me clean my car Sunday I appreciate it so much you are so kind to help me, that ,I am posting again ,the question marks are hearts

Anonymous · February, 19 2018
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Want to thank Tom. From the Heights for helping me clean my car today I appreciate it so much you are so kind for helping me ???????

Anonymous · February, 18 2018
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Want to thank Tom. From the Heights for helping me clean my car today I appreciate it so much you are so kind for helping me ???????

Anonymous · February, 18 2018
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Love living here love the staff and pool fire pit fitness center every one is friendly love that we have parking all we have to do is clean our car off and they clean your spot thank you

Anonymous · February, 10 2018
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Is every one still complaining about the parking do they realize if we don't have our own parking spot they may not get a spot when they come home a lest they have one appreciate that we have a parking spot please stop saying you don't want your spot, tents come first before guest thank you aim getting really upset about this I don't want you to take away the spots if some don't want there own spot don't give it to them and let the one that thank you again want them keep them

Anonymous · February, 09 2018
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Heights At Cape Ann is an apartment in Gloucester in zip code 01930. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,695 - $2,149. Nearby cities include Rockport, Manchester, Ipswich, Marblehead, and Salem. 01966, 01944, 01938, 1915, and 01945 are nearby zip codes.

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Heights At Cape Ann

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    • (Resident photo uploaded on 08/29/2015) Image of Heights At Cape Ann in Gloucester, MA
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