After visiting friends with apartments in other parts of Holyoke, I feel really good about my decision to stay here the last 4 years. It's probably the safest and quietest part of Holyoke, and super convenient to the mall and highway.
There is a new owner since early 2015 and he is is around more often and concerned responsive to tenant comments. The exterior has been spruced up nicely (they added bbq grills, etc.) and they have made a lot of upgrades to the rear hallways. On site management is responsive and not tolerant of any bad apples who annoy other tenants. Though I wish heat were included in the rent, I honestly feel this place is a good deal.