Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 13 days |
Contact Property
Georgetowne Homes
400 Georgetown Dr # A
Hyde Park, MA 02136
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 13 days |
Thank you for leaving us a review. We are glad to see you like our apartment exteriors but are sorry to see you have a number of concerns regarding our community. Our team listens to residents and invites any community members to elevate issues as they arise. We strongly encourage you to speak with our management team about these items as we would be more than happy to identify a solution if possible. You can reach our team at 617-364-3020. Alternatively, you can speak with our Customer Relations team at 855-223-8966.
Thank you for taking the time to share your feedback with us. It is very much appreciated. We are sorry to hear that your expectations were not met. Your experience is not reflective of the service standard to which we hold our communities. Also, what you've described strongly contrasts the positive feedback Georgetowne Homes and their team so frequently receive. Please email [email protected] so that we may help improve your Georgetowne Homes experience. We look forward to speaking further and thank you again for your review. - Beacon Communities Customer Care Team
Thank you for taking the time to share your feedback. We are disappointed to hear that your experience with security was certainly not reflective of what our security, maintenance and management teams strive to provide every day. The Georgetowne team is committed to providing exemplary customer service to residents and we would like to address your concerns in person. Please contact the management office directly to schedule a meeting so that we may review this and any other ways we can improve in detail so that we may have the opportunity to address them in a manner that will reflect the level of service we aim to provide our residents. Thank you again for taking the time to share your thoughts.
$1,202
N/A
N/A
1 Bedroom
$1,512
N/A
N/A
2 Bedrooms
$2,686
N/A
N/A
3 Bedrooms
Georgetowne Homes has a rich history of providing quality affordable housing in the Boston neighborhood of Hyde Park, MA. Offering options from one bedroom apartments up to three bedroom townhomes, there is something for everyone at this apartment community. New renovations along with a top-notch resident services program make Georgetowne Homes an easy choice to make when deciding on your next home. Call today to apply and start Living Well by Design.
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Contact Property
Georgetowne Homes
400 Georgetown Dr # A
Hyde Park, MA 02136