| Number of reviews in the past 365 days | 21 |
| Percentage of reviews responded to | 90.48% |
| Average time to respond to reviews | 40.57 days |
Imperial Gardens Apartments
1982-1990 Middlesex Street, Lowell, MA 01851
1982-1990 Middlesex Street, Lowell, MA 01851
Floor Plans
- $1,578
- $1,701
Contact Property
Imperial Gardens Apartments
1982-1990 Middlesex Street
Lowell, MA 01851
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (112 Reviews)
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Verified Resident • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2020
There's security. People are friendly. Your dropped mails are safe. But usually around summer time, children make a lot of noise. They walk behind the apartments. Sometimes, because the parking spaces are not allotted, you may come late in the night and struggle to get parking.… See More
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Imperial Gardens Apartments Manager
12/27/2020
Thank you for taking the time to complete a review. We appreciate the feedback. Best, Kim T.
Verified Resident 849640 • vrp • 2011 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/03/2020
Great people ,Very safe and the people at office also are very nice and that's what I been leaving here for 10 years. Also ,When we need some job to be done at our apartment,They usually come so fast and fix the issue. I highly recommend… See More
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Imperial Gardens Apartments Manager
12/03/2020
Wow!! Ten Years! We're happy to have you! Best, Kim T.
Verified Resident 586177 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/30/2020
Quite and clean aswell as organized. The apartment are well within reach of shopping mall and major highways aswell as schools . It regularly cleaned and moored aswell as repaired promptly. Enough parking space and well light See More
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Imperial Gardens Apartments Manager
12/02/2020
Thank you for the great review! Best, Kim T.
Verified Resident 759951 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2020
A very decent community with nearby stores around . A very attractive parking space . Nearby football ground to hang out. Nearby jogging ground and Lakes . Overall a very attractive area to come around See More
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Imperial Gardens Apartments Manager
11/05/2020
Hi, We also love the convenient location of Imperial Gardens. Enjoy! Best, Kim T.
Verified Resident 819705 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/17/2020
2 families have Covid 19 cases. Both have been taken by ambulance to hospitals. I am home ALL day and only seen cleaning people 1 time since I moved in in June. No signs to wear masks are posted in common areas either See More
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Imperial Gardens Apartments Manager
09/18/2020
Hi, Thank you for taking the time to complete a survey. Rest assure we have our cleaners cleaning all the buildings at the community multiple times during each week. Although we'd hope that residents wear masks, it's up to each individual to take precautions in common areas. Please reach out the the leasing office if we can assist with any other concerns. Best, Kim T.
Verified Resident 812220 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2020
I've only been residing here since June 2020 but so far it's Ok. I personally think it is to expensive for the space & amenities provided & am a bit disappointed. My rent is $1,550 and part of that high rent is due to the pool… See More
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Imperial Gardens Apartments Manager
09/08/2020
Hi, Unfortunately we were not able to open the pool this season due to Covid-19. We are hopeful that next season we'll be back to 'normal'. There are no charges for amenities at Imperial Gardens. Best, Kim T.
Verified Resident 786565 • vrp • 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2020
Nice and safe community. We have been living here for 8 years have never came across of any problems. Any maintenance in the apartment is taken care off in matter of time. Thank you for the best environment. See More
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Imperial Gardens Apartments Manager
07/06/2020
Dear Resident, Thank you for the wonderful review. It's residents like you that make Imperial Gardens a great place to call home. Best, Heather Libby Princeton Properties
Verified Resident 635000 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2020
The community is alright. Four things I hate about it: 1. Distance to the dumpster 2. Noisy kids In the neighborhood 3. Too many blinds sports and in the parking lot. 4. Slow communication from staff. It takes them a while to reply no never reply… See More
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Imperial Gardens Apartments Manager
07/06/2020
I appreciate your comments. Please contact the leasing office if you continue to have issues with your neighbors, as we'd like to address the issue. Best, Kim T
Verified Resident 786494 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2020
Good community, we saw many(4 to 5) issues when we moved in , called the office , staff were polite and fixed all the issues with in couple of days. Thanks for the quick fix, I appreciate the response from staff. See More
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Imperial Gardens Apartments Manager
07/06/2020
Dear Resident, Thank you for your review. I'm glad you are happy with the service provided by our team. Best, Heather Libby Princeton Properties
Verified Resident 776327 • vrp • 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2020
The quiet and comfortable place to live I will like to raise my children and family there because everyone love to live good environment which bringing our children can be good and okay with out issues. See More
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Imperial Gardens Apartments Manager
06/07/2020
Thank you for the nice review. We're glad to hear you're enjoying your home. Best, Kim T.
Verified Resident 775655 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2020
I have not been here long enough to give a fair review. However for the length of time I have been here my expectations have been met.I would recommend that anyone who is looking for an apartment that this is a safe choice. See More
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Imperial Gardens Apartments Manager
06/04/2020
Thank you for the great review! Don't forget, we have a great resident referral program! Let us know if you need more information about it. Best, Kim T.
Verified Resident 733040 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/21/2020
It's been great for the most part. I like the thick walls inside the apartment and I like the quietness I get most of the time. Having a pool right outside is also a good thing so I really enjoy my home! See More
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Imperial Gardens Apartments Manager
06/26/2020
We're glad you're enjoying your home! We can't wait for the pool to open! Best, Kim T. Best, Kim T.
Verified Resident 766877 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2020
Staff is very helpful and the building is very quiet and clean! I am very satisfied with the apartment. It has very spacious closets and living room. Shopping and school is very convenient in the neighborhood. I am very happy to move to Imperial Gardens. See More
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Imperial Gardens Apartments Manager
05/07/2020
Hi! We're happy to have you! Best, Kim T.
Verified Resident 765660 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2020
I like Princeton property apartment because they are provide all required facilities and living in this apartment is very safe for families and individual they are also keep clean parking lot at time of snow See More
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Imperial Gardens Apartments Manager
05/04/2020
Dear Resident, Thank you for the wonderful 5 star review! Best, Heather Libby Princeton Properties
Verified Resident 483235 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2020
This is not a clean complex, very few tenants in my building care about the property in general. Empty beer bottles,trash,cigarettes, vomit in the hallways. When I moved in I had to clean the apartment, it looked like the last tenant just left and the gave… See More
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Imperial Gardens Apartments Manager
04/06/2020
Dear Resident, Thank you for your feedback. We take all resident and other concerns very serious. It is not unusual this time of the year, as the snow has melted, to see the trash that had been covered and pushed around by the snow over the winter months. Our team is aware of this and have been cleaning the community on a daily basis. We hope you will be happy with this noticeable improvement. Best, Heather Libby Princeton Properties
Verified Resident 715153 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2020
The physical place is okay however management lacks empathy even during emergency situations.. will not waive lease break for any issue whatsoever and are quick to threaten with collections if you let them know your situation See More
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Imperial Gardens Apartments Manager
04/06/2020
Dear Resident, Thank you for your feedback. I would be happy to discuss a potential lease break with you further. Please contact me at your convenience 978-485-8300. Best, Heather Libby Princeton Properties
Verified Resident 433624 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2020
It's a peaceful community of diversity and harmony. The environment offers a pleasing aesthetic visuals and experience for living, recreating and ample safe parking lots. The location within city limits shares intercity serenity, accessibility to public facilities and high connectivity. See More
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Imperial Gardens Apartments Manager
06/26/2020
Thank you for your nice comments and the 5 star rating! Best, Kim T.
Verified Resident 748102 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2020
Good and satisfying in terms of cleanliness, maintainable , parking and customer service. The overall environment is conducive in terms of quietness and the way the whole place is maintained , very clean and effective maintenance that ensure requests are attended to within the shortest time… See More
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Imperial Gardens Apartments Manager
02/28/2020
Thank you for the great review! Don't forget about our resident referral program. If you need more information about it, please contact our office. Best, Kim T.
Verified Resident 735173 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/09/2020
Lovely apartment and well maintained. Nice environment. Highly recommended for any one looking for accommodation in Lowell. Quiet. Swimming pool. Ample parking. Bus stage right at the gate. Market basket and other facilities close by See More
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Imperial Gardens Apartments Manager
01/13/2020
Thank you for the great rating! We're so glad you're enjoying your home and that you'll be with us another year. Don't forget about our resident referral program! Best, Kim T.
Verified Resident 510829 • vrp • 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/08/2020
Imperial gardens is a quiet and safe community To live, and staff at the office are very helpful whenever we have a problem, they always help us out.i love it because its well kept and the neighbors are very good. And closer to so many stores.… See More
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Imperial Gardens Apartments Manager
12/18/2018
Thank you for your feedback. Glad to hear you are having a positive experience living with us! Regards, Mary Jo
Verified Resident 742486 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/06/2020
Good experience overall. Good communication with management and prompt and professional maintenance service. Plainty of parking spaces, decent playground for kids which safe and secure. A pool available during summer time See More
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Imperial Gardens Apartments Manager
02/06/2020
Thank you for the positive review. We're happy you're enjoying your time with us! Best, Kim T.
Verified Resident 554944 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/13/2020
Decent apartments to stay. I have been staying here for past 2-3 years. Well maintained apartments. Good maintenance staff. Decent apartments to stay. I have been staying here for past 2-3 years. Well maintained apartments. Good maintenance staff. See More
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Imperial Gardens Apartments Manager
06/26/2020
Thank you for the great rating and comments. Please don't hesitate to call the office if we can be of any assistance. Best, Kim T.
Verified Resident 727309 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/11/2020
Very nice community.................................................. See More
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Imperial Gardens Apartments Manager
01/13/2020
Thank you for the 5 star review and compliment! We appreciate you taking the time to rate your community. I see you clicked that you do not recommend the community, possibly in error? If there are any issues, please contact me at the leasing office as I would like to address them. Best, Kim Tedesco Property Manager
Verified Resident 609868 • vrp • 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2020
It is very nice and safe community. I have been leaving here for 8 years and I haven't face any kind of trouble. I have suggested to my friends and family to live in the same community. I have a happy stay. See More
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Imperial Gardens Apartments Manager
06/26/2020
Thank you for the great rating! We appreciate our long term residents!! Best, Kim T.
Verified Resident 637028 • vrp • 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/28/2019
The apartments are well maintained and the staff is helpful there is laundry each floor and good parking space. Thwy clean after snow storm and we have swimming pool for those hot days and a children play ground. It's nice and queit. See More
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Imperial Gardens Apartments Manager
05/14/2019
Thank you for the great rating! I hope it stops raining so we can enjoy the pool on Memorial Day! Regards, Mary Jo
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
- Laundry in Units
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Pets
- Dogs Allowed
Rent: Required
Weight Limit: 25lbs - Cats Allowed
Rent: Required
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$1,578
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Contact Property
2 Bedrooms, 1 Bathroom
- PricePrice
$1,701
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Contact Property
Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.
Questions & Answers (1)
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Please allow up to 24 hours for your answer to be visible to the public. Can you hear your neighbors?
Anonymous · March, 19 2018 · 1 answerType your answer:
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Please allow up to 24 hours for your answer to be visible to the public. · Just Now
Imperial Gardens is apartment living and you may experience some noise at times. We do enforce quiet hours from 9pm to 8am. Regards, Mary Jo
Frequently Asked
What are noise levels like at Imperial Gardens Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Imperial Gardens Apartments?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
How safe is Imperial Gardens Apartments?
The community is rated 4.1/5 stars, which is considered being extremely safe on average.
The community is rated 4.1/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.2/5 stars, which is considered being extremely effective on average.
The community is rated 4.2/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 90.48% of their community reviews in the past year.
Managers have responded to 90.48% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 40.57 days to their community reviews in the past year.
Managers have replied within 40.57 days to their community reviews in the past year.
Who manages Imperial Gardens Apartments?
Princeton Properties
Princeton Properties
What is the pet policy at Imperial Gardens Apartments?
Dogs Allowed
Rent: Required
Weight Limit: 25lbs
Cats Allowed
Rent: Required
Dogs Allowed
Rent: Required
Weight Limit: 25lbs
Cats Allowed
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath
1 Bed, 1 Bath and 2 Beds, 1 Bath
Imperial Gardens Apartments Gallery
Manager Uploaded Photos
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Imperial Gardens Apartments is an apartment in Lowell in zip code 01851. This community has a 1 - 2 bedroom, 1 bathroom, and is for rent for $1,578 - $1,701. Nearby cities include Dracut, North Chelmsford, Chelmsford, Tyngsboro, and North Billerica. 01854, 01863, 01825, 01852, and 01850 are nearby zip codes.
