Imperial Gardens Apartments
#1,559 #5 #48

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Imperial Gardens Apartments

1982-1990 Middlesex Street, Lowell, MA 01851
(916 Reviews & Surveys)
$1,879 - $1,935/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.1

Grounds

4.5

Safety

4.2

Office Staff

4.5

Maintenance

4.5

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

14

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

11.29 days

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Imperial Gardens Apartments Reviews

(144)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 609868

Verified Resident 2012 - 2024

3/21/2024

I was great to live near by. I am very thankful to each person who are part of the Princeton properties. Ontime maintance fix the problems. we clean neighbor hood. Currently there are no parking issue

    Manager

    3/21/2024

    Imperial Gardens Apartments
    That is so kind! We're glad that you continue to call Imperial Gardens, home! Best, Kim Tedesco Princeton Properties
    Review Author Icon

    Resident 1237018

    Verified Resident 2023 - 2024

    3/21/2024

    Property management and staff are great they are very quick and efficient. However neighbors are not the best just be aware of this when moving in. The units flooring is outdated and squeaky so you'll hear your upstairs neighbors all day and night.

      Manager

      3/21/2024

      Imperial Gardens Apartments
      Thank you for the nice compliment. We strive to be efficient and consistent. Please reach out if there is anything we can assist you with. Best, Kim Tedesco Princeton Properties

      Updated Review

      Review Author Icon

      anonymous

      Resident 2023 - 2024

      3/20/2024

      Don't rent here

      Counting down the days until I move out. Currently live in Imperial Gardens Community. I would not recommend this apartment complex to anyone. They clearly need to update this apartment building; however, they have not done so. 1. Mice problem, which clearly is a reoccurring… See More >
        Manager

        3/20/2024

        Imperial Gardens Apartments
        Dear Resident, Your previous surveys contained very positive feedback, so I'm sorry to hear you've been having issues in your apartment home recently. If you haven't already, please contact the office at 978-458-8300 so we can address any issues that may still need attention. We look forward to hearing from you. Best, Kim Tedesco Princeton Properties
        Review Author Icon

        Resident 1227856

        Verified Resident 2023 - 2024

        2/19/2024

        So far I liked this community. It is well maintained with regular cleaning and scheduled inspections. There are no recurring issues so far. If there is a problem reported, that will be addressed and resolved the same day.

          Manager

          4/5/2024

          Imperial Gardens Apartments
          Dear Resident, Thank you for taking the time to review the community. Best, Heather Libby Princeton Properties

          Updated Review

          Review Author Icon

          Resident 510829

          Verified Resident 2018 - 2024

          2/2/2024

          It's a good place, well maintained and the neighbors are nice and respectful the office do their best t to help when needed. The rent is decent. Over I like staying here. The pool is well taking care of, and the playground helps the kids… See More >
            Manager

            2/2/2024

            Imperial Gardens Apartments
            Dear Resident, Thank you for your feedback. Glad to hear you are having a positive experience living with us! Best, Heather Libby Princeton Properties
            Review Author Icon

            Resident 1216895

            Verified Resident 2020 - 2024

            1/13/2024

            The community's fine. Again, as mentioned in previous answers. The management, conversely, is bog-standard-corporate and couldn't care less about any given human being. As bog-standard as they come, truly. We are nodes to siphon dollars from by requiring housing, and that's all to them. I… See More >
              Manager

              1/16/2024

              Imperial Gardens Apartments
              Dear Resident, I'm sorry to hear that your experience has not been to your satisfaction. That is certainly not our goal. Please contact my office if you would like to discuss this further. Best, Heather Libby Princeton Properties

              Updated Review

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              Resident 328263

              Verified Resident 2015 - 2023

              12/23/2023

              The apartments are well maintained and they respond to calls for repairs in ample time.The community is good with no confrontation incidents within the tenants. The landlord strictly follows the tenant agreement and that helps in keeping orders within the community.

                Manager

                1/26/2024

                Imperial Gardens Apartments
                Dear Resident, Thank you for your review. I appreciate your your feedback. Best, Heather Libby Princeton Properties

                Updated Review

                Review Author Icon

                Resident 1123660

                Verified Resident 2023

                12/16/2023

                I really like the apartment and it's services. No any problem yet. Leasing process was quick and everything went smooth. Regular inspection is done and maintenance service is always quick. Community is quite and in a good location.

                  Manager

                  2/12/2024

                  Imperial Gardens Apartments
                  Dear Resident, Thank you for the wonderful 5-star review. Best, Heather Libby Princeton Properties
                  Review Author Icon

                  Resident 1205219

                  Verified Resident 2021 - 2023

                  12/5/2023

                  Great place to live really quiet, peaceful. I'm pretty sure I'm going to resign my lease again. Just so happy with the awesome experience of living at one of Preston's properties???..home sweet home.

                    Manager

                    12/6/2023

                    Imperial Gardens Apartments
                    Dear Resident, Thank you for the wonderful 5-star review. We are happy to hear you plan to continue calling Imperial Gardens home. Best, Heather Libby Princeton Properties
                    Review Author Icon

                    Resident 1191196

                    Verified Resident 2018 - 2023

                    10/19/2023

                    It was a nice apartment was ok.The maintenance department are awesome..the house environment was nice..It is a quiet neighborhood and the neighbors are also awesome..So I recommend imperial gardens apartments?

                      Manager

                      10/20/2023

                      Imperial Gardens Apartments
                      Dear Resident, Thank you for the 5-star review. I will be sure to share your comments with the team! Best, Heather Libby Princeton Properties

                      Updated Review

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                      Resident 985928

                      Verified Resident 2021 - 2023

                      9/11/2023

                      The apartments are well maintained, clean, and spacious. Any issues if any are resolved in a quick time. Staff is co-operative and very humble. Overall community is clean, quiet, good garden and swimming pool, and with lot of parking space. 4.5 rating out of 5

                        Manager

                        9/11/2023

                        Imperial Gardens Apartments
                        Dear Resident, Thank you for the wonderful review and kind words about our team. Best, Heather Libby Princeton Properties
                        Review Author Icon

                        Resident 1177932

                        Verified Resident 2023

                        9/7/2023

                        This has been a wonderful place to move in so far. The pool is great and upkept. The people welcomed in are courteous of others around. The maintenance requests are addressed in timely manners. Highly recommend

                          Manager

                          9/7/2023

                          Imperial Gardens Apartments
                          Dear Resident, Thank you for the wonderful 5-star review. I'm thirlled to hear you are enjoying all the wonderful things Imperial Gardens offers. Best Heather Libby Princeton Properties

                          Updated Review

                          Review Author Icon

                          Resident 1156981

                          Verified Resident 2023

                          8/24/2023

                          Nice, quiet area & neighborhood. Close to markets, pharmacy, dental & take out places. Not far from Walmart & Target. Close to areas where you can walk or do some boating. Also near the hospitals. Easy to get in contact if you need anything… See More >
                            Manager

                            9/7/2023

                            Imperial Gardens Apartments
                            Dear Resident, Thank you for the wonderful 5-start review. We agree, Imperial Gardens is an excellent location! Best, Heather Libby Princeton Properties
                            Review Author Icon

                            Resident 1142096

                            Verified Resident 2023

                            5/18/2023

                            So far it has been okay. Some of the issues we experienced upon moving in were disappointing since our apartment was open for a month before moving in, but it was addressed promptly and people were kind to us about it. Also disappointed we were… See More >
                              Manager

                              5/19/2023

                              Imperial Gardens Apartments
                              Hi, Apartment homes tend to lease quite quickly sometimes. I'm sorry to hear that you were not able to lease the home you had your heart set on in time. Please keep in mind, in the future if you're interested in leasing a larger home, let us know! We can work with you to transfer into a new home within our communities. Best, Kim Tedesco Princeton Properties

                              Updated Review

                              Review Author Icon

                              Resident 697325

                              Verified Resident 2019 - 2023

                              2/25/2023

                              it's safe and clean the environment is serene people with children find it more interesting bduring summer , more space for children to play and a big swimming pool. I love the ample parking space even if u come home late.

                                Manager

                                2/27/2023

                                Imperial Gardens Apartments
                                Hi! We also love the amenities Imperial Gardens has to offer. Especially the pool! Best, Kim Tedesco Princeton Properties
                                Review Author Icon

                                Resident 1097632

                                Verified Resident 2022

                                12/26/2022

                                Overall nice experience, faced no problems here. Found the community to be safe and clean. Maintenance service is pretty good. I had a small issue with my refrigerator once and they changed the entire refrigerator for me. They are attentive to your requests. Office staff… See More >
                                  Manager

                                  1/3/2023

                                  Imperial Gardens Apartments
                                  Thank you for the nice review. We're glad to hear that you're enjoying your home. Best, Kim Tedesco Princeton Properties
                                  Review Author Icon

                                  Resident 1095810

                                  Verified Resident 2016 - 2022

                                  12/19/2022

                                  This please is really a good home for us it's homely, good management we really love and we gonna miss it , I recommend people to come and and have a nice environment here at imperial gardens apartment ???????????????????????????????????????????????????????????

                                    Manager

                                    12/19/2022

                                    Imperial Gardens Apartments
                                    Hi, Thank you for the nice review. Don't forget about our resident referral program! If you need details, please ask. Best, Kim Tedesco Princeton Properties
                                    Review Author Icon

                                    Resident 1095358

                                    Verified Resident 2020 - 2022

                                    12/17/2022

                                    It's really nice. No troubles at all. It's clean, well taken care of. Calls are answered promptly and always very polite. Pet friendly which is a plus. Nice pool and playground for kids. Could use more parking. But otherwise it's great.

                                      Manager

                                      12/19/2022

                                      Imperial Gardens Apartments
                                      Dear Resident, Thank you for the wonderful 5-star review. I'm happy to hear you're experience has been great living at Imperial Gardens. Best Heather Libby Princeton Properties
                                      Review Author Icon

                                      Resident 1093752

                                      Verified Resident 2022

                                      12/12/2022

                                      It's a clean, quiet community. Neighbors are all courteous. Aparments are decent size (2 BR). Been here a few months now and haven't had any complaints. Maintenance team responds quickly and are very plesent.

                                        Manager

                                        12/12/2022

                                        Imperial Gardens Apartments
                                        Hi, Happy to hear you are settling in well. I'll be sure to pass along your compliment to our service team. Please reach out if you ever need anything! Best, Kim Tedesco Princeton Properties

                                        Updated Review

                                        Review Author Icon

                                        Resident 974734

                                        Verified Resident 2021 - 2022

                                        12/1/2022

                                        Beautiful apartment. Maintenance request is responded to in a timely manner . Staffs are respectful of tenants. The environment is always clean. Car parking is restricted to residents only. Good communication between management and residents.

                                          Manager

                                          12/1/2022

                                          Imperial Gardens Apartments
                                          Thank you for the great review! We're glad you've made Imeperial Gardens your home. Best, Kim Tedesco Princeton Properties
                                          Review Author Icon

                                          Resident 1059830

                                          Verified Resident 2022

                                          8/29/2022

                                          Great place to live! Staff are really helpful and friendly. It is a safe and nice community. Neighbors are also very friendly and helpful. The apartment is well maintained and really close to teh supermarket so very convenient

                                            Manager

                                            8/29/2022

                                            Imperial Gardens Apartments
                                            Thank you for the excellent review! Please let us know if you ever need anything. Best, Kim Tedesco, Princeton Properties
                                            Review Author Icon

                                            Resident 1056789

                                            Verified Resident 2022

                                            8/20/2022

                                            Been good up until now! I had issues with my bathroom and my closet and my call was responded to promptly. The issue was also fixed almost immediately. That is impressive. Hopefully, it remains like that.

                                              Manager

                                              8/22/2022

                                              Imperial Gardens Apartments
                                              Hi, Thank you for the great review. We're happy to help. Please let us know if you ever need anything! Best, Kim Tedesco, Princeton Properties
                                              Review Author Icon

                                              Resident 1036544

                                              Verified Resident 2022

                                              6/16/2022

                                              Its a clean, well maintained and peaceful place to live in. Community staff is prompt and eager to help. People in the community are friendly and have a good family vibe to the place making it joyful.

                                                Manager

                                                6/16/2022

                                                Imperial Gardens Apartments
                                                Dear Resident, Thank you for your wonderful review. I appreciate your thoughtful feedback. Best, Heather Libby Princeton Properties

                                                Updated Review

                                                Review Author Icon

                                                Resident 1007653

                                                Verified Resident 2022

                                                5/26/2022

                                                The community is really nice and if there's a maintenance issue needing to be fixed, they fix it in a timely manner. I love that they are a pet friendly community! The leasing staff is helpful when you have questions or need assistance. The parking… See More >
                                                  Manager

                                                  5/27/2022

                                                  Imperial Gardens Apartments
                                                  Dear Resident, Thank you for your review. I'm so glad to hear you've have a great experience living at Imperial Gardens. Please let us know if you should need anything. Best, Heather Libby Princeton Properties
                                                  Review Author Icon

                                                  Resident 1025769

                                                  Verified Resident 2022

                                                  5/14/2022

                                                  They always help with everything needed, every time there's a problem they always help . No complaints on anything , good staff and always clear around the building, good size apartment, I'll recommend it

                                                    Manager

                                                    5/16/2022

                                                    Imperial Gardens Apartments
                                                    Hi! We're always happy to help and answer any questions! Best, Kim Tedesco Princeton Properties

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: Required. Weight Limit: 25lbs
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Princeton Properties

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Manager

                                                    03/28/2018

                                                    Imperial Gardens Apartments
                                                    A: Imperial Gardens is apartment living and you may experience some noise at times. We do enforce quiet hours from 9pm to 8am. Regards, Mary Jo

                                                    Frequently Asked

                                                    Based on 916 number of votes by renters, Imperial Gardens Apartments is currently rated 4.1 out of 5 stars.
                                                    Imperial Gardens Apartments is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Imperial Gardens Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Imperial Gardens Apartments is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Imperial Gardens Apartments is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Imperial Gardens Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Imperial Gardens Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 11.29 days to their community reviews in the past year.
                                                    Princeton Properties
                                                    Dogs Allowed
                                                    Rent: Required
                                                    Weight Limit: 25lbs
                                                    Cats Allowed
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Imperial Gardens Apartments

                                                    April 2024

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                                                    Imperial Gardens Apartments is an apartment in Lowell in zip code 01851. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,935. Nearby cities include Dracut, North Chelmsford, Chelmsford, Tyngsboro, and North Billerica.

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