Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 90.48% |
Average time to respond to reviews | 40.57 days |
Contact Property
Imperial Gardens Apartments
1982-1990 Middlesex Street
Lowell, MA 01851
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 90.48% |
Average time to respond to reviews | 40.57 days |
Thank you for taking the time to complete a review. We appreciate the feedback. Best, Kim T.
Wow!! Ten Years! We're happy to have you! Best, Kim T.
Thank you for the great review! Best, Kim T.
Hi, We also love the convenient location of Imperial Gardens. Enjoy! Best, Kim T.
Hi, Thank you for taking the time to complete a survey. Rest assure we have our cleaners cleaning all the buildings at the community multiple times during each week. Although we'd hope that residents wear masks, it's up to each individual to take precautions in common areas. Please reach out the the leasing office if we can assist with any other concerns. Best, Kim T.
Hi, Unfortunately we were not able to open the pool this season due to Covid-19. We are hopeful that next season we'll be back to 'normal'. There are no charges for amenities at Imperial Gardens. Best, Kim T.
Dear Resident, Thank you for the wonderful review. It's residents like you that make Imperial Gardens a great place to call home. Best, Heather Libby Princeton Properties
I appreciate your comments. Please contact the leasing office if you continue to have issues with your neighbors, as we'd like to address the issue. Best, Kim T
Dear Resident, Thank you for your review. I'm glad you are happy with the service provided by our team. Best, Heather Libby Princeton Properties
Thank you for the nice review. We're glad to hear you're enjoying your home. Best, Kim T.
Thank you for the great review! Don't forget, we have a great resident referral program! Let us know if you need more information about it. Best, Kim T.
We're glad you're enjoying your home! We can't wait for the pool to open! Best, Kim T. Best, Kim T.
Hi! We're happy to have you! Best, Kim T.
Dear Resident, Thank you for the wonderful 5 star review! Best, Heather Libby Princeton Properties
Dear Resident, Thank you for your feedback. We take all resident and other concerns very serious. It is not unusual this time of the year, as the snow has melted, to see the trash that had been covered and pushed around by the snow over the winter months. Our team is aware of this and have been cleaning the community on a daily basis. We hope you will be happy with this noticeable improvement. Best, Heather Libby Princeton Properties
Dear Resident, Thank you for your feedback. I would be happy to discuss a potential lease break with you further. Please contact me at your convenience 978-485-8300. Best, Heather Libby Princeton Properties
Thank you for your nice comments and the 5 star rating! Best, Kim T.
Thank you for the great review! Don't forget about our resident referral program. If you need more information about it, please contact our office. Best, Kim T.
Thank you for the great rating! We're so glad you're enjoying your home and that you'll be with us another year. Don't forget about our resident referral program! Best, Kim T.
Thank you for your feedback. Glad to hear you are having a positive experience living with us! Regards, Mary Jo
Thank you for the positive review. We're happy you're enjoying your time with us! Best, Kim T.
Thank you for the great rating and comments. Please don't hesitate to call the office if we can be of any assistance. Best, Kim T.
Thank you for the 5 star review and compliment! We appreciate you taking the time to rate your community. I see you clicked that you do not recommend the community, possibly in error? If there are any issues, please contact me at the leasing office as I would like to address them. Best, Kim Tedesco Property Manager
Thank you for the great rating! We appreciate our long term residents!! Best, Kim T.
Thank you for the great rating! I hope it stops raining so we can enjoy the pool on Memorial Day! Regards, Mary Jo
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,578
N/A
N/A
1 Bedroom
$1,701
N/A
N/A
2 Bedrooms
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Contact Property
Imperial Gardens Apartments
1982-1990 Middlesex Street
Lowell, MA 01851