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Heights at Marlborough

39 Briarwood Lane, Marlborough, MA 01752
39 Briarwood Lane, Marlborough, MA 01752

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Heights at Marlborough

39 Briarwood Lane

Marlborough, MA 01752

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (86 Reviews)

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Kalestow3 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2020
I had a issue with my shower and the maintenance men David and Chris came to fix it. They were amazing. So polite and were quick and made sure everything worked perfecy and even said a when leaving enjoy your new shower and said good by… See More
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Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/22/2020
I hate the community and apartments they take 2 weeks to a month fix stuff and my and shower doesn't have a glass door it is nothing like the model I been here waiting 6 months for a 3 bedroom and have terrible support packages stolen… See More
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Heights at Marlborough Manager

06/24/2020

We apologize that your experience with us has fallen short of your expectations. If there is anything in your apartment that is in need of repair please call the office so we may address it. We do not have many 3-bedroom townhomes in the community but encourage you to visit our website at HGliving.com to check out our availability. Thank you, Phyllis Mann

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2019
Please don't rent here! Very disgusting, unsafe, unprofessional community! When we renewed our lease the new property manager swore up and down trying to convince us to stay, that changes would be made. The ONLY thing they've done is paved 1/4 of the property (blocked off… See More
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Resident 2011 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/26/2019
Stay away. I am a long time resident and the now property management company is horrible. They don't return calls or emails, they are rude and unable to deal with simple tasks or repairs. DO NOT RENT HERE ! See More
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Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/24/2019
My experience at the heights becomes more horrific as the days go on. My lease is up the spring, but we are strongly considering breaking our lease because I don't think we'll last until then. The neighbors are incredibly obnoxious, treat the building as if it… See More
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Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/12/2019
I moved into the Heights last year. The day we arrived with the Movers I truly should have known at that point. It was a sign. When I opened my door with my newly aquired keys. (BTW you are shown a model unit. It looks nothing… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2018
Can't say enough awful things about the heights. For those of you who do have a full time job, make sure to have a sticker on your car or it will be towed. The leasing office doesn't care at all about the no speaks fish bowling… See More
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 Verified Resident 544993vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/19/2018
Ever since Michelle left the staff has gotten alot better the place still looks like garbage we don't have big enough dumpsters for all the people There's a bunch of dirty people living here leaving stuff on the balcony it looks like they're slobs people steals… See More
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Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2018
I currently live at the heights, and have been since May 2017. I renewed our lease as I'm having my first baby late this summer and didn't Feel like moving dispite the nightmare I had last year living here, so decided to just stick to what… See More
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 Verified Resident 519482vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2018
Hi Team, In recent days , i feel the home properties at Marlborough are very stick for any clarification required on friend referral program/Apartment booking and negotiation of house rent. They are not willing to even listen our queries and even friends are willing to book… See More
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Heights at Marlborough Manager

07/30/2018

Thank you for your review. I'm not entirely clear as to the issue presented, however, I can confirm that we do offer a resident referral fee. Because prospective residents consult many sources during an apartment search, to earn the referral fee, the resident must be on record as the referral source upon the prospective resident's first contact with us - be it by phone, email or in-person. If you have any additional questions or concerns, please feel free to email the property manager, Susan, at [email protected] Thank you!

 Verified Resident 514946vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2018
I'm very disappointed with my time at the Heights. There are police breaking up fights at night, the garbage situation is deplorable, the upkeep is borderline non-extant, and the office staff is so rude. See More
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Heights at Marlborough Manager

07/19/2018

I'm so sorry to hear that you are unhappy with your experience here. I'd like to apologize for the poor treatment by our staff - rudeness is not tolerated. Our property manager, Susan, would like to discuss your concerns in-person or over the phone. Please reach out to her at your earliest convenience to schedule a convenient time to speak. Her email address is [email protected] Thank you.

 Verified Resident 510567vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2018
Rents are high for the old buildings . Washer drier always have a problem in winter . Ac fan noise is disturbing . Floor plan is alright maintance is good except in winters . Neighbor hood is nice ! Overall satisfied excerpt rent . See More
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Heights at Marlborough Manager

07/09/2018

Thank you for your feedback. If you would please contact us with more specifics, we would like the opportunity to address the issues pertaining to the washer and dryer, AC fan, etc. Unfortunately, due to the anonymous nature of this review, we are unable to reach out to you first. You can reach our property manager, Susan, at [email protected] Thank you for making your home with us!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/27/2018
I HATED living at the heights. The property manager replies to you with "please address any complaints you may have to our leasing office" but whenever my fiancé or I call, we're told there's nothing they can do. Noise is out of control. You have a… See More
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Heights at Marlborough Manager

06/28/2018

We're so sorry that you were disappointed with your experience here. Due to the anonymity of the review, we are unable to reach out to you. Please reach out directly to our property manager, Susan, to discuss any concerns. Her email address is [email protected] Thank you.

 Verified Resident 504675vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2018
Not not not not not not not Not not not not not not not Not not not not not not not Not not not not not not not Not not not not not not not Not not not not not not not Not not not not… See More
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 Verified Resident 499517vrp 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2018
Not very satisfied compared when I came here 4.5 years back. In last one year, the maintenance department became worst, they takes 7 days on an average, and sometime they may take more than 1 month after multiple reminders. See More
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Heights at Marlborough Manager

06/27/2018

Thank you for your review. I'm so sorry you feel the quality of service has declined! Unfortunately, we are unable to reach out to you due to the anonymity of this review and we would love the opportunity to address your concerns. Please reach out to our property manager, Susan, at your earliest opportunity. Her email address is [email protected] Thank you!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/04/2018
I moved to the heights in April & it was the worst decision ever. We've had some chilly days the last couple months & this place honestly doesn't hold any heat..... "noise proof" my ---, you can hear EVERYTHING all night long. Usually from the parties… See More
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Heights at Marlborough Manager

06/07/2018

I'm so sorry that you have been unhappy here. If you'd like to discuss your concerns more specifically, you may reach out to the property manager directly. Susan can be reached at [email protected] Thank you.

 Verified Resident 157642vrp 2010 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2018
Worst Experience. Maintenance request takes 2 months generally to get fixed. Too much doggy poops all over the community. Lots of illegal parking, resident never get chance to park their own car. Only 2 dustbins, you need to a car to reach to dusbins that is… See More
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boom12345 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/17/2018
I just wanted to drop by to leave one more review since I was able to move out of that dump! I have never felt such a great feeling of relief!! I am happy I was able to move out even though they make it nearly… See More
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Heights at Marlborough Manager

04/18/2018

Thank you for your review. We're sorry you left here having had an unsatisfactory experience and wish you well in your new home. I assure you, we do take seriously the responsibility of providing our residents with comfortable, happy homes...but, this is also a business for us and it can be a delicate balance to strike. We do thank you for the time you were here and apologize that it wasn't a better experience for you.

 Verified Resident 473341vrp 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/07/2018
Good Sharing Your Feedback Online Your community would like to share your answers to a few questions on Any ratings and comments you provide will be displayed as "Verified Resident" and none of your personal information will be displayed. Completing this page is optional. To proceed… See More
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 Verified Resident 463367vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2018
Affordable, good location, great maintenance team. Maintenance really makes an effort to give great service. Kitchen has zero counter space and could do without carpeting. Quick to highways and Worcester. See More
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 Verified Resident 462821vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2018
Overall great place to live wish there were more children at play signs with set speed limits for the safety of children, there are a lot of blind corners. Also people living in townhouses could keep there yard cleaner seeming they have people living right next… See More
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Heights at Marlborough Manager

03/12/2018

Thank you for your review. We are delighted that you are enjoying your experience at The Heights. We will share your feedback about signage and the townhomes' tidiness with the staff. Thank you for making your home with us.

Nicoleandrea • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/31/2018
Horribly insulated. Always freezing. My heat is at 75 and always on. People speed like it’s a drag race. Maintenance never responds to anything then makes a hissing fit when they have to drive 25 minutes to come resolve a problem we’re paying rent for. Disgusting… See More
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Heights at Marlborough Manager

01/31/2018

Thank you for your candid feedback. There are too many concerns to address here, however, we would like the opportunity to address them. I can't find you in our system based on your username so I'm unable to reach out to you. Please contact our property manager, Susan, at [email protected], at your earliest possible convenience. Thank you.

Nicolemccallon • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/02/2018
Worst experience of my life. I regret moving here with a passion. My fingers can't even type as fast as my brain wants me to say everything. For starters, this place doesn't hold heat. Heat is "free" aka the wheel that spins in your compressor box… See More
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 Verified Resident 385790vrp 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/21/2017
Anyone who is Deaf, Hard of Hearing, or Deaf Blind families, DO NOT MOVE INTO THIS COMPLEX. People are not friendly or they would not approach you if they have any issues but called police or multiple complaints for excessive noise from Deaf children who cannot… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2017
we were shown a model apartment but while acutal possession the layout was totally different like the kitchen size and space was not matching at all. everywhere smell of smoking people, we saw pets hair in washing machine as it was not clean. the floors cleanliness… See More
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Heights at Marlborough Manager

06/26/2017

Thank you for taking the time to write a review. We understand how disappointing it can be when your expectations are not met. Please feel free to call our office to discuss your concerns at your earliest convenience. Please call our office at (508) 481-7608.

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Stackable Washer/Dryer Included

General

  • 1st Floor
  • 2nd Floor
  • 3rd Floor
  • All New Appliances
  • Balcony
  • Dark Maple Cabinetry
  • Group Exercise Classes
  • Light Maple Cabinetry
  • Maple Cabinetry
  • Preferred Location
  • Premium Upgrade
  • Premium Upgrades
  • Townhomes
  • Views
  • Walk In Closets

Pets

  • Cats Allowed
    Rent: $35
  • Dogs Allowed
    Rent: $35

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,425 - $2,405

  • SQ. FT.

    480

  • Available
    Avail.

    3 Units

  • Model

    Ascott

  • Price
    Price

    $1,523 - $2,540

  • SQ. FT.

    770

  • Available
    Avail.

    9 Units

  • Model

    Arbor

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,680 - $2,595

  • SQ. FT.

    785

  • Available
    Avail.

    N/A

  • Model

    Bradford

  • Price
    Price

    $1,780 - $2,850

  • SQ. FT.

    935

  • Available
    Avail.

    4 Units

  • Model

    Brentwood

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,830 - $2,670

  • SQ. FT.

    990

  • Available
    Avail.

    7 Units

  • Model

    Belmont

  • Price
    Price

    $1,855 - $2,760

  • SQ. FT.

    1,025

  • Available
    Avail.

    10 Units

  • Model

    Beckenham

3 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $2,507 - $4,290

  • SQ. FT.

    1,170

  • Available
    Avail.

    N/A

  • Model

    Cambridge

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B-
Harbor Group Management
VIEW 127 COMMUNITIES

We're open & available by appointment only for an in-person or virtual tour of your new apartment home! Whether you are a resident or are looking for a new place to call home, we are available during normal business hours to assist you.

Office Hours

  • Sunday: By Appointment
  • Monday: By Appointment
  • Tuesday: By Appointment
  • Wednesday: By Appointment
  • Thursday: By Appointment
  • Friday: By Appointment
  • Saturday: By Appointment

Questions & Answers

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Frequently Asked

What are noise levels like at Heights at Marlborough?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Heights at Marlborough?
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How safe is Heights at Marlborough?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 148 days to their community reviews in the past year.

Who manages Heights at Marlborough?
Harbor Group

What is the pet policy at Heights at Marlborough?
Cats Allowed
Rent: $35
Dogs Allowed
Rent: $35

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths


Heights at Marlborough Gallery

Manager Uploaded Photos
Floor Plans

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Heights at Marlborough is a 480 - 1,170 sqft apartment in Marlborough in zip code 01752. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,425 - $4,290. Nearby cities include Southampton, Westhampton, Easthampton, Westfield, and Holyoke. 01073, 01027, 01027, 01085, and 01086 are nearby zip codes.

  • Price

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Heights at Marlborough

Provided by Property Management

Management Photos (44)

  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA
  • (Manager photo uploaded on 04/22/2019) Image of Heights at Marlborough in Marlborough, MA

Provided by Other Residents

Resident Photos (2)

  • (Resident photo uploaded on 11/02/2015) Image of Heights at Marlborough in Marlborough, MA
  • (Resident photo uploaded on 11/02/2015) Image of Heights at Marlborough in Marlborough, MA
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