Ratings & Prices for Stone Gate Apartments, Marlborough, MA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3.8
Office Staff	3.9
Maintenance	4.5
Neighborhood	4.4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	34

Manager's Review Engagement

Percentage of reviews responded to	91.18%

Manager's Review Reply Time

Average time to respond to reviews	16.65 days

Ratings & Reviews (130 Reviews)

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Verified Resident • vrp • 2019 - 2020

02/20/2021

Layout and decor of apartment is great but not well soundproofed. Neighbor upstairs has heavy feet and shakes my pots and pans inside the lower cupboards. I've complained but no action. Noise is to be expected in an apartment complex but had I known sound proofing… See More

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Stone Gate Apartments Manager

02/22/2021

Hello, thank you again for taking the time to let us know how your experience has been. Feel free to give us a call at 508-787-1005 to see if we can help with the noise concern! Thanks again- Your Stone Gate Team

Verified Resident • vrp • 2017 - 2020

Updated Review

02/13/2021

The units are not maintained or repaired. Rules and regulations are not enforced. The office building is very attractive and has beautiful plants/flowers but the rest of the community looks very different.. trash overflowing from dumpsters. It is very disappointing considering how expensive the units are.… See More

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Stone Gate Apartments Manager

02/16/2021

Verified Resident 768209, we're disappointed to hear of the negative experience you had at our community. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (508) 787-1005.- Your Stone Gate Team

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

01/29/2021

Would not recommend. Management does not value tenants, poor management/problem resolution. Dog poop everywhere! Trash rooms are always filthy (trash all over floor/piling up outside the actual bins which makes it impossible to recycle properly). No proper sanitization supplies in the gym EXTREMLY UNSAFE given COVID.… See More

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Stone Gate Apartments Manager

02/01/2021

Verified Resident 868156, we're disappointed to hear of the negative experience you had at our community. Here at Stone Gate, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (508) 787-1005 to discuss ways we can better serve you in the future. Thanks- Your Stone Gate Team

Verified Resident • vrp • 2017 - 2020

01/27/2021

I can't complain about maintenance service, more about office people and its very difficult they dont always solve problems, and always changing people, there are never fixed people, a lot of confusion very disappointed with them, no more problems, I hope you also answer my doubts… See More

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Stone Gate Apartments Manager

01/29/2021

Hello Verified Resident 867588, we appreciate you taking the time to leave us this feedback. We will reach out to you to address any concerns you have been having. Thank you again- Your Stone Gate Team

Verified Resident • vrp • 2020

Updated Review

01/22/2021

Stone Gate is the best luxury apartment complex in Central MA! No other complex has all of the amenities offered here. There are many apartment layouts available. I enjoy my deck overlooking the gorgeous pool and barbecue area. The clubhouse is beautiful and offers a package… See More

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Stone Gate Apartments Manager

01/24/2021

Verified Resident 777875, we are so happy to read such a great review about Stone Gate! We always strive to provide top quality service to every guest, and are pleased to hear that you've enjoyed your experience here at Stone Gate! Thank you again- Your Stone Gate Team

Previous Review

· 09/10/2020

Verified Resident • vrp • 2014 - 2020

01/21/2021

Urgent attention needs to be given to the garage disposal areas. The dumpsters are often overflowing and during the summer there are flies and bees. More stringent measures need to be implemented against dog waste being left in walkways, on the ground in dumpsters and pavement.… See More

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Stone Gate Apartments Manager

01/24/2021

Verified Resident 865573, we really appreciate your feedback! The staff is working on plans to help address the dog waste issue as well as finding a solution to the concerns about the dumpsters. Thank you for keeping an eye out for these concerns.- Your Stone Gate Team

Verified Resident • vrp • 2019 - 2020

01/19/2021

when i first toured stone gate i was in love with the place. but since our first move in date there has been many things wrong with the apartment. first of all the carpet that was left in the apartment was from the residents before, very… See More

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Stone Gate Apartments Manager

01/19/2021

Verified Resident 864949, thank you for sharing this information with us. We are sorry to hear about the condition of your apartment upon moving in. While we hope that it has since been remedied, please do not hesitate to let us know so that we can take care of it right away. Thank you again- Your Stone Gate Team

Verified Resident • vrp • 2020

01/18/2021

Our apartment has SEVERAL issues upon move In and was not ready for move in. We sent over 20 photos of things that needed to be addressed and were highly disappointed. Min the apartment should have been cleaned better and minor issues were completely disregarded.

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Stone Gate Apartments Manager

01/19/2021

Verified Resident 864025, thank you so much for taking the time to leave your feedback. We are unhappy to hear you had issues with the apartment at move-in; if there is anything left to be addressed at this point, do not hesitate to contact us at 508-787-1005 so that we can take care of it right away. Thank you- Your Stone Gate Team

Verified Resident • vrp • 2020

01/18/2021

Office staff are kind but unresponsive and very difficult to get in touch with. The amount of pet feces is unacceptable. My current apartment is nice and very spacious. Maintenance staff have been great.

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12/21/2020

Hello Verified Resident 853393, we appreciate you taking the time to leave us this feedback. We would be happy to take a look at your windows to see if anything can be done to help with any draft you might be experiencing! Just give us a call at 508-787-1005 and we will set it up! Thank you- Your Stone Gate Team

Verified Resident 843779 • vrp • 2020

11/15/2020

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Stone Gate Apartments Manager

11/17/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day!- Your Stone Gate Team

Verified Resident 836024 • vrp • 2020

10/25/2020

Great community, very quiet for such a large complex. Friendly neighbors and staff. Convenient to everything. I love living here, my only complaint is some dog owners dont pick up after their dogs. However, the staff here is working on ways to prevent this. Overall its… See More

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Stone Gate Apartments Manager

11/02/2020

Verified Resident 836024, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.- Your Stone Gate Team

Verified Resident 835157 • vrp • 2020

10/22/2020

Very nice and well set up community. Staff is receptive and quick to help when asked. Most tenants are unseen and not heard so you really have a lot of privacy and peace which is valuable! Great maintenance people who work quickly and efficiently!

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Stone Gate Apartments Manager

10/31/2020

Verified Resident 835157, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day. Thanks again- Your Stone Gate Team

Verified Resident 770558 • vrp • 2020

10/14/2020

The apartment itself is great and I love the floor plan that is open-concept with big windows and high ceilings with lots of natural light. I love the big balconies and nice bathrooms with large bathtubs. However, this area is not quiet, as there is a… See More

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Verified Resident 820621 • vrp • 2020

09/19/2020

I feel like my feelings have been dismissed as a resident. A window was broken in a ground level apartment and there was no urgency to repair this. The incident happened at night and I was forced to sleep in a hotel to avoid any danger.… See More

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Stone Gate Apartments Manager

09/23/2020

Verified Resident 820621, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (508) 787-1005 so we can work towards a resolution. Thank you- Your Stone Gate Team

Verified Resident 819198 • vrp • 2015 - 2020

09/16/2020

We seem to have quite a turnover with office staff, its been difficult developing any type of relationship with the front office. And even more difficult sense the pandemic, I dont even know who works in there now as the office is always closed. Our mail… See More

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Verified Resident 816596 • vrp • 2020

09/12/2020

The community is very peaceful. I love the neighborhood because it is very quiet and very dog friendly. My dog loves meeting all the new residents and also the existing people that already live in the building

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Stone Gate Apartments Manager

09/15/2020

Verified Resident 816596, thank you for your kind words and this wonderful review! We hope you and your dog continue to make friends here! Thanks again- Your Stone Gate Team

Verified Resident 334686 • vrp • 2013 - 2020

09/02/2020

Living here for more than 7 years has been a pleasure , I definitely recommend Stone Gate especially for those who likes a quite place, the only thing I think is missing is a basketball court for the kids. See More

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Verified Resident 797584 • vrp • 2020

07/29/2020

It is a very nice complex and has everything I'm looking for! I would not like the drive to Framingham as my only argument. I think as I put in the survey, the staff are exceptional. Also, the apartment itself is warmer and roomier than the… See More

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Stone Gate Apartments Manager

07/29/2020

Verified Resident 797584, thank you for your kind words and this wonderful review! We truly appreciate it! Thanks- Your Stone Gate Team

Verified Resident 797567 • vrp • 2020

07/29/2020

There is a CrossFit dude that throws his weights around like an ------- and shakes the whole building.. I asked him to control his weights but that is against the CrossFit way.. ----! Hes done the building shake thing like three times since I asked him… See More

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Stone Gate Apartments Manager

07/29/2020

Verified Resident 797567, your satisfaction is our top priority. While we're glad you're happy overall, we definitely will look into the noise issue you're talking about here! Thank you for letting us know. - Your Stone Gate Team

Verified Resident 791353 • vrp • 2020

07/15/2020

Office staff was unresponsive to emails and phone calls. Moving in was extremely difficult and confusing. The property manager was great and very helpful during the process, though can be hard to get a hold off See More

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Stone Gate Apartments Manager

07/19/2020

Hello Verified Resident 791353, thank you; we appreciate your feedback! We'd definitely like to discuss the difficulties you encountered. If you are willing, please reach out to Mario, the Community Manager, at 508-787-1005 so that we can identify areas for improving this process. Thank you- Your Stone Gate Team

•

Updated Review

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Features & Amenities

Laundry

Washer/Dryer

Parking

Private Garage Available

General

24-Hour Athletic Center with Stereo System and TV
9' Ceilings with Crown Molding
Air Conditioner
Built-in Bookcases and Desks
Ceramic Tile and Plush Carpeting
Clubhouse with Coffee Bar
Coat or Linen Closets
Dog Park
Double Sink Vanities Available
Fireplace
Fireside Lounge and Outdoor Kitchen
Fitness Center
Formal Dining Area
Furnished
Heated Swimming Pool with Sun Deck
Home Management Services
Loft Homes with 18' Ceilings Available
Premium Appliances with Gas Cooking
Premium Cabinetry with Cherry and White Color Options
Private Covered Patio and Balconies
Quality Landscaping
Recycling Program
Separate Shower Enclosure
Short Term Lease Available
Spacious Bathrooms with Soaking Tubs
Valet Dry Cleaning Service
Wheelchair Access Available
Wi-Fi at Pool and Clubhouse

Pets

Cats Allowed
Pet Limit: 2
Dogs Allowed
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,794 - $3,078
SQ. FT.
703
Available
Avail.
5 Units
Model
A1 - Classic

View Floor Plan

Price
Price
$1,839 - $2,773
SQ. FT.
703
Available
Avail.
N/A
Model
A1 - Sophisticated

View Floor Plan

Price
Price
$1,844 - $1,874
SQ. FT.
957
Available
Avail.
N/A
Model
A4 - Classic

View Floor Plan

Price
Price
$1,905 - $2,896
SQ. FT.
850
Available
Avail.
2 Units
Model
A3 - Classic

View Floor Plan

Price
Price
$1,916 - $2,929
SQ. FT.
782
Available
Avail.
3 Units
Model
A2 - Classic

View Floor Plan

Price
Price
$2,008 - $3,035
SQ. FT.
850
Available
Avail.
N/A
Model
A3 - Sophisticated

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$2,084 - $3,652
SQ. FT.
954
Available
Avail.
N/A
Model
B1 - Classic

View Floor Plan

Price
Price
$2,384 - $3,532
SQ. FT.
954
Available
Avail.
1 Units
Model
B1 - Sophisticated

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,930 - $2,110
SQ. FT.
1,073
Available
Avail.
N/A
Model
B2 - Classic

View Floor Plan

Price
Price
$2,315 - $3,450
SQ. FT.
1,171
Available
Avail.
1 Units
Model
B3 - Classic

View Floor Plan

Price
Price
$2,323 - $4,800
SQ. FT.
1,073
Available
Avail.
2 Units
Model
B2 - Sophisticated

View Floor Plan

Price
Price
$2,374 - $4,300
SQ. FT.
1,366
Available
Avail.
N/A
Model
B5 - Sophisticated

View Floor Plan

Price
Price
$2,375 - $4,122
SQ. FT.
1,234
Available
Avail.
3 Units
Model
B4 - Classic

View Floor Plan

Price
Price
$2,461 - $3,618
SQ. FT.
1,366
Available
Avail.
N/A
Model
B5 - Classic

View Floor Plan

Price
Price
$2,464 - $4,987
SQ. FT.
1,234
Available
Avail.
5 Units
Model
B4 - Sophisticated

View Floor Plan

Price
Price
$2,556 - $3,691
SQ. FT.
1,171
Available
Avail.
1 Units
Model
B3 - Sophisticated

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$2,399 - $2,429
SQ. FT.
1,340
Available
Avail.
N/A
Model
C1 - Classic

View Floor Plan

Price
Price
$3,448 - $9,953
SQ. FT.
1,340
Available
Avail.
1 Units
Model
C1 - Sophisticated

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

$1,500 off first month's rent for new residents on a 12+ month lease. Contact leasing team for details and restrictions. Discover a modern-designed community that presents an exclusive collection of luxury apartment homes. At Stone Gate, youll be surrounded by lush greenery at every turn. Come home to a comfortable, light filled home complete with custom cabinetry and designer appliances. Spread out in your spacious living area or expand it further by opening the sliding door onto your private patio or balcony. With a heated pool, private dog park, outdoor fireside lounge, and more, theres no better place to call home.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Stone Gate Apartments?
The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Stone Gate Apartments?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is Stone Gate Apartments?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 91.18% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 16.65 days to their community reviews in the past year.

Who manages Stone Gate Apartments?
GIG

What is the pet policy at Stone Gate Apartments?
Cats Allowed
Pet Limit: 2
Dogs Allowed
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths