Review History for anonymous

Mill Falls Apartments


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anonymous

Resident 2014 - 2017

1/31/2017

I DO NOT RECOMMEND THIS DIY APARTMENT TO ANYONE!!!! The property manager, -----, is judgemental, rude and unapproachable. She makes promises when you first moved in and never follows her word. When you confront her on what she has promised you she denies it, makes up a bogus excuse or will ignore your statements. When you approach the leasing assistant, ------, she always "doesn't know the answer" or "it has to be done by -----". I felt as if whenever we had an issue in the apartment, it was ignored or underminded. They never fix anything, they say the windows get fixed yearly, mine were never fixed in a matter of three years even with constant reminders. However when they find out that you did something wrong, like leave free clothes or items on the lobby table ( as all residents do) you get a notice that you'll get charged a removal and disposal fee. One time the air in one of my car tires was low, it was not flat and ----- questioned whether or not it was a working vehicle and stated that only working vehicles were allowed in the parking lot. I come home from work that same day to find another residents vehicle up on cinderblocks. The apartment itself is not well kept and everything in the apartment is done half------ rather than spending the large amount we pay in rent to have professionals come in. Our apartment was seriously outdated and when requesting more updated appliances and features, we got no response although our rent went up every year. We were told that we made too much money to qualify for the low income option, we do believe our apartment was an apartment set aside for section 8 residence. I say this because we had old appliances, no light fixtures and no additional features normal apartments had. I reached out to corporate who only gave the same opinions that were given by -----, denying we have specific apartments for low income residents. Also when following up why rent on always increased, ------ responded saying "a city inspector came and said that their rent was too low compared to Summit Place and Appleton Square Apartments". This year was the first year we experienced mice on our floor, ----- decided to send out a notice giving people advice how to avoid the mice in the apartments rather than calling an exterminator to go through all the apartments. ----- also will take it vantage of people she feels she can, meaning people that do not know the Massachusetts laws on renting and people that seem naïve. I have had multiple issues with the neighbors not respecting the noise levels, ----- chooses to not do anything anything, I heard ------ leave A message asking for them to " please be quiet so she doesn't have to keep calling them. No action was taken and we constantly had to live with wrestling match is occurring about us . I could go on with more stories but my overall recommendation would be absolutely do not rent from this place. Not only for the actual apartment itself but the way staff treats you.

    Review 7 out of 33

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    Mill Falls Apartments

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