Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 33.78 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 83.33% |
Average time to respond to reviews | 33.78 days |
Hello, thank you for your kind review; I are happy to pass along your comments to my team! Have a great rest of your week.
Verified Resident 875917, your satisfaction is our top priority. It has been a very difficult last year, but we are diligently working on the buildings all the time. Please let us know if there is anything specific you would like to see. We are always here to help. Have a great week!
Thank you so much for your positive comments about Marq at The Pinehills! If you're ever in need of more help, please let us know!
We are so happy to read such a great review about Marq at The Pinehills! Thank you for taking the time to let us know how we are doing during your stay with us.
Verified Resident 860644, thank you for your kind review; we are happy to pass along your comments to the Maintenance team here at Marq at The Pinehills! We would love to keep the windows open all year as well, but during the colder winter months they do need to stay closed due to pipes in the stairwell. Thank you again for your high star review and have a very happy New Year!
Verified Resident 435631, thank you for sharing your positive experience! We love to know how we are doing. Thank you for taking the time to share your thoughts and have a great week.
Thank you so much for your positive comments about Marq at The Pinehills! We hope to be able to enjoy the community with you again very soon!
Thank you for your review , we love all feedback from our residents. We are working diligently to get the building back in top shape now that businesses are up and running from the pandemic. Please reach out to the Leasing Office if you need anything, 508.884.6035. Thank you again for the review.
Thank you for your review, we are so sorry to hear that you feel that way about building 2. We are looking into different ways to correct the elevator going down when there are power flickers in the building. Thank you again for your review and have a great weekend!
We appreciate your positive review about your recent experience with us! If you notice the doors are unlocked, please reach out to us so we can address the issue as quickly as possible. We can be reached at 508.884.6035. Thank you and have a great week!
Hello, thank you for your review. We appreciate all feedback and wish there was more we could do for the Market delivery times to make your home more comfortable. Have a great week!
Verified Resident 833029, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if you need anything. We hope you have a great day!
Verified Resident 779569, thank you so much for your high rating! We hope to have more events for you and your furry family in the future. We are so glad that your neighbors bring you so much happiness with their gifts to the community. We hope you enjoy the rest of your stay and continue to call us home in the future.
Hi Verified Resident 809935, thank you so much for your positive comments about Marq at The Pinehills!
Hello, We are very disappointed to see your low star rating. We would like to get some more details regarding your experience here and discuss some of the plans we have regarding landscaping and pet waste. Please give us a call at 508-884-6035 or email [email protected] so we can address your concerns. Thank you!
Verified Resident 629647, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Verified Resident 726387, thank you for the high star rating! We greatly appreciate it!
We are thrilled to have you as apart of this great community. Thank you so much for this review. We truly appreciate you! Have a wonderful day.
Hi Verified Resident 706800, thank you so much for your positive comments about Marq at the Pinehills! We truly appreciate!
Verified Resident 690291, thank you for your kind review; we are happy to pass along your comments to the team here at Marq at the Pinehills!
Verified Resident 677586, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Verified Resident 671167, thank you for sharing your positive experience! In terms of the screening room, you are actually welcome to rent out this amenity space after office hours. Please stop by if you would like more details. Thank you!
Verified Resident 657950, we are so happy to read such a great review about Marq at the Pinehills! Thank you so much again for your feedback! We hope you have a great day!
$2,210
799
N/A
B
$2,245
752 - 783
4 Units
A
$2,280
869
N/A
C
$2,345
902
N/A
F
$2,440
883
1 Units
D
$2,495
973
2 Units
E
$2,776
1,031
N/A
G
$2,918
1,095
1 Units
H
$2,797
1,129
2 Units
I
$2,939
1,123 - 1,167
3 Units
J
$3,025
1,208
1 Units
K
$3,051
1,270
N/A
L
$3,201
1,369
N/A
M
Marq at Pinehills is now offering socially-distant in-person tours by appointment only as well as virtual touring options! Call us today for more information! Marq at The Pinehills is The Pinehills newest resort-style apartment community boasting stunning one and two-bedroom apartment homes. Living areas feature soaring ceilings, accent walls and spa-inspired bathrooms and walk-in closets. Modern kitchens are equipped with espresso cabinets, stainless steel appliances, granite countertops and wood-style flooring. With an expansive private resident clubhouse, two landscaped courtyards, a resort-style pool, outdoor grilling and dining areas, business center and movie theater all at your doorstep, Marq at The Pinehills provides an elevated living experience in the charming and historic town of Plymouth.
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