Review History for anonymous

Presidential Estates


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anonymous

Resident 2016 - 2018

7/2/2018

Presidential Estates is one of the worst apartment complexes that I have ever lived in. The rent/cost of living seems cheap except until you discover the electric heat and drafty windows/wall. On average i was spending over $100 a month on heat and still freezing. The windows developed ice on the insides in of the windows even with insulation wrappers. The management offers to charge you $150 to have them install the insulation for you and this one of many ways they nickel/dime you. The management office is very rude and and does not respond in a timely manner to maintenance requests. I had to constantly call the maintenance office to get issues resolved but the office always pushed off resolving my issues. Do not be fooled if your annual inspection does not turn up any issues as they will make up charges to take away from your security deposit upon move out. I wish you best of luck living here if my review was not enough to change your mind.
    Manager

    7/6/2018

    Presidential Estates
    I am sorry this tenant has been so unhappy at Presidential Estates. We do our utmost to be fair and honest with all our tenants. Our complex is 46 years old. The apartments are large with lots of closet space and nicely laid out. Unfortunately, the windows are aluminum and cannot be replaced. In some extreme weather - like we had this past winter - the weep holes can become frosty. But we advise all new tenants of the approximate cost of utilities. In fact, if this person was paying only $100 month last winter he was getting a bargain. Our 1 bedroom apartments are purposely priced at $400/month less than our nearest competition to make up for the heating expenses. Our maintenance staff have been here many years and are very efficient. Again, in extreme conditions as we had this winter, non-emergency work orders may take a while to complete as all emergencies have to be resolved first. It also appears this tenant, or previous tenant, took exception to our move-out charges. When we do our annual inspections we do not record on the notes left for the tenant issues that they cannot resolve until move-out. For instance if they have let their children write all over the walls or have made cuts in the counter tops. These are all left until the tenant moves and then, yes, they are adjusted from the security deposit and the remaining balance and a complete detailed statement are sent to the tenant. We hope you will not be swayed by one unhappy person and will consider Presidential Estates when you are looking for your next apartment in our area. Come view our model, meet our office staff and see our lovely grounds and amenities. Thank you .

    Review 10 out of 89

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    Presidential Estates

    March 2024

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