My wife and I moved into Avalon Blue Hills because of their pet policy and things were fine for the first 8 or 9 months. However, once our new neighbor moved in upstairs, we quickly discovered how poor the sound proofing between apartments really is. What's worse is that they don't seem capable of enforcing thier smoking policy since ever time we walk into the stair well it smells like cigarettes. They started patching and painting the hallways and stair wells in January. It's now May and there are still patches and dust everywhere.
While the staff was more than helpful before we moved in, they are incapable of returning your calls, no matter how much you call back. They are even absent for hours on end during their regular business hours when you stop by in person.
Last month, they began construction (major excavation, blasting, ledge removal) no more than 20 feet behind our porch, and did not notify us until a week into the project. They even had the audacity to send out their rental increases to us the week before the construction began.
I would never rent at an Avalon community again and can't wait until our lease is up in July