I lived in this building for a little over two years. When I first moved, the group of people who managed the building were very professional and somewhat understanding, at least to me and a few others who I spoke with in the building. About a year and a half ago the new management took over and they are the complete opposite. Very unprofessional, condescending, and unnecessarily rude. This isn't a 5 star building to begin with, therefore the management should learn to be a little more professional and understanding in order to keep their residents. Overall, the apartments and building are average, the management an staff are atrocious.