Number of reviews in the past 365 days | 26 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 70 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 26 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 70 days |
Thank you for taking out time to post a review and sharing your experience. Donna Burks-Smith, Senior Property Manager
Thank you for bring this matter to our attention. Our pest control plan is that we have all common areas treated on a monthly basis and up to 12 units that may need service. In addition the entire property is treated at least twice per year. The clean-out for all units has been scheduled that started October 26th. FHRC takes pride in keeping their communities decent, safe, sanitary, and in good repair. Should you need further services please contact the office. Donna Burks-Smith, Senior Property Manager
Karen, Thank you for bring this matter to our attention. Our pest control plan is that we have all common areas treated on a monthly basis and up to 12 units that may need service. In addition the entire property is treated at least twice per year. The clean-out for all units has been scheduled starting October 26th. FHRC takes pride in keeping their communities decent, safe, sanitary, and in good repair. Should you need further services please contact the office. Donna Burks-Smith, Senior Property Manager
Thank you for acknowledging the awesome job the staff does with the upkeep of the property. We appreciate you sharing your experience and taking out time to post a review. Donna Burks-Smith, Senior Property Manager
Thank you for your review and sharing your experience. The staff at Clarendon Hill does an awesome job with the upkeep of the community and we appreciate you for recognizing their efforts. Donna Burks-Smith, Senior Property Manager
Thank you for your review and sharing your experience. The staff at Clarendon Hill does an awesome job with the upkeep of the community and we appreciate you for recognizing their efforts. Donna Burks-Smith, Senior Property Manager
Thank you for posting a review and sharing your experience. Hopefully, once Covid-19 is under control we can resume back to activities and open the Gym. Donna Burks-Smith, ,Senior Property Manager
Thank you for posting a review and highlighting our community. Clarendon Hill is centrally located in the heart of Somerville that gives our residents access to shopping, restaurants, and public transportation. Donna Burks-Smith, Senior Property Manager Donna Burks-Smith, Senior Property Manager
Thank you for your review and recognizing the good work our staff does with the upkeep of our community. Donna Burks-Smith, Senior Property Manager
Thank you for sharing your experience and posting a review. The staff works very hard to maintain the community thanks for recognizing their efforts. Donna Burks-Smith, Senior Property Manager
We are very pleased that you call Clarendon Hill Towers your home. It is important to love where you live and feel safe. Thank you for sharing your experience and posting a review. Donna Burks-Smith, Senior Property Manager
Thank you for posting a review and sharing your experience. Donna Burks-Smith, Senior Property Manager
Clarendon Hill resident service continues to have different activities for all ages. During Covid-19 they were able to partner with the local Food Bank to help those families that may need help during this pandemic. We appreciate you taking time out to post a review and sharing your experience. Thank you, Donna Burks-Smith, Senior Property Manager
Thank you for your review and sharing your experience. Donna Burks-Smith, Senior Property Manager
We would love to have you part of our community. Please reach out to the management office for an application if you have not already submitted one for our waitlist. Thank you for posting a review and sharing your experience. Donna Burks-Smith, Senior Property Manager
Thank you for posting a review. The staff does an awesome job with the upkeep of the community and is always willing to help when needed. We wish you the best and thank you for sharing as a former resident. Donna Burks-Smith, Senior Property Manager
Thank you for your review. Please continue to check with the management office when their waitlist will be open. Donna Burks-Smith, Senior Property Manager
It is nice to know that you love your community at Clarendon Hill. Thank you for recognizing the great job the staff does to maintain the property. Donna Burks-Smith, Senior Property Manager
Thank you for recognizing the great job the staff does to maintain the property. We appreciate you posting a review and sharing your experience. Donna Burks-Smith, Senior Property Manager
Thank you for recognizing the great job the staff does to maintain the property. We appreciate you posting a review and sharing your experience. Donna Burks-Smith, Senior Property Manager
Thank you for recognizing the great job the staff does to maintain the property. We appreciate you posting a review and sharing your experience. Donna Burks-Smith, Senior Property Manager
Thank you for recognizing the great job the staff does to maintain the property. We appreciate you posting a review and sharing your experience. Donna Burks-Smith, Senior Property Manager
This is an old post please let me know if this issue has been resolved I can be reached at [email protected] FHRC takes pride in providing safe, sanitary, and decent housing for all our residents. Donna Burks-Smith, Senior Property Manager Donna Burks-Smith, Senior Property Manager
Thank you for your review and sharing your experience. The staff at Clarendon Hill does an awesome job with the upkeep of the community and we appreciate you for recognizing their efforts. Donna Burks-Smith, Senior Property Manager
Thank you for your review and sharing your experience. The staff at Clarendon Hill does an awesome job with the upkeep of the community and we appreciate you for recognizing their efforts. Donna Burks-Smith, Senior Property Manager
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$2,060
N/A
N/A
1 Bedroom
$1,447
N/A
N/A
2 Bedrooms
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Clarendon Hill Towers