Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Carson Tower Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hi Gaelyn,We can't thank you enough for taking the time to leave the positive feedback, we really appreciate it!Melissa Property Manager
We are so sorry that you have not been satisfied with your experience at Carson Tower. Our goal is to provide a great living experience for all of our residents, and though we are disappointed we have been unable to do this for you, we appreciate your feedback as it gives us an opportunity to improve our services. We take your concerns seriously, and we will make every effort not to let you down in the future. Usually, maintenance requests are addressed within 24 hours, though sometimes they do take longer for complete resolution, depending on the request. If you still have any outstanding maintenance concerns, please contact us immediately, we will ensure that you receive the quickest possible service. We do sincerely apologize for your inconvenience relating to the parking repairs. As there are no alternate parking that we are able to reserve, we did refund your parking fees for the days you were unable to park; we hope that you are pleased with the results of the repairs. If you witness any noise disturbances or other common-area disturbances, please also alert us immediately â?? we will respond and address it promptly with the offenders. We have recently relocated the gym to provide a new space, please visit the new gym on the third floor across from the new bike storage room at your convenience. We hope that you will be pleasantly surprised with the changes. Unfortunately, we do not have any control over the mailboxes as that is the purview of the U.S. Postal Service, but we are currently looking into some upgrade options for that area. I would very much appreciate the opportunity to discuss your additional concerns in person or by phone, please reach out by phone at 617-268-4821 or by email at [email protected] Our staff works hard to provide exemplary service, and we hope to have the opportunity to improve your experience going forward.
$2,350 - $2,900
625 - 629
N/A
1 Bed 1 Bath
$2,699 - $3,200
810
N/A
2 Bed 1 Bath
N/A
1,060
N/A
3 Bed 1.5 Bath
Choose URBAN. Choose TRENDY. Now choose Carson Tower Apartments in South Boston, across from Carson Beach and just a couple of blocks from Pleasure Bay. *At Carson Tower you can choose a Boston skyline view, or a spectacular waterfront view of Carson Beach. Our trendy one, two and three bedroom apartment homes offer spacious floorplans with the comfort and convenience you crave. A sky-high home or one that's down-to-earth--whatever your choice, you'll love what your apartment features. Kitchens come with oak or cherry cabinets; some include granite countertops and all black designer appliances including a built-in microwave. Baths are upgraded with granite countertops and new cabinets. Every apartment provides plenty of storage and open living space. Plus, enjoy the fitness center and other amenities as well as garage or lot parking options.*Carson Tower's vibrant South Boston location can't be beat; less than two miles from the Seaport District you can enjoy amazing shops and restaurants or a waterfront jog every evening. Castle Island, The Expo Center, University of Massachusetts Boston, and the World Trade Center are nearby. Logan Airport and downtown Boston are a quick two-mile jaunt, thanks to your close proximity to I-93, the Massachusetts Turnpike (Route 90) and MBTA public transportation.*Carson Tower = Urban life 24/7
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Carson Tower Apartments