| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
Bay State Place
414 Chestnut St, Springfield, MA 01104
414 Chestnut St, Springfield, MA 01104
Floor Plans
- $1,169+
- $1,008+
- $1,058+
Contact Property
Bay State Place
414 Chestnut St
Springfield, MA 01104
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (6 Reviews)
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Epi Shanniel Sanchez • Resident • 2010 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/28/2017
I lived in this place for 7 years but a miserable 7 years. Every year your rent goes up even if your responsible to keep things off. I started off in a 1 bedroom paying 650 but by the time I moved to a 2 bedroom… See More
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jmarshall331 • Resident • 2000 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/27/2016
Nayroby held a Food Around The World Activity on September 14 2016. I wanted you to know this activity was amazingly organized, and well prepared. the atmosphere and inviting. The food was amazing. Poland,Ireland, Dominican Republic, Southern cooking and so many others were represented. The Beacon… See More
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Bay State Place Manager
12/09/2016
Thank you for taking the time to share your positive experience. Our team is so glad to hear that you enjoyed the event. At Baystate Place, we strive to make our community the best place to live for our residents, and your feedback helps us do our best. Please feel free to share ideas for other resident events and we may be able to hold those events sometime in the future! Thank you again for your kind feedback about our September event. Sincerely, The Baystate Place Team
jmarshall525 • Resident • 2000 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2016
The office and maintenance staff are excellent. They maintain extraordinary standards everyday. Accessible and friendly while being professional. The grounds are immaculate. My work orders are extremely few. When I do have a maintenance issue, it is done the same day or the next day. On… See More
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Bay State Place Manager
03/29/2016
Thank you for taking the time to share your review online. Everyone on our team will be excited to hear your positive feedback and we'll be sure to share it with them. Our entire team loves what they do and it sounds like that comes across in your customer service experience. Baystate, and Beacon Communities as a whole, believe that everyone deserves to have a professionally managed and well maintained place to call home. We'll keep working every day to make sure this continues. Please let us know if you ever see room for improvement. We are grateful to you and all of the residents that help make Baystate Place a community instead of just a building. Sincerely, The Baystate Place Management Team
Resident • 2002 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/28/2014
A great place to be. I would like to stay forever but the rents can be too high for the seniors. THe office and the maintenance are good at what they do and try to please the people as much as they can. See More
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Bay State Place Manager
03/10/2014
Thanks for taking the time to share your thoughts. We are happy to hear that you've enjoyed loving at Baystate Place. Best Regards, The Baystate Place Management Team
Resident • 2001 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/27/2010
Upper managment have attitudes. They have quite a few intrusive inspections starting in the spring into summer. Their rules and regulations change without notice and with every managment/owner change. Apartments are very small and not worth the rent increases. Feels and looks like an institution. See More
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Resident • 2002 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2008
Inspections!! They will come up with any reason to invade your privacy! Maintanance just comes right in! See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
General
- Community Center
- Controlled Access
- Fitness Center
Floor Plans & Pricing
Studio, 2 Bathrooms
- PricePrice
$1,169
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
Studio
Contact Property
1 Bedrooms, 1 Bathroom
- PricePrice
$1,008
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Contact Property
2 Bedrooms, 1 Bathroom
- PricePrice
$1,058
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Baystate Place is the top choice for affordable apartments in Springfield, MA. Whether you are looking for a studio, one bedroom, or two bedroom apartment style, our professional team can help you find the right floor plan. Baystate Place offers top notch resident services from our onsite management team along with 24-hour emergency Maintenance Service. A Resident Fitness Center and Penthouse Sky Lounge round out the reasons why you should make Baystate Place in Springfield, MA your next home. Call today for details about our income-based affordable housing options.
Office Hours
- Sunday: Closed
- Monday - Tuesday: 09:00 AM - 05:00 PM
- Wednesday: 09:00 AM - 12:00 PM
- Thursday - Friday: 09:00 AM - 05:00 PM
- Saturday: Closed
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Frequently Asked
Who manages Bay State Place?
Beacon Communities
Beacon Communities
What is the pet policy at Bay State Place?
No pet policy available
No pet policy available
What types of floor plans are available?
Studio, 2 Baths and 1 Bed, 1 Bath and 2 Beds, 1 Bath
Studio, 2 Baths and 1 Bed, 1 Bath and 2 Beds, 1 Bath
Bay State Place Gallery
Manager Uploaded Photos
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Bay State Place is an apartment in Springfield in zip code 01104. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,008 - $1,169. Nearby cities include Longmeadow, West Springfield, Agawam, East Longmeadow, and Chicopee. 01013, 01109, 01105, 01103, and 01107 are nearby zip codes.
