| Number of reviews in the past 365 days | 1 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 6 days |
Colonial Estates
129 Beacon Ter, Springfield, MA 01119
129 Beacon Ter, Springfield, MA 01119
Floor Plans
- $833+
Contact Property
Colonial Estates
129 Beacon Ter
Springfield, MA 01119
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (4 Reviews)
No reviews match your search.
Local renter • Resident • 2020
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/22/2020
This place isn't what it's marketed to be. The administration is extremely rude, and are only concerned with the tax write offs they get for offering section8 housing which honestly isn't a great deal financially once you sign the contract. Regular prices for a two-three bedroom… See More
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Colonial Estates Manager
12/28/2020
Thank you for leaving us a review. Your experience does not match the majority of feedback we receive from residents. Our team cares deeply about the community and works to support each resident who calls Colonial Estates home. We welcome the opportunity to speak with you directly about your concerns and want to improve your experience in the community. You can reach our team by calling 413-783-0231. Alternatively, you can speak to our Customer Relations team at 855-223-8966. Thank you again for taking the time to leave us a review.
Previous Review· 02/20/2020
Resident • 2002 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/05/2016
Nice appartments...but very noise place to live. Administration is very bad. Starting with the secretary. Again all the administrate people there no respect others, no proffessionals at all very rude with people. They are like that specially with people who receive sec. 8 or low income… See More
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Colonial Estates Manager
09/15/2016
Thanks for sharing your thoughts. I'm sorry to hear your experience is not in line with what we strive for at our communities. I know we train our team members to be respectful to all people regardless of circumstance. I also know that we have a hard working team at the property that cares a lot about providing quality affordable housing for people. If you would like to share specific details about your concerns with me I invite you to call me so we can discuss and I can hopefully help to find resolutions. I can be reached at 617-574-1100 Extension: 109. I look forward to speaking with you in the near future. Sincerely, John Reardon Vice-President, Marketing Beacon Communities
poisonivynrg • Resident • 1998 - 1999
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/17/2002
these apartments are really nice they have a tiny kitchen a "dining room" and a big living room, plenty of closet space upstairs and down. bathroom is small parking is awfull people always park in your parking space even though their IS assigned parking other then… See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Laundry On-Site
Parking
- Uncovered Parking
General
- Community Center
Floor Plans & Pricing
2 Bedrooms, 1 Bathroom
- PricePrice
$833
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
2 Bedrooms
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
Colonial Estates has reinvented what affordable housing can look like in Springfield, MA. Undergoing a dramatic renovation, this community offers county living on 64 wooded acres with the conveniences of city living just minutes away by car or public transportation. Residents at Colonial Estates have the option of living spaces that include two and three bedroom town-homes. With a washer and dryer n every home and amenities that include a computer learning center and excellent resident service programs, Colonial Estates will enhance your lifestyle. Call today to apply and start Living Well by Design.
Office Hours
- Sunday: Closed
- Monday - Tuesday: 09:00 AM - 05:00 PM
- Wednesday: 09:00 AM - 12:00 PM
- Thursday - Friday: 09:00 AM - 05:00 PM
- Saturday: Closed
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Frequently Asked
What are noise levels like at Colonial Estates?
The community is rated 1.5/5 stars, which is considered having loud noise levels on average.
The community is rated 1.5/5 stars, which is considered having loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Colonial Estates?
The community is rated 1.5/5 stars, signifying slight satisfaction on average.
The community is rated 1.5/5 stars, signifying slight satisfaction on average.
How safe is Colonial Estates?
The community is rated 2.5/5 stars, which is considered being moderately safe on average.
The community is rated 2.5/5 stars, which is considered being moderately safe on average.
How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.
The community is rated 2/5 stars, signifying slight satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1.5/5 stars, which is considered being slightly effective on average.
The community is rated 1.5/5 stars, which is considered being slightly effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 6 days to their community reviews in the past year.
Managers have replied within 6 days to their community reviews in the past year.
Who manages Colonial Estates?
Beacon Communities
Beacon Communities
What is the pet policy at Colonial Estates?
No pet policy available
No pet policy available
What types of floor plans are available?
2 Beds, 1 Bath
2 Beds, 1 Bath
Colonial Estates Gallery
Manager Uploaded Photos
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Colonial Estates is an apartment in Springfield in zip code 01119. This community has a 2 bedroom, 1 bathroom, and is for rent for $833. Nearby cities include Longmeadow, Agawam, West Springfield, East Longmeadow, and Chicopee. 01129, 01095, 01118, 01056, and 01109 are nearby zip codes.
