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Lux at Stoughton

3104 Stagecoach Road , Stoughton, MA 02072
(130 Reviews)

Move-In Specials

Contact our team to learn of any leasing specials that may be ongoing! Come visit us for an in-person tour!

Reviews

(108)

4 rating

See Details

130 total reviews

(

Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident 2021 - 2024

4/29/2024

Construction above your bedroom at 8 am before they open

Horrible they Started construction above my bedroom at 8 o'clock this morning.They also have Mexican music going on.They're screaming louder than their tools singing.They're banging off the walls.You can't even move to another room to sleep because they're all over the apartment.Above me there was no warning for if you plan on sleeping to a normal time they do not care they have construction happening without warning they are ripping apart the apartment upstairs I was woken up at 8 o clock sharp on the dot to a bunch of non english speaking people screaming singing music and tons of scraping and slamming right above my bedroom so loud thay my whole apartment isnshaking now they are grindinng this is absolutely insane.

    Manager

    4/30/2024

    Lux at Stoughton
    Hi Anonymous - I'm sorry to hear that your experience with us was anything less than exceptional. I'll look into it and see what we can do to improve. Thank you for leaving feedback. Please reach out to us at (781) 344-9100 so we may identify ways to improve your experience.
    Review Author Icon

    anonymous

    Resident 2020 - 2023

    11/8/2023

    Tenants

    Many 40B tenants moving in from places like Brockton & Mattapan, not all but most of them bring their bad habits with them; intolerable loud music, littering, smoking in non-smoking, reckless driving around the property, so if you’re not bothered by that, you should be alright.

      Manager

      1/13/2024

      Lux at Stoughton
      Hi Anonymous - we appreciate your honest feedback, as we're always looking for ways to improve. If we have any specific questions, we'll get in touch. Thanks again for taking time to let us know how we can improve. Your feedback matters, and we hope you'll consider us again in the future. All the best to you.
      Review Author Icon

      anonymous

      prospectiveVisited 2023

      8/2/2023

      Poor management

      I had an appointment for a tour on July 19th 2023 at 0930 am. When I got there, the management office door was locked while there is a sign at the door saying office hours 9am to 6pm. I called the main number and left a voicemail but never got any calls or emails from the staff. It was such a disappointment due to the effort I made to be there that day on time.

        Manager

        10/20/2023

        Lux at Stoughton
        Thank you so much for your positive comments. Thanks again for taking the time to leave us this information about your recent visit. Take care!
        Review Author Icon

        anonymous

        Resident 2020 - 2022

        6/11/2022

        Do not recommend

        Very negative experience living here and will not recommend to anyone. Maintenance does not respond to work orders, shoveling walk ways and plowing during snow storms is very disorganized, maintenance of the property and grounds has gone downhill, etc. Several instances of loud banging, noise, and building damage at all hours of the night (one of which triggered a fire and the evacuation of the building in the winter months at night) are never addressed by property management. Astronomical prices, trash and litter seldom taken care of and pile up outside the dumpster. Stay clear of this place. Note: we have not had our dryer fixed for over a month despite several calls and e-mails to maintenance and management.

          Manager

          6/14/2022

          Lux at Stoughton
          We are disappointed to hear that you did not have a more positive experience with us at Lux at Stoughton. Linda-Community Manager

          Updated Review

          Review Author Icon

          Resident 786425

          Verified Resident 2020 - 2021

          8/9/2021

          so far so good. everyone is nice. service is attentive and works well. kept clean. only thing is noise level at 3am sometimes with other tenants. can hear them from outside . otherwise highly recommend

            Manager

            8/11/2021

            Lux at Stoughton
            Welcome and thank you for your high rating of The Point at Stoughton. We appreciate your high recommendation. While some noise is expected in apartment living, excessive noise is not. Please contact us to discuss further if you wish to do so.
            Review Author Icon

            Resident 934882

            Verified Resident 2020 - 2021

            8/3/2021

            Good.......................................................

              Manager

              8/5/2021

              Lux at Stoughton
              Thanks for awarding The Point at Stoughton with a five-star rating!
              Review Author Icon

              Resident 929636

              Verified Resident 2021

              7/20/2021

              So far so good haven't lived here long. Just a few days. Msnsmamamsmamamamamamakskejekejeiejrnrudnensinejdienjduennd

                Manager

                7/26/2021

                Lux at Stoughton
                Welcome to The Point at Stoughton! We really appreciate you making your home with us, and we're happy we've made a great first impression.

                Updated Review

                Review Author Icon

                Resident 732250

                Verified Resident 2019 - 2021

                7/15/2021

                Overall satisfied. Would recommend truly screening the people that move in. At one point it felt like I was living in a bad area but it's gotten better. My husband and I moved here to live in a peaceful environment. Coming home from work and relaxing. So glad it's getting better. Also, people should t complain about someone playing their music at a decent hour when there are people in here who play loud music past 10pm, just a thought.

                  Manager

                  7/19/2021

                  Lux at Stoughton
                  We appreciate your positive review of The Point at Stoughton! It sounds like your time at our community has been pleasurable, and we're so happy to hear it. If we can ever be of assistance to you, please don't hesitate to reach out at 781-344-9100 or pmstoughton@pancomgt.com. Thanks and have a great day!

                  Updated Review

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                  Resident 838668

                  Verified Resident 2020 - 2021

                  7/13/2021

                  I have no problem here I like it I love my apartment it's quiet sometimes too quiet people out to friendly but I'm a people person so maybe it's just me LOL but other than that I would recommend The Point if anybody was looking for an apartment and so far every time I needed something fixed they were here

                    Manager

                    7/14/2021

                    Lux at Stoughton
                    Thank you for your five-star rating of The Point at Stoughton. We are honored to have earned your recommendation and we appreciate you choosing to make your home in our community!
                    Review Author Icon

                    Resident 908157

                    Verified Resident 2017 - 2021

                    5/25/2021

                    Management has changed a couple of times since I moved in, and we were given ample warning time beforehand. Maintenance requests are always handled promptly. I have very few complaints about living here, and as long as our rent doesn't go up to more than we can comfortably afford, we will be staying.

                      Manager

                      5/26/2021

                      Lux at Stoughton
                      Thank you for your review of The Point at Stoughton! It means so much when our happy residents share their experiences. We look forward to your continued satisfaction, and hope that you’ll reach out if we can assist you in any way.
                      Review Author Icon

                      Resident 907227

                      Verified Resident 2011 - 2021

                      5/23/2021

                      Tenant screenings should be conducted. Management changes too frequently. My listed online rent balance is incorrect more than it is correct. Regardless of how many times I call to have Mark correct it, the next month it is incorrectt again. So, I no longer even bother to have it corrected.

                        Manager

                        5/25/2021

                        Lux at Stoughton
                        Thank you for sharing your experience at The Point at Stoughton. We value your feedback, and want you to feel comfortable coming to our team with any needs. Please reach out to our office at 781-344-9100 or pmstoughton@pancomgt.com so that we can discuss the issues mentioned in your review in an effort to regain your confidence. We hope to hear from you.

                        Updated Review

                        Review Author Icon

                        Resident 661392

                        Verified Resident 2018 - 2021

                        5/17/2021

                        Excellent service, clean community, friendly staff, maintenance services excellent. Responds to maintenance issues quickly. Apartment is great, good neighbors, quiet community, good recreational activities

                          Manager

                          5/18/2021

                          Lux at Stoughton
                          Thank you so much for your review. We take pride in the community we have created and want to ensure that all of our residents feel welcomed and appreciated. We are happy to hear that you're enjoying your time here and that the maintenance team has been helpful in resolving your concerns. Thank you for choosing to live with us, we hope you enjoy the rest of your stay. -- The Point at Stoughton Team
                          Review Author Icon

                          Resident 904512

                          Verified Resident 2019 - 2021

                          5/16/2021

                          The first two years were not good, now with new management and new improvements, it's much better. Still, cameras at the main lobby of the buildings haven't been installed therefore packages are lost and stollen which is very annoying. Management needs to urgently install video cameras so no other packages are stollen by other residents. Management needs to do a better job at counseling residents that make a lot of noise during quite hours so they stop.

                            Manager

                            5/17/2021

                            Lux at Stoughton
                            Thank you for your detailed and thoughtful review of The Point at Stoughton. Hearing from our residents is incredibly helpful, and we’ve taken your positive and constructive feedback to our team in an effort to improve. Please reach out if we can assist you in the future, or if there are any notes that you’d like to discuss in more detail.
                            Review Author Icon

                            Resident 902735

                            Verified Resident 2021

                            5/11/2021

                            I've only been here for 3 months but so far, I love it. It's clean, very quiet, maintenance is right on top of everything and the grounds are beautiful. I haven't met too many people here but the ones I meet in passing seem to be friendly.

                              Manager

                              5/12/2021

                              Lux at Stoughton
                              We appreciate your review! At The Point at Stoughton, we truly value our residents and always appreciate their feedback. We look forward to providing you with excellent customer service during your residency, and hope that you'll reach out if we can assist you in any way.
                              Review Author Icon

                              Resident 900975

                              Verified Resident 2020 - 2021

                              5/6/2021

                              It's a very good place to live people who live in at the point of Stoughton are very nice and very kind. When for professionalism very much talented ?? ?? ?? ? ?? ?? I really like the way they maintained the building with the beautiful appearance and structure.

                                Manager

                                5/7/2021

                                Lux at Stoughton
                                Thank you for your five-star rating and for sharing your experience at The Point at Stoughton. It's so nice to hear that you have been treated to exceptional customer service by our team, and that you're happy with your space. We appreciate your feedback, and hope that you have a wonderful residency.

                                Updated Review

                                Review Author Icon

                                Resident 705334

                                Verified Resident 2019 - 2021

                                5/2/2021

                                The original office manager and property manager had terrible attitudes and were very dismissive regarding issues and concerns. We have seen many changes to office management, maintenance, and property management. At this time, so far, we are happy with the people that are currently in those positions. For the first year we had a huge problem with our neighbor smoking marijuana which filled are hallway every day. The office would say they would speak to them but it never stopped until they moved out. The neighbor above us would constantly be screaming and arguing almost every day between the hours of 1 AM and 4:30 AM. our water and sewage has been miss calculated since the fall of 2020 and to this day still has not been corrected. We have to have our bills adjusted every month with a random dollar amount. Because there has been so much change in management the problem gets passed on to someone else and it's never addressed. It's still a problem today. We finally had enough with not having the billing address properly. That is the main issue that gave us the motivation to move out and buy a home so we wouldn't have… See More>
                                  Manager

                                  5/6/2021

                                  Lux at Stoughton
                                  We're very sorry to see this review of The Point at Stoughton. Although it happens infrequently, we never like to hear that a resident departed their apartment with negative feelings about our community and our service. We would be more than happy to speak with you directly about your experience here, if you're willing. Please feel free to contact us directly at 781-344-9100 or pmstoughton@pancomgt.com. Thank you.

                                  Updated Review

                                  Review Author Icon

                                  Resident 89127

                                  Verified Resident 2017 - 2021

                                  4/25/2021

                                  Nice, quiet community with great maintenance team and office staff. Feels safe and is sweet in a nice, quiet neighborhood, not next to a busy street. The package concierge is a great amenity to ensure deliveries aren't stolen. Id recommend this community.

                                    Manager

                                    4/27/2021

                                    Lux at Stoughton
                                    Thank you for your excellent review! We’re thrilled to hear that our team has provided such great service, and that you're loving our peaceful community here at The Point at Stoughton. Please let us know if you need anything in the future. We look forward to your continued satisfaction!

                                    Updated Review

                                    Review Author Icon

                                    Resident 871318

                                    Verified Resident 2013 - 2021

                                    3/23/2021

                                    The quality of the living has changed based on who's owned the property and the front office. Lately, things had gone down, recently I have loud neighbors, but i like attempt at community activities.

                                      Manager

                                      3/26/2021

                                      Lux at Stoughton
                                      We're sorry to see that your opinion of our community has lessened over time. We welcome you to reach out to our office at 781-344-9100 or pmstoughton@pancomgt.com to discuss the issues mentioned in your review. We appreciate the opportunity to improve your satisfaction with your home at The Point at Stoughton.

                                      Updated Review

                                      Review Author Icon

                                      Resident 677799

                                      Verified Resident 2019 - 2021

                                      3/16/2021

                                      The property is well taken care of by staff and management. Most residents are respectful of each other. This is a community and most residents try to treat the property and each other as family. I love how it is pet friendly.

                                        Manager

                                        3/17/2021

                                        Lux at Stoughton
                                        We're so happy to see that you are having a great experience at The Point at Stoughton. Thanks for taking the time to share your thoughts, and for your kind words about our friendly community. We want you to love your home with us, so please reach out if you need any assistance. Have a great day!
                                        Review Author Icon

                                        Resident 876672

                                        Verified Resident 2021

                                        2/28/2021

                                        It's clean and easily accessible. Parking is convenient. I like the layout of the apartment. The apartment itself is very spacious. I haven't lived there permanently yet to comment any further. Once that happens I can comment on it.

                                          Manager

                                          3/1/2021

                                          Lux at Stoughton
                                          Thank you for this excellent review of The Point at Stoughton! We’re committed to providing our residents with the best experience possible, so we’re happy to hear that you are enjoying our well-appointed living spaces and convenient location. We appreciate your five-star rating and review, and sincerely hope you enjoy your home with us.

                                          Updated Review

                                          Review Author Icon

                                          Resident 865053

                                          Verified Resident 2021

                                          2/7/2021

                                          It is a beautiful complex and the apartments are well maintained. The office staff has been very helpful and friendly. The maintenance staff has addressed all our needs in a timely and efficient manner.

                                            Manager

                                            2/9/2021

                                            Lux at Stoughton
                                            We appreciate your review! At The Point at Stoughton, we truly value our residents and always appreciate their feedback. Thank you for your compliments to our attentive team and beautiful community. We look forward to providing you with excellent customer service during your residency, and hope that you'll reach out if we can assist you in any way.
                                            Review Author Icon

                                            anonymous

                                            Resident 2021

                                            1/30/2021

                                            am generally closed mouth about my business, but I just have to speak up. We moved here at the end of 2019, after selling our house. We figured that would take a little time for the market to calm down and then find some thing that we loved.We figured let's find a really Nice place for the next year while we figure out what we want to do. Well we picked out Alexan luxury apartments.It was new, and beautiful, and we figured we could definitely enjoy a year here and then decide whether we want to get something locally, bigger, or smaller or find someplace else to live. We had gone through some family tragedies and thought we needed a break, And could afford to start the business that I always dreamed of having. Considering what we all went through for most of 2020,I certainly don't blame them for our timing, it was a very nice place to live. In December ( it changed to the point? Without any clue)we decided since there were so much going on in the world, that we would stay Until things would level out. On a Sunday afternoon in December after picking things up… See More>
                                              Manager

                                              2/3/2021

                                              Lux at Stoughton
                                              We're very sorry to see this review. However, this review is for another community—not The Point at Stoughton. Please contact us at 781-344-9100 or pmstoughton@pancomgt.com if we can be of assistance to you. Thank you.
                                              Review Author Icon

                                              Resident 866433

                                              Verified Resident 2010 - 2021

                                              1/24/2021

                                              I have been here over 9 years, through 3 different names charges/property managements. The longest I ever been at any rental properties! I enjoy the neighborhood, neighbors, staffs members cares about the tenants well being, concern about anything going on at the property good or bad. My experience and I planned on staying for many more years. Thank You, Panco Management :)

                                                Manager

                                                1/25/2021

                                                Lux at Stoughton
                                                Thank you for your positive review of The Point at Stoughton! We're delighted that you've enjoyed your time at our community for more than nine happy years. We look forward to your continued comfort and satisfaction.
                                                Review Author Icon

                                                Resident 861049

                                                Verified Resident 2013 - 2021

                                                1/8/2021

                                                I really like it a lot. It's very clean, the kitchen it's very nice as well. The bathroom is also very clean and neat. The bedroom is very good and has a lot of space. To sum this up the place is nice and that was what I was looking for.

                                                  Manager

                                                  1/11/2021

                                                  Lux at Stoughton
                                                  Perfect! We're so pleased to hear that you're loving your space. At The Point at Stoughton, we truly value our residents and always appreciate their feedback. We hope to provide you with excellent customer service during your residency. Thank you for taking the time to share your thoughts.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 855575

                                                  Verified Resident 2018 - 2020

                                                  12/29/2020

                                                  Clean. Quiet. Safe. Responsive maintenance & on-site prop mgr. nice fitness center. Parking. Convenient to shopping. Pet friendly. Grounds well maintained. No noises come through the walls from adjacent units. Packages have secure Luxer lockers for deliveries in lobby

                                                    Manager

                                                    12/31/2020

                                                    Lux at Stoughton
                                                    Thank you for your excellent rating and for sharing such kind words about your experience at The Point at Stoughton. It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're enjoying our central location and premium amenities. We appreciate your feedback, and hope that you have a wonderful residency.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A9

                                                    1 Bed, 1 Bath | 882 sq. ft.

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    A7

                                                    1 Bed, 1 Bath | 819 sq. ft.

                                                    See Floor Plan Details

                                                    A8

                                                    1 Bed, 1 Bath | 819 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B-
                                                    B-

                                                    Renter Ratings

                                                    C-

                                                    Review Ratings

                                                    Noise

                                                    2.3

                                                    Grounds

                                                    2.3

                                                    Safety

                                                    2.3

                                                    Office Staff

                                                    1.7

                                                    Maintenance

                                                    2.0

                                                    Neighborhood

                                                    2.3

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    C-

                                                    Average time to respond to reviews

                                                    48.67 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Carport
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $75
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $75. Restrictions: Pit Bull Terrier/Staffordshire Terriers Rottweilers Doberman Pinschers Chows Presa Canarios Akitas
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-hour management availability
                                                    • BBQ Grills
                                                    • Basketball Court
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • DishWasher
                                                    • Dog Park
                                                    • Energy Efficient Dual Panel Windows
                                                    • Fitness Center
                                                    • Kitchen Islands
                                                    • Lounge with Firepit
                                                    • On-Site Maintenance
                                                    • Premium Flooring
                                                    • Refrigerator
                                                    • Storage Space
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                                                    Leasing

                                                    The unrivaled experience at Lux at Stoughton begins with a private tour of our elegant, tasteful apartments nestled in the heart of our pet-friendly community. With you in mind, Lux at Stoughton provides many amenities, including an Outdoor Putting Green and an Outdoor Lounge with a Firepit, available to residents living in one of our one and two-bedroom apartments. Don't waste any more time. Stop by today and see for yourself why Lux at Stoughton is undoubtedly a top location in Stoughton. Visit us today for your tour of Lux at Stoughton, where you can lead the life you want.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3432

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 130 number of votes by renters, Lux at Stoughton is currently rated 4 out of 5 stars.
                                                    Lux at Stoughton is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Lux at Stoughton is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Lux at Stoughton is rated 2.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Lux at Stoughton is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Lux at Stoughton is rated 2.3/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Lux at Stoughton is rated 1.7/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 48.67 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Rent: $75
                                                    Dogs Allowed
                                                    Rent: $75
                                                    Restrictions: Pit Bull Terrier/Staffordshire Terriers Rottweilers Doberman Pinschers Chows Presa Canarios Akitas
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Contact our team to learn of any leasing specials that may be ongoing! Come visit us for an in-person tour!

                                                    Contact Property

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    Lux at Stoughton is a 710 - 1,042 sq. ft. apartment in Stoughton in zip code 02072. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Canton, Randolph, Sharon, Holbrook, and Brockton.

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