Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 87.5 days |
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Stone Ends Apartments
45 Wheeler Cir
Stoughton, MA 02072
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 87.5 days |
We know how stressful moving can be. Here at Stone Ends, we strive to make the process as easy as possible. Leave the tough stuff to us!
Thank you so much for your review. We are so happy that your 'little apartment' makes you so happy! Thank you for sharing your thoughts here and thank you for making your home with us.
Thank you for your review and for your thoughtful feedback. We are happy to hear that, overall, you are enjoying the many benefits to living at Stone Ends. Unfortunately, multifamily living is not without its challenges, such as noise, odors, etc . If any of them become disruptive, please let us know. We thank you for making your home with us.
Thank you for your review. I'm sorry that you have been dissatisfied with your experience here. You've expressed several concerns which would be best discussed in person with our property manager, Renee. With more facts, perhaps she can provide you with some peace-of-mind. She can then share your concerns with our on-site courtesy patrol...who will then monitor any problem areas. Most importantly, we'd like to address your fire alarm concerns. When the fire alarm system goes off, it immediately sends a signal directly to the fire department. The fire department arrives and will disarm the system when appropriate, though it does sometimes require assistance from the vendor. Again, please bring your specific concerns so we can address them directly. We apologize for any frustration or inconvenience you're experiencing.
Thank you for your review and thank you for selecting us for your first apartment! We are thrilled that you are enjoying your experience here and that your friends and family enjoy it, too. Please let us know if there's anything we can do for you.
Thank you for your review. We are so sorry that you had a bumpy few months and we are very happy to hear that your issues have been resolved and you are now able to enjoy your home! Please let us know if there's anything more we can do for you.
Thank you for taking the time to review our community. I am so glad that you are enjoying the many benefits to living at Stone Ends. More importantly, thank you for your residency!
George, thank you for your review. We are so happy to hear when our residents feel at home...that is the ultimate goal, after all. And thank you for making your home with us!
Thank you for your review. We are so happy that you are enjoying your time here and we are lucky to have you! Thank you for making your home with us.
Thank you for your review. We are always happy to hear when our residents are happy. Thank you for making your home with us!
Thank you for your review. We were short-staffed in the office for a few weeks and we apologize if you had difficulty reaching us during that time. We are fully-staffed now so, please try again! Due to the anonymous nature of this review, we are unable to reach out to you. Thank you for your patience and we look forward to addressing your concerns.
Stephanie, thank you for your review. We apologize that you were inconvenienced more than once as we worked to identify the cause of the leak. We believe we've resolved it now and do thank you for your patience. Re: the other issues you note, we would be happy to discuss them in more detail if you'd like to contact our property manager, Renee. We do appreciate you recognizing that our teams work hard and we also greatly appreciate your residency.
Thank you so much for your kind review, we are very proud of our Stone Ends community and team. Nothing makes us happier than when our residents are enjoying their living experience with us and feel like they're home. Thank you for your residency!
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Welcome to Stone Ends, a residential community featuring one and two bedroom apartments in Stoughton, MA. Spacious layouts and amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining and entertainment options.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Stone Ends Apartments
45 Wheeler Cir
Stoughton, MA 02072